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Hotel Universel Montreal

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Hotel Universel Montreal
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430 Reviews from our TripAdvisor Community

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Showing 290: English reviews
Gatineau, QC
Reviewed yesterday NEW

Decent hotel for the price. Well located if you have to attend event at the Olympic stadium. Some of the room have been refurbished but the carpet need an overhaul. Great service but can be a bit noisy during the weekend due to the large groups.

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Helpful?
Thank Boutip
Reviewed 3 weeks ago via mobile

No hot tub as advertised and.... We rented a movie and when I complained it was messed up, "James" was rude and then treated me like I was a thief and had to have someone to come to the room to make sure I was telling the truth because all Americans must be thieves!

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Helpful?
Thank Tonya M
Hotel-Universel-Mtl, Front Office Manager at Hotel Universel Montreal, responded to this review

Dear Tonya M, Thank you for taking some time to write us a comment. I am sorry to hear that your stay was not enjoyable. Especially when the comment is about James as he has been with us for almost 2 decades. He is a diligent worker and his customer service towards the guests is one of the best in...

Montreal, Canada
Reviewed 4 weeks ago via mobile

Second time to universel Hotel and its a decent hotel for the price but far from everything. If you need to travel downtown book somewhere else otherwise you will be fine here . The rooms are spacious renovation dine recently

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Helpful?
Thank Patrice109
Hotel-Universel-Mtl, Responsable de la réception at Hotel Universel Montreal, responded to this review

Thank you Patrice109 for staying with us. We hope to welcome you again in the future. Kind regards, Simon

Reviewed 4 December 2016

Right near the Olympic Park, Botanical Gardens, Montreal Impact Stadium, the Bio-dome, Maurice Richard Arena, and Planetarium.the metro (subway) is easily accessible to get to downtown montreal.The poeple of the hotel were nice, gentle and polite. The room was nice, a great bathroom.

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Helpful?
Thank Kyle M
Hotel-Universel-Mtl, Responsable de la réception at Hotel Universel Montreal, responded to this review

Thank you Kyle M for your kind comments. We hope to welcome you again on your next visit to Montreal. Regards, Simon

Reviewed 26 November 2016

The poeple of the hotel were nice, gentle and polite. The room was nice, a great bathroom, but the bed a little bit uncomfortable (but Ok for two nights). The room was 100% clean, that is a very good point. I baddly didn't use the gym or swimming pool, I don't know how they were. The interior parking is very...

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Helpful?
Thank Eric A
Hotel-Universel-Mtl, Responsable de la réception at Hotel Universel Montreal, responded to this review

Dear Eric A, Thank you for taking some time to gives us your review. We are glad to hear that your stay was enjoyable. We will make sure to pass along this review to the restaurant in hopes that we may improuve our services. Kind regards, Simon

toronto, Ontario
Reviewed 24 November 2016

Stayed there in November 2016 Thursday-Sunday. Although it is located in the east end of town, the metro (subway) is easily accessible to get to downtown montreal. Location wise, there is a Mondelez factory within walking distance and a perfect place to buy snacks like oreos that are not "perfect" enough to go into packages but for a couple of...

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Helpful?
Thank oomlsoo
Hotel-Universel-Mtl, Responsable de la réception at Hotel Universel Montreal, responded to this review

Dear oomlsoo, Thank you for staying with us. Your review is very encouraging for our staff as it helps them to keep up the good work. Sadly, the Mondelez factory is closing. We were sad to hear that as many guests appreciates the same experience that you had. We will look forward to see you again. Kind regards, Simon

Reviewed 6 November 2016

Right near the Olympic Park, Botanical Gardens, Montreal Impact Stadium, the Bio-dome, Maurice Richard Arena, and Planetarium. Walking distance from 2 metro stations and a bus stop right out front. Great hotel for a great price.

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Helpful?
Thank katieb0325
Fairfax, Virginia
Reviewed 2 November 2016

Free parking for hotel guests. Reasonable close to Metro stop. Upper scale residential neighbor hood with restaurants and shopping close enough. Cute "biscuit" outlet store down the block. Nearby parks for walking. Near some attractions that are not in the center of the City.

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Helpful?
Thank Bob_C44
Reviewed 19 October 2016

Rooms are okay and comfy, of course, if yu can, ask for a room located in frontthe Olypic village or on the Olympic stadium side. Location is great because the hotel is 1 block away from the great Montreal's subway...you can gain access to all the city...the subway is fast, efficient, clean and safe at any moment of the day...

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Helpful?
Thank Jocelyn D
Ontario, Canada
Reviewed 18 October 2016

We had to book this hotel last minute and were lucky to get a room at a reasonable price. The decor is a bit tired but the room was clean and the bed very comfortable. What nailed it for us was they allowed us a later checkout of 2pm to give us time to prepare for the funeral we had...

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Helpful?
Thank secretdragonfly

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Staying in Olympic Park & Hochelaga-Maisonneuve (HoMa)

Neighbourhood Profile
Olympic Park & Hochelaga-Maisonneuve (HoMa)
Named for the Olympic Stadium complexes built for the 1976 games, the Olympic Park and the surrounding neighbourhood of Hochelaga-Maisonneuve (HoMa) make up an invigorated area dedicated to "Space for Life." Around the Olympic Village's arenas and stadiums, Rue Sherbrooke welcomes exploration of its sculpture gardens decorated in the works of Jean-Paul Riopelle and its museum culture headed by the historical Château Dufresne. Maisonneuve Park offers interactive experiences at its bio-dome, insectarium, planetarium, and botanical gardens. For a change of scene, the gentrified space along Rue Ontario Est is packed with the city's newest, edgiest cafes, where an imaginative, youthful crowd sips foamy cappuccinos. A visit here is incomplete without stepping into the vast halls of the Maisonneuve Market, with flower stalls, wine depots, and local produce.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Hotel Universel Montreal, rated 3 diamonds (AAA/CAA) located on Sherbrooke Street by the Olympic Stadium, Biodome, Botanical Garden, Rio Tinto Alcan Planetarium and Viau Metro station. Offering 230 clean, smoke-free, spacious rooms in various categories equipped with all amenities of a 4 star including FREE wireless high-speed internet. International cuisine restaurant. Unwind at our Bar Lounge or enjoy our 2 HEATED SWIMMING POOLS (indoor and outdoor (seasonal). 13 Conference/ Reception halls for up to 550 people. FREE PARKING. ... more   less 

Additional Information about Hotel Universel Montreal

Address: 5000 Sherbrooke E, Montreal, Quebec H1V 1A1, Canada (Formerly Hotel Auberge Universel)
Region: Canada > Quebec > Montreal > Olympic Park & Hochelaga-Maisonneuve (HoMa)
Price Range: $80 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Universel Montreal 3.5*
Number of rooms: 230
Reservation Options:
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Also Known As:
Auberge Universel Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Universel Montreal staff and other travellers.
5 questions
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Melbourne, Australia
over a year ago
Kittery, Maine
8 months ago
Adamstown, Pennsylvania
Ajax, Canada
7 months ago
Maryland
over a year ago

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Questions? Get answers from Hotel Universel Montreal staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Have slippers for the ceramic floor of the bathroom during the night”
 of 5 bubbles ericaA2774OT, 25 Nov 2016 | Read review
“Free parking”
 of 5 bubbles katieb0325, 5 Nov 2016 | Read review
“book early”
 of 5 bubbles Bob_C44, 1 Nov 2016 | Read review
“Higher as possible in front of Olypic stadium”
 of 5 bubbles 165jocelynd, 19 Oct 2016 | Read review
“Ice machines only on odd floors”
 of 5 bubbles Official_Travelnista, 4 Oct 2016 | Read review
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