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The Saint James Hotel, an Ascend Hotel Collection Member

Traveller (135)
Room & Suite (150)
Family and Play Areas (1)
  • Excellent58%
  • Very good35%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“small hotel”(25 reviews)
“gift bag”(10 reviews)
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Wheelchair Access
Laundry Service
3 Star Hotel
All hotel details
2 Apr.3 Apr.
1 room, 2 adults, 0 children
Standard Room
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Reviews (390)
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All reviewssmall hotelryerson universitygift bagwelcome bagronald mcdonald houseyonge streetbreakfast wrapapartment building next doorhomeless shelterkeurig coffee makercomplimentary breakfastlaminate floorsgreat hotelcollege subwayon arrivalgreat showerparking pass
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1 - 5 of 304 reviews
Reviewed 3 weeks ago

You know when people tell you "it's the little things"? I've only been here 1/2 hr so maybe this will change, but very happy so far. Little gift consisting of a bottle of water, small bag of doritos, a granola bar and some Welch's fruit...More

2  Thank canuktrekker
Reviewed 23 January 2018

This is a small hotel right in downtown Toronto close to Eaton's Centre. We loved it! The room was clean and well furnished with a small fridge, microwave and coffee maker offering Keurig. The furnishings were very modern and the bed was comfortable. We couldn't...More

1  Thank Jennifer G
Response from Loujayna E, General Manager at The Saint James Hotel, an Ascend Hotel Collection MemberResponded 30 January 2018

Thank you for taking the time to write a lovely review. We are thankful for the perfect score and the recommendation. We very much appreciate and value your feedback and will share it with our team. Your kind comments will serve as encouragement to all...More

Reviewed 18 January 2018

I had an amazing experience when I stayed in this hotel early January 2018. First of all, the people working at reception are fantastic. They accommodated all of our requests and were always friendly. We called ahead to ask if we could check in early,...More

3  Thank martiniello
Response from Loujayna E, General Manager at The Saint James Hotel, an Ascend Hotel Collection MemberResponded 30 January 2018

Thank you so much for taking the time to post a positive review following your recent stay. We are delighted that your overall experience was an amazing one! It makes us so happy to know that you enjoyed the accommodations and central location. Thank you...More

Reviewed 13 January 2018 via mobile

This hotel is central and conveniently located near many restaurants and transit. Check in was fast and friendly. Parking was next door and a 10 min walk back. Room was nicely renovated and clean. Very quit till the sirens start.... 5-6 times in the night....More

2  Thank rbkbwick
Response from Loujayna E, General Manager at The Saint James Hotel, an Ascend Hotel Collection MemberResponded 30 January 2018

Thank you for taking the time to post a review following your recent experience at the Saint James Hotel. We are walking distance to attractions, theatres, museums, the Eaton Centre and so much more. It makes us happy to hear you enjoyed the central location...More

Reviewed 12 January 2018 via mobile

After a cancelled flight on January 1st, a company suggested by the airline (as they had run out of vouchers) made a reservation for me at this hotel. When I arrived, it was after 11pm so the door was locked. After numerous attempts to ring...More

5  Thank Lauren S
Response from Loujayna E, General Manager at The Saint James Hotel, an Ascend Hotel Collection MemberResponded 13 January 2018

Thank you for taking the time to post a review following your recent stay. Please allow me to apologize for your experience and the inconvenience this caused. Please know that your comments will be addressed. I checked your hotel bill and the extra charge was...More

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Awards & Recognition
Certificate of Excellence
Top amenities
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Breakfast included
Laundry Service
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Price range
USD 145 - USD 320 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Price range
USD 145 - USD 320 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (135)
Room & Suite (150)
Amenities (8)
Family and Play Areas (1)
At the heart of Toronto, Downtown is the destination
for cheap eats and fast fashion. Cut through by hip
and trendy Yonge Street, the vibe here is young, with
a strong student influence from the Ryerson University
Campus. As a result, the Downtown area is always in
flux: undergoing the construction of new facilities,
with fresh retail spaces and pop-up cafes. Home to
Toronto's largest indoor shopping mall, a number of
Questions & Answers
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Aine M
5 March 2018|
AnswerShow all 3 answers
Response from hbjbrian | Reviewed this property |
No but they give you a pass to a state of the art gym around the corner
Prakshay K
6 December 2017|
AnswerShow all 4 answers
Response from Loujayna E | Property representative |
Hello, Thank you for your question. All the rooms have the rainfall shower. We have 2 soaker tub suites that are upgraded rooms which we sell for $50 additional. These rooms have a large bathroom equipped with a soaker... More
Helene B
17 July 2017|
Response from funpower | Reviewed this property |
My understanding is a tiered advance purchase is for someone that is a member of their points system (an Ascend Hotel Collection member), so you might get special benefits. Whereas an advance purchase is you book and pay for... More
Room Tips
"We were on the second floor facing Ryerson and were very surprised at how quiet it was there."
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"It is a relative small hotel in middle of the city no real views besides the streets surrounding"
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"Room on the Southeast side get lots of morning sun and rooms on the North side have views of homes and..."
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"I stayed on the fifth floor, room 505, and it was quiet!"
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