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Edward Hotel

283 reviews
#116 of 138 Hotels in Toronto
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Traveller (52)
Room & Suite (15)
Pool & Beach (2)
Overview
  • Excellent10%
  • Very good21%
  • Average33%
  • Poor22%
  • Terrible14%
Travellers talk about
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Suites
3.5 Star Hotel
All hotel details
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Rooms
28 Jan.29 Jan.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (283)Write a Review
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All reviewsvillage hotelfront desk staffbreakfast was includedrooms are spacious and cleannice breakfastthe entire staffroom was largerenovated roomcerealdryerthermostatconferencecanadafi
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1 - 5 of 276 reviews
Reviewed 8 November 2017

I have been in the midst of trying to secure a group block reservation for the last 5 weeks for a nearby wedding taking place in 2018. My first phone call I spoke to Ahmad Popalzay in the group reservations department who mentioned he would...More

Thank jwagenaar
Response from Maria P, Manager at Edward HotelResponded 18 November 2017

Dear Jwagenaar, Thank you for taking the time to share your valuable review, we appreciate your feedback, both positive and constructive. Please know that I have shared your concerns with Ahmad, and he would like to apologize and assure that it wasn’t his intentions to...More

Reviewed 22 October 2017 via mobile

We stayed here with a local tour group. The Lobby is big. Concierge is not attended. Room size is reasonable but dated. Bathroom needs maintenance. Free Wi-Fi and coffee machine are provided. The fridge turned on but with pool of water on the bottom. Early...More

Thank GL6152
Response from Maria P, Manager at Edward HotelResponded 24 October 2017

Dear guests, Thank you for taking the time to write a review about your stay and provide us your feedback. We sincerely appreciate your valuable comments. We will continue strive to improve ourselves to the next level. Thank you for choosing Edward hotel.

Reviewed 14 October 2017

Unfortunately my company has booked us for conferences at this hotel a few times over the past year. I have not stayed in the guest rooms but the facilities and meeting rooms could be greatly improved, as could the service. The first time we used...More

Thank Dan M
Response from Maria P, General Manager at Edward HotelResponded 24 October 2017

Dear Dan, Thank you for taking the time to voice out your concern. Please accept my sincere apology for your unpleasant experience. We will communicate your concerns to our departments. I would also like to assure you that our Front Desk and Catering specialists are...More

Reviewed 17 September 2017

I booked the Edward using Hotwire (so I didnt get to pick the hotel). When I arrived, I found that Hotwire had broken my stay into 2 reservations. The clerk wasnt able to combine them for some reason and required me to come back the...More

Thank countryguy1983
Management response:Responded 27 September 2017

Dear Guest, Thank you for sharing your experience and concerns with us. We strive to provide outstanding service and hospitality to every guest, yet it seems we fell short this time. I am sorry to hear that a program mistake in a reservation has troubled...More

Reviewed 14 September 2017

I spend at least 10 days each month living in hotel rooms and I have to say this was one of the worst. The customer rep at the front desk sent me to two ice machines on two different floors and neither worked. I found...More

Thank Sharron M
Management response:Responded 20 September 2017

Dear Sharron, Thank you for choosing our hotel as well as for sharing your concerns with us. We are sorry to hear that your stay was disappointing. The cleanliness of our property is one of our top priorities and we have already discussed your concerns...More

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About
Amenities
Top amenities
Pool
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Banquet Room
Conference Facilities
Dry Cleaning
Concierge
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Indoor pool
Bar/Lounge
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Details
Price range
USD 99 - USD 135 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 99 - USD 135 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (52)
Room & Suite (15)
Pool & Beach (2)
Dining (1)
Hotel & Grounds (40)
Bathroom (6)
Business Centre & Event Rooms (1)
Nearby
North York
North York is one of Toronto's most culturally diverse
neighborhoods. Home to a number of cultural events
throughout the year that celebrate the city's varied
ethnic communities, it's always worthwhile to see
what's going on in the area. Its cross-section of
inhabitants include students and long-time residents,
giving North York an eclectic feeling of being both
local and international. Extremely family-friendly,
...More
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Room Tips
"If you don't want flood lights shining into your room at night, ask for a room on the highway side."
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"Best Room is in another hotel!"
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"I had a room on the second floor which was nice and quiet"
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"Don't stay here"
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