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Shangri-La Hotel Toronto

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Traveller (537)
Room & Suite (673)
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Overview
  • Excellent80%
  • Very good14%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“lobby lounge”(55 reviews)
“bosk restaurant”(28 reviews)
Free Wifi
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
5 Star Hotel
All hotel details
Offers from Shangri-La Hotel Toronto
Special Deal: Free breakfast with your stay
Hotel deals
Offers from Shangri-La Hotel Toronto
Special Deal: Free breakfast with your stay
Hotel deals
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Reviews (1,356)
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Traveller rating
1,008
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1,008
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16
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All reviewslobby loungebosk restaurantuniversity avenueroom ipadhealth clubone bedroom suitebathroom mirrorbeautiful hotelnespresso machineroom serviceturn down servicefive star hotelin room diningpleasure of stayingcn towerhotel experiencesteam room
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21 - 25 of 1,285 reviews
Reviewed 5 weeks ago

Definitely worth staying here, and will do so every chance I get. Fantastic service, incredible rooms, and a perfect location. Great to see there are still some hotels that understand customer service and excellence.More

Review collected in partnership with this hotel
1  Thank bertcross
Response from Ron P, General Manager at Shangri-La Hotel TorontoResponded 4 weeks ago

Dear Bertcross, Thank you for taking the time to write a review about Shangri-La Hotel, Toronto. We are delighted that you enjoyed your stay with us. We are fortunate to have a central location in the downtown core. We appreciate your kind comments. Best regards,...More

Reviewed 12 March 2018

Third time here, I love the location. Close proximity to Union station and by that easily reachable by train from the airport, then the Eaton shopping Mall is around the corner, the UoT in walking distance - so perfect for me. Checking in: as smooth...More

2  Thank jasondayo
Response from Julian D, Director of Operations at Shangri-La Hotel TorontoResponded 13 March 2018

Dear JasonDayo, Thank you for choosing Shangri-La Hotel, Toronto for your stay. It is true we have have a very central location to many restaurants, transportation and shops. I am glad that both your check and check out went smoothly. As well delighted to hear...More

Reviewed 10 March 2018

This hotel is located realize that there n the heart of Toronto. The fitness centen and the spa are just amazing . My kids loved all the facilities they have in place . The lounge downstairs is trendy and nice to just sit and have...More

Review collected in partnership with this hotel
1  Thank hasnadeluca
Response from Julian D, Director of Operations at Shangri-La Hotel TorontoResponded 13 March 2018

Dear hasnadeluca, Thank you for choosing Shangri-La Hotel, Toronto for your stay, We are very lucky to have such a central location. I am delighted that you enjoyed our Health Club with your children. The pool is great place to bring your children. We look...More

Reviewed 9 March 2018

Fantastic room. Great food. Very relaxing feel. Great location within walking distance of major attractions. Friendly and welcoming service. Gym/pool facilities were very nice. Lots of personal touches - we shared we were staying for our anniversary and congratulatory dessert was left in our room....More

Review collected in partnership with this hotel
1  Thank krisbarnier
Response from Julian D, Director of Operations at Shangri-La Hotel TorontoResponded 13 March 2018

Dear Krisbarnier, Thank you for taking the time to write a kind review of Shangri-La Hotel, Toronto. We are lucky to be within walking distance to many shops and restaurants as well. We are delighted you enjoyed our services and facilities. We appreciate that you...More

Reviewed 4 March 2018

Whenever I step into the Shangri-La, I am always welcomed by many of the staff immediately and feel like it is a second home. The rooms are beautiful appointed and the service is simply fantastic. I highly recommend staying here!More

Review collected in partnership with this hotel
1  Thank MPoulos
Response from Julian D, Director of Operations at Shangri-La Hotel TorontoResponded 7 March 2018

Dear MPoulos, Thank you for taking the time to write a kind review about Shangri-La Hotel, Toronto, We want all of our guests to feel and home and I so glad you could experience this. We appreciate you kind comments and look forward to welcoming...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Room Service
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Laundry Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 383 - USD 622 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Toronto
#6 Spa Hotel in Toronto
#6 Romantic Hotel in Toronto
#9 Luxury Hotel in Toronto
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 383 - USD 622 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Toronto
#6 Spa Hotel in Toronto
#6 Romantic Hotel in Toronto
#9 Luxury Hotel in Toronto
Room types
Suites, Non-Smoking Rooms
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Traveller (537)
Room & Suite (673)
Pool & Beach (39)
Dining (27)
Amenities (36)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
Nearby
Downtown West
Downtown West is home to Toronto's gorgeous Inner
Harbor, and is a must-visit for lovers of art and the
outdoors. The area's rich cultural heritage is
celebrated by a number of monuments and museums,
giving the neighborhood a mature feel. As a premier
destination for modern art, people here stroll through
the cool contemporary pieces at the Power Plant, enjoy
the outdoor installations along Queen's Quay and Canoe
...More
Questions & Answers
Ask a question
Sas_foodie
8 October 2017|
AnswerShow all 4 answers
Response from kcrow1959 | Reviewed this property |
no you can either use the train or taxi. we used the train on the way in to toronto, its about 5 minutes walk from the station
0
Votes
msdas
27 July 2017|
Answer
Response from Enna S | Reviewed this property |
either $ 15 or $20 a day and it's valet parking
0
Votes
Keisha O
16 July 2017|
AnswerShow all 6 answers
Response from Mike D | Reviewed this property |
714
1
Vote
Room Tips
"Even if you choose Premier rooms ask for a view and large windows!"
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"all room are very spacious and so clean"
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"Request a room with a view of the CN Tower"
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"find another hotel"
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