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DoubleTree by Hilton Hotel Toronto Downtown

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#33 of 131 Hotels in Toronto
Certificate of Excellence
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DoubleTree by Hilton Hotel Toronto Downtown
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1,522 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Toronto Downtown
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Showing 1,346: English reviews
Gloucester, United Kingdom
Reviewed 10 September 2015 via mobile

Stayed for a family gathering in this downtown Toronto Hotel. Checkin was efficient and friendly - including a complimentary choc-chip cookie which was delicious. Spacious, clean rooms with super comfortable beds. Restaurant and Bar offered a good selection of meals/drinks at reasonable prices. Staff again were very friendly and so accommodating. Asked if they could make a specific cocktail not...

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Helpful?
1Thank stevecraw
Umesh S, General Manager at DoubleTree by Hilton Hotel Toronto Downtown, responded to this review

Dear stevecraw Thank you so much for taking the time to write your review of our hotel and I am so happy that you enjoyed your stay with us and that you found our team members friendly and accommodating and our guest rooms spacious and clean. Thank you so much for choosing to stay with us and we hope to...

Ewing, New Jersey
Reviewed 9 September 2015

Hotel is really good, staff is really professional, we enjoyed our stay. Room was clean, the bed is super comfortable. the only thing is that we did not get our warm cookie while checking in, because they ran out of it, but that's ok. it happens. he location is great, everything is close by. we parked our car and just...

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Helpful?
Thank Mashka_Bukashka
Umesh S, General Manager at DoubleTree by Hilton Hotel Toronto Downtown, responded to this review

Dear Mashka_Bukashka Thank you so much for taking the time to write your review of our hotel and I am so happy that you enjoyed your stay with us and that you found our team members professional and our location convenient for what you were looking for. Thank you so much for choosing to stay with us and we hope...

Saint Charles, Illinois
Reviewed 8 September 2015 via mobile

We stayed here for three nights over labor day weekend and were very happy with our stay. The free cookie was delicious. Staff were courteous and efficient. The room was clean, the bed was comfortable and the TV had lots of good channels. The locTion was superb. Walking distance to most places. We parked at the hotel; the garage is...

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Helpful?
Thank Skye M
Umesh S, General Manager at DoubleTree by Hilton Hotel Toronto Downtown, responded to this review

Dear PlayByPlay426 Thank you so much for taking the time to write your review of our hotel and I am very happy that you found our team members friendly and helpful and that the cleanliness of the hotel met your expectations. It is always so important to me that our guests feel that they have received good value for the...

Reviewed 7 September 2015

The hotel is located right downtown, perfect location, nice rooms. The only problem is a terrible internet connection which basically prevents you from streaming anything at all and sending any e-mails with attachments.

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Helpful?
Thank jang761
Umesh S, General Manager at DoubleTree by Hilton Hotel Toronto Downtown, responded to this review

Dear jang761 Thank you so much for taking the time to post your review of our hotel and I am pleased that you had a pleasant stay but I am very sorry with the challenges you had with your internet connection and this is something that we are continuing to work on to improve the signal strength. Thank you so...

Manchester, United Kingdom
Reviewed 7 September 2015

Lovely hotel had a nice time here close to loads of restaurants and shopping centre and cinema and lots going on it's really busy.Also has tube stations and bus links to get about.Free wireless internet but I think it depends how you book to if you pay and we booked with a travel agent,room has everything you need great coffee...

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Helpful?
1Thank Sandybabe1961
Umesh S, General Manager at DoubleTree by Hilton Hotel Toronto Downtown, responded to this review

Dear Sandybabe1961 Thank you so much for taking the time to post your review of our hotel and I am very happy that you had a great stay with us and were able to take advantage of our great location and that you enjoyed our pool area. Thank you so much for choosing to stay with us and we hope...

Reviewed 6 September 2015 via mobile

My boyfriend and I stayed here for a night in Toronto and it was awesome! We got checked in early, you get hot cookies when arrival which is always nice lol the rooms are a bit small but none the less they're very nice. We enjoyed our stay so much that we decided to stay an extra night and the...

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Helpful?
1Thank Chelsea M
Umesh S, General Manager at DoubleTree by Hilton Hotel Toronto Downtown, responded to this review

Dear Chelsea M Thank you so much for taking the time to post your review of our hotel and I am so happy that your subject heading said "definitely be coming back" because that means we gave you a great stay and that is what hospitality should be about, this review was a pleasure to share with my team. Thank...

Kitchener, Canada
Reviewed 5 September 2015

I took my kids here to stay for our annual back to school shopping trip. It was our first time, but I would definitely stay again. The room was decent size, clean, service great. Location perfect for shopping, can walk anywhere.

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Helpful?
Thank Stephanie S
Umesh S, General Manager at DoubleTree by Hilton Hotel Toronto Downtown, responded to this review

Dear Stephanie S Thank you so much for taking the time to post your review of our hotel and I am so happy that you found our team members friendly and that our location fit your needs, we hope the kids have a great school year. Thank you so much for choosing to stay with us and we hope to...

Jackson, Mississippi
Reviewed 5 September 2015

Won't knock your socks off, but very clean. Great location. Self parking with unlimited in and out. Convenient to shopping and eating. Great value for the price. Would stay here again. Free wifi. Hotel staff professional.

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Helpful?
Thank neuromd2014
Umesh S, General Manager at DoubleTree by Hilton Hotel Toronto Downtown, responded to this review

Dear neuromd2014 Thank you so much for taking the time to post your review of our hotel and I am so happy that you found our team members friendly and that you felt as if you received great value for your dollar because that is so important when you are spending a lot of money. Thank you so much for...

London, Canada
Reviewed 5 September 2015

Stayed one night for business and the experience was quite positive. The check-in clerk was very friendly and welcoming - got the cookie. My room on the 24th floor was an upgrade for being a hiltonhonors member. The suite was spacious, clean and overall very comfortable. As far as hotel suites go, it was on the smaller side but given...

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Helpful?
1Thank Emie M
Umesh S, General Manager at DoubleTree by Hilton Hotel Toronto Downtown, responded to this review

Dear Emie M Thank you so much for taking the time to post your review of our hotel and I am so happy that you found our check in process to be fast and friendly and that you were upgraded for being a very valued Hhonors member. I am sorry that your experience in our restaurant was not what you...

Reviewed 4 September 2015

Good location, most things we wanted to see were within walking distance. Very clean in all areas. Friendly staff, polite and professional. Didn't use the restaurants, would have been better to have real cups instead of paper ones.

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Helpful?
Thank dianew89
Umesh S, General Manager at DoubleTree by Hilton Hotel Toronto Downtown, responded to this review

Dear dianew89 Thank you so much for taking the time to post your review of our hotel and I am so happy that you found our team members polite and professional and that our location suited all of your needs. Thank you for your input on the cups, for so many years we had ceramic mugs in the rooms but...

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Staying in Downtown

Neighbourhood Profile
Downtown
At the heart of Toronto, Downtown is the destination for cheap eats and fast fashion. Cut through by hip and trendy Yonge Street, the vibe here is young, with a strong student influence from the Ryerson University Campus. As a result, the Downtown area is always in flux: undergoing the construction of new facilities, with fresh retail spaces and pop-up cafes. Home to Toronto's largest indoor shopping mall, a number of vintage cinemas, and a healthy nightlife centered on the area's Distillery District bar and clubs near the East End, it's both an easygoing daytime spot and a popular party place after sunset. It also features some of Toronto's best outdoor landmarks, including Yonge-Dundas Square and the Nathan Phillips Square: perfect for a concert, a skate, or a relaxing sit-down.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to The Doubletree by Hilton Toronto Downtown. This full service hotel is located at the heart of the city’s financial, research, entertainment, dining and shopping districts. The hotel has a total of 486 modern contemporary fully renovated guest rooms including 34 suites and luxury suites with windows that open. In room amenities include high speed wireless internet access, in room work desk and voice mail, complimentary newspaper delivered to your room, on command in room movie, music and video games. The hotel boasts two 4 Diamond rated restaurants, namely Hemispheres Restaurant and Bistro and Lai Wah Heen. Additional hotel amenities include indoor pool, a brand new state of the art fitness center and business center. The hotel has 13,000 square feet of event space and is well known in the city for its exceptional and professional catering service for both business and leisure events including weddings. The hotel is walking distance to numerous Fortune 500 Companies, the University of Toronto, several world renowned hospitals including Mount Sinai, The Hospital for Sick Children and Toronto General, Queens Park, the Law Society of Upper Canada, Ontario Art Gallery, CN Tower, Royal Ontario Museum, Mars Center, US Consulate, Canadian Opera Company. Hockey Hall of Fame, Eaton Shopping Center, Rogers Center and Air Canada Center are also easily accessible. The hotel is minutes from Union Station, easily accessible off the Gardiner Expressway, Billy Bishop Toronto Island Airport as well as 40 minutes from Pearson International Airport. As one enters the grand lobby with its cascading staircase, one is immediately welcomed by the gracious staff, ready to offer the exceptional quality service for which the hotel is known. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Toronto Downtown

Address: 108 Chestnut Street, Toronto, Ontario M5G 1R3, Canada (Formerly The Metropolitan Hotel)
Region: Canada > Ontario > Toronto > Downtown
Price Range: $196 - $366 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Toronto Downtown 3.5*
Number of rooms: 486
Reservation Options:
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Also Known As:
Metropolitan Hotel Toronto
Hotel Style:
#29 Romantic Hotel in Toronto
#30 Family Hotel in Toronto
#30 Business Hotel in Toronto
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Toronto Downtown staff and other travellers.
31 questions
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Deep River, Canada
Depew
over a year ago
Montreal, Canada
over a year ago
1 month ago
Pune
7 months ago

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Questions? Get answers from DoubleTree by Hilton Hotel Toronto Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a view on the CN tower”
 of 5 bubbles RiccardoBout92, 9 Nov 2016 | Read review
“Corner suites are large and sunny"”
 of 5 bubbles Gem0656, 2 Nov 2016 | Read review
“The best views are from floors 15 to 24”
 of 5 bubbles Italyinjune07, 31 Oct 2016 | Read review
“Higher floor rooms have better accoutrements.”
 of 5 bubbles TexasGuapo, 27 Oct 2016 | Read review
“High floor to back gets a view of the CN Tower”
  • 22nd floor
  • 22nd floor
 of 5 bubbles BigAl1050, 24 Oct 2016 | Read review
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