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Sheraton Laval Hotel

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Traveller (111)
Room & Suite (54)
Pool & Beach (13)
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Overview
  • Excellent26%
  • Very good44%
  • Average17%
  • Poor8%
  • Terrible5%
Travellers talk about
“steam room”(7 reviews)
“club floor”(11 reviews)
“parking lot”(15 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (368)
There are newer reviews for Sheraton Laval Hotel
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Traveller rating
68
108
46
25
14
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LanguageEnglish
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68
108
46
25
14
Show reviews that mention
All reviewssteam roomclub floorparking lotbiggest mallrestaurant food isextra towelsgreat poolshopping mallbusiness conferencenice hotellarge mallflat screen tvwould stay againbreakfast buffetfree parkingrooms were very cleanbed was very comfortable
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11 - 15 of 261 reviews
Reviewed 31 October 2017

i needed to ship some things back to my home from the hotel. They were incredibly helpful. Vanessa and one other person went the extra mile. So grateful and appreciative. Also, the Laurent, the concierge was very helpful with everything else!

Thank GeraldineLady
Reviewed 16 October 2017 via mobile

Hotel lost a point on out last morning when the buffet breakfast included almost no service as hotel seemed a lot more focused on some large event they were preparing for than us as current customers. Had to wait for potatoes to be refilled as...More

1  Thank Ian W
Response from SheratonLaval, Manager at Sheraton Laval HotelResponded 18 October 2017

HI M. Ian I’m Sylvain Coulombe the MD who welcome you and your family last Sunday at breakfast. I am very sorry to see that you did not receive the service that you expect from us. Be sure that your opinion is very important to...More

Reviewed 15 October 2017 via mobile

Beautifully renovated rooms and excellent location next to a major Shopping Mall. Friendly employees combined with an awesome room upgrade made for an excellent stay. Will definitely be back when in the area.

Thank bguilbo
Reviewed 13 October 2017

The hotel is nice and clean in both public areas and in the rooms. The air conditioning was very audible but my family was still able to sleep through it without problems. Just sounds like a windy day. The staff at the lobby were polite....More

Thank MamaSweetTooth
Reviewed 28 September 2017

Check in was very efficient. The young lady who checked us in was very polite, very energetic and very professional. The lobby is very clean and very spacious. We had the pleasure to interact with a young man also at the front desk asking him...More

Thank frenchchef2016
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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 130 - USD 199 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 130 - USD 199 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (111)
Room & Suite (54)
Pool & Beach (13)
Dining (11)
Business Centre & Event Rooms (1)
Questions & Answers
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syou8
2 April 2018|
AnswerShow all 3 answers
Response from Robert S | Reviewed this property |
Sorry, they made arrangements for our large group.
0
Votes
Room Tips
"my room faced the highway which may bother some people...i slept through it myself."
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"Rooms facing the mall may be quieter than those facing the highway."
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"Ask for room away from the elevator for the most quiet stay."
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"No way to get a quiet room!"
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