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BEST WESTERN Laval-Montreal

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BEST WESTERN Laval-Montreal
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267 Reviews from our TripAdvisor Community

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Showing 184: English reviews
Regina, Saskatchewan
Reviewed 22 April 2016

This hotel is so tired. I stay in hotels 125+ nights a year. This hotel should not be PLUS status. It might be great for hockey teams and such but not for business traveler. Beds are rock hard, internet doesn't work half the time and the bathrooms are antique.

Review collected in partnership with Best Western
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Helpful?
Thank Anson D
Moncton, Canada
Reviewed 14 April 2016

Stayed here while in Montreal watching our grand-daughter in a soccer tournament. The hotel had a few teams there but the kids were all great and the hotel was perfect for this kind of activity. Breakfast was great. The kids loved the pool. The exercise room could be bigger and benefit from more/better equipment but that is a minor detail....

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Thank Philip C
Toronto, Canada
Reviewed 24 March 2016

Very nice room. Greeted quickly and very friendly staff behind the counter. Couple issues with my room. The desk chair is totally falling apart. My floor is messed up. Other than that.............. it's clean, roomy and I'm only here for one night and gone as soon as I can. Not a great location. I have stayed other places in Laval...

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Helpful?
Thank Lovemytravels121
dutton, Canada
Reviewed 23 March 2016

we stayed this hotel for four days. everyday we have gotten perfect breakfast and staff especially in the breakfast area is very nice and helpful. the room size is bigger than we are thinking. we are sure to come back

Review collected in partnership with Best Western
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Thank Usha T
Harrisville, NH, United States
Reviewed 16 March 2016

Stayed before, had wonderful experience a year aago. This time exact opposite. Poor manners on desk staff. Charged my card an additional $150. without informing me. I later learned from manager, it was a "smoking deposit". He refunded it. No mention of it in reservations or by the check in person! Water in tub, hair on blow dryer, out of...

Review collected in partnership with Best Western
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Thank Christopher M
Toronto, Canada
Reviewed 9 February 2016

Rooms are very nice except the old style water pipe in the washroom. need to be upgrade. Breakfast was very good. All items are fresh. Good coffee. Very Quite place to stay. Some rooms has the Balcony I didn't get that. Receptionists are not that very polite. Need training for them and as well as they should think that Customers...

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1Thank LOVE_BEAT_LAND
wenxuanjack, Owner at BEST WESTERN Laval-Montreal, responded to this review

thank you very much for your stay. Hope you can come back next time and I shall arrange the room with balcony for you.

Sydney, Australia
Reviewed 4 February 2016

Worst hotel in Laval The whole place smells like the indoor pool Noisy, sound coming from everywhere, breakfast area and including the cleaners yelling at each other down the corridors. Agreed on rate at check in at check out it was $10 / night higher. Told them the agreed rate from check in and they said that is the rack...

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Thank Andrew G
wenxuanjack, Owner at BEST WESTERN Laval-Montreal, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we...

alouette, Canada
Reviewed 19 January 2016

The staff is very friendly, the room was clean. I enjoyed the breakfast. The parking lot wasnt plowed when I left in the morning around 0800am. I do recommend this hotel for business or personnel trip.

Review collected in partnership with Best Western
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Thank Alexandre G
wenxuanjack, Owner at BEST WESTERN Laval-Montreal, responded to this review

Dear Alexandre Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of...

Winnipeg, Canada
Reviewed 1 December 2015

Hotel was good for location to the highway. The room was mediocre at best, especially for the price. our room was at the end of the hall facing the inside of the hotel which made it feel a bit claustrophobic as the only window looked out to the back of an interior wall. But the negative for us was the...

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Thank Jaypril B
Reviewed 3 November 2015

I would not recommended any body to came in this hotel every thing was terrible Only the breakfasts was good , housekeeping was terrible I have to asked for them To come cleaned the room , when I asked they lies about it telling me I didn't want it .

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Thank maxime T

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff

Additional Information about BEST WESTERN Laval-Montreal

Address: 3655 Autoroute Des Laurentides, Laval, Quebec H7L 3H7, Canada (Formerly BEST WESTERN PLUS Laval-Montreal)
Region: Canada > Quebec > Laval
Price Range: $118 - $185 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Laval-Montreal 3*
Number of rooms: 70
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Also Known As:
BEST WESTERN Laval-Montreal Canada - Quebec
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Laval-Montreal staff and other travellers.
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Questions? Get answers from BEST WESTERN Laval-Montreal staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Would not recommend any rooms at this location.”
MB20132013, 16 Jan 2017 | Read review
“Request a second floor room which has windows on the outside.”
ESCdn, 4 Oct 2016 | Read review
“Room 401 was FANTASTIC (this was an upgrade, so I'm not sure how much this room costs.”
joamur, 4 Aug 2016 | Read review
“Get a room close to the lobby if you want wifi.”
VinayG267, 30 Jul 2016 | Read review
“As mentioned above our room had no window which was a concern”
harrym93, 10 Jul 2016 | Read review
5 of 5