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Sheraton Laval Hotel

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Sheraton Laval Hotel
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307 Reviews from our TripAdvisor Community

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Showing 223: English reviews
Barrie, Canada
Reviewed 13 February 2017

I have stayed at the hotel several times over the past decade and my latest stay was the worst. I left my macbook charger in the room by accident. When I called the next day (assuming it would be in the lost and found) they told me they didn't find it in the room. Funny how that is given that...

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Helpful?
Thank L5012BYjamess
SheratonLaval, Guest Services Manager at Sheraton Laval Hotel, responded to this review

Dear L5012BYjamess, thank you for staying with us and taking the time to share your experience. I understand that your stay wasn't up to your expectations. Here are my contact details I would like to have some more information's about the situation because we take those comments very seriously. sincerely, ALEXANDRA DESROCHES Guest services manager T 450 687 2440 #171...

Reviewed 6 February 2017

Stayed here this past week-end and would have enjoyed having the time to explore the premises. The little bit we saw seemed clean and functional. Elevators were a little slow though. Close on 4 mins wait time to come down. Rooms were large and fairly clean with marble wash rooms. It was quiet where we were, not bad seeing we...

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Helpful?
Thank Dan S
SheratonLaval, Guest Relations Manager at Sheraton Laval Hotel, responded to this review

Dear valued guest, Thank you for taking the time to share your experience with us. We are happy to read your comments on your last stay with us. We pay special attention to all our customers, which is why I invite you to contact me on your next visit to our establishment. It will be a pleasure to refer you...

Reviewed 2 February 2017

This was a great hotel for a quick business trip... rooms nice and comfortable and amenities were more than adeqate, good food and beverage... but the staff was the most impressive.. friendly and accommodating.. would always make sure you were being attended to, and always smiling and helpful !! Thanks!

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Thank Kevin P
Toronto, Canada
Reviewed 18 January 2017

I had to be in the area for work, and so we stopped for lunch, The restaurant was empty because it was midday but the staff were extremely pleasant and attentive and our meals were excellent. The hotel has a great open area to sit and work if needed. I didn't check out the rooms but it;s a nice hotel...

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Helpful?
Thank TerriB03
656MichaelF, Manager at Sheraton Laval Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your comments regarding your experience at the Sheraton Laval. We are glad that you have enjoyed your lunch and we hope to welcome you back for an overnight stay or our Saturday night Buffet

Reviewed 12 January 2017 via mobile

What a great place to go for brunch on Sundays! They have so many options and the food is always great! With the buffet brunch there is also a selection for a meal however on holidays they don't serve the meal. This is probably one of my favorite places to go with family and friends!

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Helpful?
Thank Gina B
Toronto, ON
Reviewed 22 December 2016

We always stay at Sheraton. This one was super convenient location for our holiday weekend, but after two nights we cancelled our last night and left early. The first room was great, but the next morning we were told we had to move rooms because ours was pre-booked by someone else. We moved to another suite, and when we opened...

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Thank MKM15
656MichaelF, Manager at Sheraton Laval Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your comments regarding your stay. We are very sorry that your experience was not up to your satisfaction or our standards. I want to assure you that all linens are changed after each guest departure. The cleanliness of our property is one of our top priorities, this incident does not...

Boisbriand, Canada
Reviewed 17 December 2016

I booked many rooms here for a company party that was walking distance for the restaurant we were attending. Staff is friendly smiling and greeting you like you are the most important guess. The out side of the hotel looks ordinary but when the sliding doors open you walk into a first rate hotel. Rooms a clean well maintained quiet...

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Helpful?
Thank JRD52
656MichaelF, Manager at Sheraton Laval Hotel, responded to this review

Dear Guest, Thank you for this amazing review. We are glad that you have enjoyed your stay at the Sheraton Laval and that our associates made the difference in your experience. Do not hesitate to contact us for your next company party, we do have an extensive christmas buffet available. We also have our Sunday brunch for family gathering. We...

Boston, Massachusetts
Reviewed 8 December 2016

Stayed at the hotel for a Saturday night: - Sheraton is located off the highway in Laval, outside of Montreal. - Excellent location to attractions, mall, activities, market, restaurants. - Room was on the 2nd floor (club floor). Although it was down the hall, the smell of food from the club invaded our room from the early morning hours. Bacon,...

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Helpful?
Thank Hube60745
656MichaelF, Manager at Sheraton Laval Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your comments regarding your stay at the Sheraton Laval. We are glad to know that you enjoyed your experience, please do not hesitate to contact us prior to your arrival or while in-house with any requests, it will be our pleasure to assist you. We hope to welcome you again...

Reviewed 29 November 2016 via mobile

You would think that parking would be abundant since you are a hotel next to a shopping center....not really. Cars were parked on the grass in some areas. The buffet was average nothing spectacular for 50$ plus tax olus tip a head (66$ if you add 15% tip). The main meal that came with the buffet was mediocre the puff...

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Thank Frank M
Montreal, Canada
Reviewed 28 November 2016 via mobile

This has always been a staple for Sunday brunch in the greater Montreal area. It's a little pricey but it's definitely one of the best brunches available. Always good food and nice ambiance. Roaming musicians make for a very nice touch. Birthdays, anniversaries or any occasion promises to be memorable here. A very wide selection of food in a classy...

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Helpful?
Thank Ian A
656MichaelF, Manager at Sheraton Laval Hotel, responded to this review

Dear Ian, Thank you for taking the time to share your comments. We are happy to know that we are your go to brunch location in the area. It is always rewarding to know that we have clients who keep coming back. We also offer an extensive buffet on Saturday nights, where a trio of musicians are present, do not...

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Amenities

Highlights
  • Free Parking
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
Détendez-vous et savourez un délicieux repas avec votre famille et vos amis au Sheraton Laval. Nous vous proposons une sélection de plats qui satisferont toutes les envies : hors-d'oeuvres, service de restauration dans la chambre ou petit-déjeuner d'affaires en salle de réunion. L'endroit idéal pour un évènement gastronomique mémorable. ... more   less 

Additional Information about Sheraton Laval Hotel

Address: 2440 Autoroute des Laurentides, Laval, Quebec H7T 1X5, Canada
Region: Canada > Quebec > Laval
Price Range: $159 - $262 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Laval Hotel 3.5*
Number of rooms: 244
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Also Known As:
Sheraton Laval Hotel Canada - Quebec
Sheraton Hotel Laval
Laval Sheraton
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Questions & Answers

Questions? Get answers from Sheraton Laval Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room away from the expressway”
paulcG5411VC, 13 Apr 2017 | Read review
“request room on west side farthest from the hwy 15”
Beenthereanddidthat, 10 Mar 2017 | Read review
“Get a room away from the highway side”
DarBrown, 1 Mar 2017 | Read review
“Take advantage of the upscale mall next door and restaurants.”
jprice311, 15 Feb 2017 | Read review
“Book across the street instead!!!!”
L5012BYjamess, 13 Feb 2017 | Read review
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