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Hotel Le Crystal

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#14 of 164 Hotels in Montreal
Certificate of Excellence
GreenLeadersGold level
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1 room 2 adults 0 children
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Hotel Le Crystal
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1,347 Reviews from our TripAdvisor Community

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Showing 1,068: English reviews
Montreal, Canada
Reviewed 1 October 2015 via mobile

Husband and I in 40's, child 12, stayed on a Sunday for one night, in 2 queen bed room, not a suite. Everything wasclean and fresh, the beds felt so soft after a day of shopping on Sainte Catherine St, within a a block of Ogilvy's, Chateau d'Ivoire jewelry store. A short walk to a great breakfast at Reuben's on...

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Helpful?
Thank Tracy M
Eric_Hamel, General Manager at Hotel Le Crystal, responded to this review

Hello Tracy M, Thank you for staying with us and taking the time to share your experience. WOW, you had a good time in Montreal. What a great weekend with your family. You were probably one of the first guests at our new Starbucks Reserve coffee. We just opened in our lobby. Our guests love this. See you soon, Eric...

Boston, Massachusetts
Reviewed 29 September 2015

One of the nicest hotels I've ever visited, certainly the best in Montreal. Opt for the king size suite which offers large living room and dining room area, likely >500 square feet in total. Great location just one block from St. Catherine Street and Starbucks located in lobby.

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Helpful?
Thank leximadison1
Eric_Hamel, General Manager at Hotel Le Crystal, responded to this review

Hello leximadison1, I liked reading such great comments. I'm glad that you elected our hotel the nicest hotels you ever visited. This is big for us. Thank you. See you soon again, Eric Hamel - GM

Toronto, Canada
Reviewed 28 September 2015

Check in:professional,with a smile,speedy Room:superb suite (917) Cleanliness:great Bedding,towels,toiletries:1st class Shower:great Overall service including valet parking:excellent Should add:excellent WiFi (free) Mini annoyances:no hotel sign on rue de la montane Room service:late Pricy Would I return? YES!!!

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Helpful?
Thank Silver P
Eric_Hamel, General Manager at Hotel Le Crystal, responded to this review

Hello Silver P, Thank you for sharing your recent experience with us. I really do appreciate your feedback. We did start to upgrade even more our internet service by X2 our internet debit for much more speed and improving with new generation wifi antennas through out the hotel... always for free See you soon, Eric Hamel - GM

Syracuse, New York
Reviewed 25 September 2015

Check in went very smooth. The staff was always very helpful. We ended up with one free night and the front desk recommended the Italian restaurant almost across the street, and it was delicious! We bought the package with parking and breakfast included and it was so worth it! Definitely the best deal if they have it available. Our room...

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Helpful?
1Thank kbcb3749
Eric_Hamel, General Manager at Hotel Le Crystal, responded to this review

Hello kbcb3749, Thank you for taking the time to write this review. I'm glad that you enjoyed your stay with us. Visiting our 12th floor Oasis is a must, I'm happy that you had time to enjoy. See you soon, Eric Hamel - GM

Toronto
Reviewed 18 September 2015

I stayed hear in early August. I travel alot for work and I must say this is one of the nicest hotels I've stayed at! Close to everything and it has a nice upscale modern look to the hotel! I've already booked my next business trip stay at Le Crystal!

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Helpful?
1Thank Jason M
Eric_Hamel, General Manager at Hotel Le Crystal, responded to this review

Hello Jason M, WOW, thank you very much. I do appreciate that we are one of the BEST. It really means something for us. See you soon again at your next business trip to Montreal Eric Hamel - GM

Hoboken, New Jersey
Reviewed 16 September 2015

We spent four nights at the Hotel Crystal. It was fair. Nothing bad, nothing great. No one would go out of their way to help you. We had just spent time at the Chateau Frontenac in Quebec City, so the comparison is tough but still a big dropoff. People mentioned this before - the wifi is AWFUL. I didn't even...

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Helpful?
1Thank diegnan
Eric_Hamel, General Manager at Hotel Le Crystal, responded to this review

Hello diegnan, I thank you for sharing your comments with us. Your feedback is very important to us. I'm surprised that you experienced awful wifi connectivity. We are offering great coverage and high speed debit. We are even upgrading our coverage with new generation antennas and we doubled our internet debit. I will share your comments with our team at...

Reviewed 16 September 2015 via mobile

Loved our stay. Rooms were well-appointed and clean; all staff treated us like they all were concierges and the location is close to the St Catherine shopping and eating!! We did not go to the pool or spa but we heard good things. Excellent Montreal stay for the price

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Helpful?
Thank Kenneth S
Eric_Hamel, Directeur général at Hotel Le Crystal, responded to this review

Hello Kenneth S, Thank you for sharing your comments about your recent stay with us. It's always good to read such great review. I'm glad that you loved your stay. We are working hard to make sure have the best experience. See you soon again, Eric Hamel - GM

Bern, Switzerland
Reviewed 13 September 2015

We stayed for 2 nights in the Crystal and had a pleasant stay. We enjoyed the good location, the rooftop pool and the suite itself. The suite had a bit of an awkward layout (with a glass window inside the suite itself), otherwise no complaints. The shower in the Superior Queen Suite (rain shower) is awesome. The continental breakfast included...

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Helpful?
Thank Simon K
Eric_Hamel, Directeur général at Hotel Le Crystal, responded to this review

Hello Simon K, I'm glad that you enjoyed your stay with us. Thank you for taking the time to share your comments. I do appreciate. The way this suite is design, we have the living room separate from your guestroom. To make sure you also have natural light in your bedroom, we installed a glass wall. You can use the...

New York City, New York
Reviewed 11 September 2015

We stayed in the one bedroom suite and it was clean and neat. The Valet Parking staffs were very friendly and helpful throughout our entire trip. The Hotel itself is modern and the front desk staffs are friendly, too. We really like our one bedroom suite.

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Helpful?
Thank Sheepbaby
Eric_Hamel, Directeur général at Hotel Le Crystal, responded to this review

Hello Sheepbaby, It's always a pleasure to read such great comments about your stay with us. Thank you for sharing your experience. I'm glad that you enjoyed our great Valet & Front Desk Team and the cleanliness of your suite and the hotel. See you soon, Eric Hamel - GM

Chicago, IL
Reviewed 9 September 2015

Hotel is average for the price. Positives: Pool, Pool staff, Male Front desk agent was helpful, attentive knowledgeable and pleasant, location is great, very comfortable beds. Cons: Female front desk staff is rude, arrogant and unhelpful, housekeeping is moderate at best (mold in shower and stained carpet that needs to be cleaned - obviously not being checked by housekeeping supervisor),...

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Helpful?
1Thank nikkismom1969
Eric_Hamel, Directeur général at Hotel Le Crystal, responded to this review

Hello nikkismom1969, Thank you for sharing your comments about your recent stay with us. Your feedback is very important to me. I do take seriously your comments about the cleanliness. We are usually taking good care of all details that you are mentioning and it's not acceptable. I'm sorry for your experience. I'm glad that you enjoyed our 12th floor...

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Staying in Centre-Ville (Downtown)

Neighbourhood Profile
Centre-Ville (Downtown)
Montreal's towering skyline is concentrated in the Downtown area, its nexus of commerce and commercialism. A suffusion of luxury hotels, flagship stores, high-end restaurants, and corporate headquarters characterize the neighborhood, which by nightfall transforms from a business district into a youth-culture hotspot, with hip bars, clubs, and restaurants heavily peopled by students and young professionals. The once-seat of millionaire's 'Golden Square Mile', an incongruity of stately mansions and dapper brownstones sit between glass skyscrapers, creating a visually lush urban landscape. Beneath the sidewalks lay the Underground City, the world's largest below-ground mall, a labyrinth of over 1,500 shops and eateries that echo the profusion of cafes, gallerias, cinemas, and fashion outlets above. From the scholarly array at McGill University to the carousing crowds of Rue Crescent, visit Downtown to shop by day for what you'll wear there by night.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Babysitting
Official Description (provided by the hotel)
ANNOUNCEMENT **Our new Starbucks Store including the Reserve products (opening on Monday Sept 21, 2015** Visit our new La Coupole - laurentian bistro. Improve ambiance, great lounge, nice terrace and delicious meals. New concept starring Quebec's produce. During your stay at our five-star Montreal hotel, be sure to make time for the indoor saltwater pool, outdoor hot tub and Swedish sauna on our 12th floor rooftop. ... more   less 

Additional Information about Hotel Le Crystal

Address: 1100 Rue de la Montagne, Montreal, Quebec H3G 0A1, Canada
Region: Canada > Quebec > Montreal > Centre-Ville (Downtown) , Ville-Marie
Price Range: $247 - $536 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Le Crystal 4.5*
Number of rooms: 131
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Also Known As:
Le Crystal Hotel
Le Crystal Montreal
Hotel Style:
#1 Green Hotel in Montreal
#4 Spa Hotel in Montreal
#4 Business Hotel in Montreal
#9 Romantic Hotel in Montreal
#9 Family Hotel in Montreal
#11 Luxury Hotel in Montreal
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Le Crystal staff and other travellers.
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Questions? Get answers from Hotel Le Crystal staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner suites are quieter and brighter”
 of 5 bubbles 759sj, 1 Feb 2017 | Read review
“back of the hotel not facing main street was less noisy”
 of 5 bubbles 761anng, 30 Jan 2017 | Read review
“Loved this King suite - had it all!”
 of 5 bubbles PlattsburghNY, 23 Jan 2017 | Read review
“loved the Deluxe king suite”
 of 5 bubbles mel_Ivisitedyou, 29 Dec 2016 | Read review
“request a room not facing Boul Rene Levesque, lots of traffic noise”
 of 5 bubbles TrueNorth67, 21 Nov 2016 | Read review
5 of 5