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Comfort Suites Downtown

TravelocityUSD 89*
View Deal
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 117*
USD 89*
USD 94*
USD 117*
USD 89*
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Comfort Suites Downtown
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147 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Suites Downtown
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Showing 145: English reviews
hunstville AL, United States
Reviewed 21 September 2016

I stayed here after business in Michigan as a base of operations for visiting Point Pelee National Park (about an hours drive east). The first night was paid for by my employer, the 2nd night I stayed on my Choice Privileges Points. Of the several Choice properties in Windsor the reward level (10k points) was considerably better (lower) and the...

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Helpful?
Thank Steven R
Justin B, General Manager at Comfort Suites Downtown, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Ottawa, Canada
Reviewed 19 September 2016

Check in was friendly and efficient. The room was acceptably clean but showing signs of age: the carpet had a strip that was repaired with a rubberized product that feels strange to step on, there was staining on the ceiling and the giant green Jacuzzi was dripping water all night. (Yes, the room had a giant green hot tub in...

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Helpful?
Thank Matt_Vee
Justin B, General Manager at Comfort Suites Downtown, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...

Ontario, Canada
Reviewed 16 September 2016 via mobile

This hotel was nice and clean. The staff was all very friendly and rooms perfectly fit the descriptions. This hotel is on the edge of a sketchy neighborhood, but only by a block. It is a short walk to everything from here. Where you catch the tunnel bus is about 1km and Oulette street restaurants & bars are less than...

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Helpful?
Thank smile2000star
Justin B, General Manager at Comfort Suites Downtown, responded to this review

Thank you for your comments. We are glad to read that you had an enjoyable stay and that breakfast was just what you needed to start your day. We look forward to having you stay with us again.

Toronto, Canada
Reviewed 16 September 2016

this is a good hotel if you are going to a show at casino very close 5 min walk with free parking and breakfast . staff at this hotel is like night and day , jay at the desk is excellent , Wayne the maintenance man is very friendly and efficient, then you have andrew that works midnight's very rude...

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Helpful?
Thank powerm557
Justin B, General Manager at Comfort Suites Downtown, responded to this review

Thank you for your comments, we are glad to read that you enjoyed your breakfast and found our location convenient for attending shows at Windsor Casino. I will forward your comments onto Wayne and Jay. Thanks again for travelling and we look forward to having you stay with us again.

Reviewed 9 September 2016 via mobile

When you first drive up to the front doors, the area in which the hotel is located in can seem as some have previously described as "sketchy". However once you enter the lobby it is quite nice. There is an updated breakfast area with complementary hot fresh coffee and fruit water made each day, an updated and clean washroom and...

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Helpful?
Thank nacho_man10
Justin B, General Manager at Comfort Suites Downtown, responded to this review

Nacho_man10 Thank you for taking the time to complete the tripadvisor online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide...

Reviewed 22 August 2016

Positive is the excellent customer service, cozy room, great breakfast, free parking and great location, very close to the casino. Constructive criticism is the room had a stale smoke smell at first, the toilet when flushed would make a loud bang every time and the bed frame would give out, making a noise. I would recommend it because the price...

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Helpful?
Thank Sarah R
Justin B, General Manager at Comfort Suites Downtown, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...

Plymouth, MI
Reviewed 9 August 2016

Friday visit to the Caesars Casino. This property is in great shape and only a direct five block walk to the casino. The hotel itself is nice and more than met our expectations. Pleasant desk person at check in , helpful staff, and nice hot breakfast the next day. Both a microwave and mini frig in a large size room...

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Helpful?
2Thank CoconutTelegraph
Justin B, General Manager at Comfort Suites Downtown, responded to this review

Thank you for your feedback, we are glad to hear that you enjoyed your stay with us and your visit to the Casino!

Hamilton, Canada
Reviewed 24 July 2016 via mobile

This was not my first choice for a hotel and after checking in I was trying to see if there were any other hotels available in the city. The staff is friendly and the beds are comfy but those are the only 2 positive things I have to say about this place. The wifi is absolutely terrible so be prepared...

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Helpful?
Thank Jonathan B
Justin B, General Manager at Comfort Suites Downtown, responded to this review

Thank you for your comments, we are glad that you found our beds extremely comfortable and that our staff was extremely helpful. We are presently working on renovation plans to be started this fall which will see a complete update of the hotel including a new wi-fi system. We look forward to welcoming you back to a new hotel in...

Buffalo
Reviewed 4 July 2016

The good: Bed was comfortable, room was fairly clean, and Staff was friendly and helpful. I saw a response from the Hotel about renovations in the near future. These are long over due. I would bet the sofa-bed was original to the hotel from when it opened in the 70's?. We had parts of the bed falling off, duct tape...

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Helpful?
Thank bclg
Justin B, General Manager at Comfort Suites Downtown, responded to this review

Thank you for your comments, we are glad to read that you had a good nights sleep. We are currently doing renovations and we look forward to try out our 'new' hotel once they are complete.

Reviewed 19 June 2016 via mobile

Well, there's a lot of "action" in this area...and it's not the hotels fault that the area is sketchy. The hotel is surrounded by "things"---that make it sketchy. If I were alone, I would not feel safe!!! There was a group of us staying here. But then you're also minutes away walking from this in lovely downtown or a few...

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Helpful?
Thank Prgeek
Justin B, General Manager at Comfort Suites Downtown, responded to this review

Dear Carey, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
We provide a home away from home experience to all our guests. We are located in the heart of beautiful Downtown Windsor offering you fast access to all the local attractions. Casino Windsor, Dance Clubs, Detroit Tunnel, WFCU Arena, Windsor Spitfires, Tiger Games, NEW ADVENTURE BAY WATER PARK, Shopping District and many local restaurants and wineries. All of our rooms come with fridge, microwave, coffeemaker, local calling, FREE WIFI and Hot Breakfast. We offer Guest Appreciation Nights throughout the week. Pets are welcome at a cost of $25.00 per pet/per stay. $5.00 per pet is donated to the Windsor Humane Society. Cash and Debit payments will require a $250.00 Deposit and Photo Identification. Hotel is Smoke Free. ... more   less 

Additional Information about Comfort Suites Downtown

Address: 500 Tuscarora St, Windsor, Ontario N9A 3M2, Canada
Region: Canada > Ontario > Windsor > Walkerville
Price Range: $110 - $178 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Comfort Suites Downtown 2*
Number of rooms: 45
Reservation Options:
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Also Known As:
Comfort Suites Downtown Hotel Windsor
Comfort Suites Windsor
Windsor Comfort Suites
Comfort Suites Downtown Windsor, Ontario
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Downtown staff and other travellers.
2 questions
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Windsor, Canada
over a year ago

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Questions? Get answers from Comfort Suites Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“take a top floor room away from the elevator”
Fiumes61, 9 Dec 2016 | Read review
“The choice hotels points rate is a good deal for a larger suite. The presidential suite 316 view is onto the garbage pickup area.”
baal2000, 11 Oct 2016 | Read review
“Higher floors are good”
fuzeee, 16 Mar 2016 | Read review
“The room was very clean and exessible to the parking lot.”
229connie, 20 Jan 2016 | Read review
“Just ask the front desk.”
psychicone, 20 Jan 2016 | Read review
5 of 5
Travelocity
USD 89* /night
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Booking.comUSD 94
Hotwire.comUSD 89
HotelQuicklyUSD 117
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Prices are for 1 room, 2 adults
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