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DoubleTree by Hilton Hotel Toronto Downtown

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#34 of 132 Hotels in Toronto
Certificate of Excellence
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DoubleTree by Hilton Hotel Toronto Downtown
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1,590 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Toronto Downtown
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Showing 1,407: English reviews
Sudbury, Canada
Reviewed 1 December 2015

Great location for our weekend activities, short walk to the subway station, close to the Eaton's Center. Our beds and pillows were so comfortable, we had a small fridge, we didn't use the pool or fitness center so I don't know how they are.

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Helpful?
Thank 47Sandy
Umesh S, General Manager at DoubleTree by Hilton Hotel Toronto Downtown, responded to this review

Dear 47Sandy Thank you very much for taking the time to post your review of our hotel and I am so happy that you had a great stay with us and that our warm and friendly staff make such a wonderful impression on you. Thank you so much for choosing to stay with us and we hope to welcome you...

Whitchurch-Stouffville, Canada
Reviewed 30 November 2015 via mobile

We stayed on an overnight trip in a two double bed room on a Saturday night. The hotel is a good location and easily walkable to the Eaton Centre, City Hall and Yonge St attractions. Beds are comfortable and room was well decorated. Very low water pressure in the shower though, so ladies wash your hair before your stay-the shampoo...

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Helpful?
Thank Gillian B
Umesh S, General Manager at DoubleTree by Hilton Hotel Toronto Downtown, responded to this review

Dear Gillian B Thank you very much for posting your review and I am sorry that you encountered some challenges here and that we did not resolve them to your satisfaction. We have discussed your review and our department heads will address them with their associates. I certainly hope your little boy is all better now and it seems as...

Ottawa, Canada
Reviewed 30 November 2015

For frequent business travellers to Toronto, the DoubleTree is comfortable and well-located. With shopping and restaurant options very close to the hotel, it is easy to find a place to unwind after a day's work.

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Helpful?
Thank IrmaNova
Umesh S, General Manager at DoubleTree by Hilton Hotel Toronto Downtown, responded to this review

Dear IrmaNova Thank you so much for taking the time to post your review of our hotel and I am so happy that you enjoyed your stay with us and the relaxing atmosphere of our hotel. Thank you so much for choosing to stay with us and we hope to welcome you back again. Thank you, Umesh Srivastava CHA General...

Nova Scotia
Reviewed 30 November 2015

Spent three days here in October, and overall it was very satisfactory. The room was well appointed, quiet and very comfortable -- the bed was one of the best I've slept in in years. The bathroom was updated with an excellent shower and lots of hot water. The main-floor dining room and lounge were perfectly adequate -- good service, good...

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Helpful?
Thank BluenoseQueen
Umesh S, General Manager at DoubleTree by Hilton Hotel Toronto Downtown, responded to this review

Dear BluenoseQueen Thank you so much for taking the time to post your review of our hotel and I am so happy that you had a great stay with us and enjoyed our food and beverage and our friendly and helpful team members. Thank you so much for choosing to stay with us and we hope to welcome you back...

Reviewed 29 November 2015

Hotels in downtown Toronto can be very expensive, this hotel is located at walking distance from the main attractions in the downtown at a very reasonable price. The staff is great and very friendly, they even allows us to checking early the day of arrival. Rooms are clean and enough space. There are many options to eat and shop around...

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Helpful?
Thank Christian R
Umesh S, General Manager at DoubleTree by Hilton Hotel Toronto Downtown, responded to this review

Dear Christian R Thank you so much for taking the time to post your review of our hotel and I am so happy that you enjoyed your stay and that you found our team members to be helpful and friendly and that our location suited all of your needs. Thank you so much for choosing to stay with us and...

Canada
Reviewed 28 November 2015

A group of friends and I stayed here one night during our layover in Toronto. I requested connecting rooms; however, they didn't have any available but they were still able to put us in rooms beside each other. We got a warm welcome upon arrival with cookies provided for each of us - it was a nice treat as we...

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Helpful?
Thank BonL_19
Umesh S, General Manager at DoubleTree by Hilton Hotel Toronto Downtown, responded to this review

Dear BonL_19 Thank you very much for taking the time to post your review of our hotel and I am pleased our front office team accommodated your request and that you enjoyed our wonderful location. Thank you so much for choosing to stay with us and we hope to welcome you back again. Thank you, Umesh Srivastava CHA General Manager

Ontario, Canada
Reviewed 27 November 2015

First stay at a Hilton hotel, and really enjoyed this location. Our room was on the 8th floor, quick ride on the elevator. The room was well equipped with a king bed that was so comfortable, thick towels, great selection of toiletries, small safe, small fridge (empty), coffee / tea maker. Staff were gracious and friendly. Min was the doorman...

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Helpful?
1Thank NatalieN34
Umesh S, General Manager at DoubleTree by Hilton Hotel Toronto Downtown, responded to this review

Dear NatalieN34 Thank you very much for taking the time to post your review of our hotel and I am so happy you had a great stay with us and that our location stood out to you and made it easy and convenient to get around. I also love sharing comments with my team when they are mentioned by name...

Athens, Greece
Reviewed 26 November 2015

I stayed in Double Tree by Hilton at Chestnut tree for a few days during a business trip. It is located in a nice spot in the city centre from where one may visit the most interesting parts of the city on foot. Nice, clean room, free wifi, polite and helpful personnel.

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Helpful?
Thank ebi1
Umesh S, General Manager at DoubleTree by Hilton Hotel Toronto Downtown, responded to this review

Dear ebi1 Thank you very much for taking the time to post your review of our hotel and I am so happy you had a great stay with us and enjoyed our location and our friendly team members. Thank you so much for choosing to stay with us and we hope to welcome you back again. Thank you, Umesh Srivastava...

Reviewed 26 November 2015 via mobile

Just a beautiful foyer walking in with the Christmas Spirit flowing beautifully. When checking in with Linny, I'm a DoubleTree employee in NFalls, I was making small talk about working in the hotel industry and problems that occur. Well Linny took offence and actually said the words 'I got to stop you right there, we don't appreciate you talking about...

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Thank Sphinc69
Tingewick, United Kingdom
Reviewed 25 November 2015

Excellent hotel great staff and lovely rooms. Easy walk into town for all the shops and restaurants. The "hop on hop off" bus tour is great to see all the sights around town and a trip to Niagra Falls is well worth the early start. All trips can be booked via the hotel front desk.

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Helpful?
Thank Trisha L
Umesh S, General Manager at DoubleTree by Hilton Hotel Toronto Downtown, responded to this review

Dear Trisha L Thank you very much for taking the time to post your review of our hotel and I am thrilled that you had a wonderful stay with us and enjoyed our warm hospitality and our guest rooms. Thank you so much for choosing to stay with us and we hope to welcome you back again. Thank you, Umesh...

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Staying in Downtown

Neighbourhood Profile
Downtown
At the heart of Toronto, Downtown is the destination for cheap eats and fast fashion. Cut through by hip and trendy Yonge Street, the vibe here is young, with a strong student influence from the Ryerson University Campus. As a result, the Downtown area is always in flux: undergoing the construction of new facilities, with fresh retail spaces and pop-up cafes. Home to Toronto's largest indoor shopping mall, a number of vintage cinemas, and a healthy nightlife centered on the area's Distillery District bar and clubs near the East End, it's both an easygoing daytime spot and a popular party place after sunset. It also features some of Toronto's best outdoor landmarks, including Yonge-Dundas Square and the Nathan Phillips Square: perfect for a concert, a skate, or a relaxing sit-down.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to The Doubletree by Hilton Toronto Downtown. This full service hotel is located at the heart of the city’s financial, research, entertainment, dining and shopping districts. The hotel has a total of 486 modern contemporary fully renovated guest rooms including 34 suites and luxury suites with windows that open. In room amenities include high speed wireless internet access, in room work desk and voice mail, complimentary newspaper delivered to your room, on command in room movie, music and video games. The hotel boasts two 4 Diamond rated restaurants, namely Hemispheres Restaurant and Bistro and Lai Wah Heen. Additional hotel amenities include indoor pool, a brand new state of the art fitness center and business center. The hotel has 13,000 square feet of event space and is well known in the city for its exceptional and professional catering service for both business and leisure events including weddings. The hotel is walking distance to numerous Fortune 500 Companies, the University of Toronto, several world renowned hospitals including Mount Sinai, The Hospital for Sick Children and Toronto General, Queens Park, the Law Society of Upper Canada, Ontario Art Gallery, CN Tower, Royal Ontario Museum, Mars Center, US Consulate, Canadian Opera Company. Hockey Hall of Fame, Eaton Shopping Center, Rogers Center and Air Canada Center are also easily accessible. The hotel is minutes from Union Station, easily accessible off the Gardiner Expressway, Billy Bishop Toronto Island Airport as well as 40 minutes from Pearson International Airport. As one enters the grand lobby with its cascading staircase, one is immediately welcomed by the gracious staff, ready to offer the exceptional quality service for which the hotel is known. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Toronto Downtown

Address: 108 Chestnut Street, Toronto, Ontario M5G 1R3, Canada (Formerly The Metropolitan Hotel)
Region: Canada > Ontario > Toronto > Downtown
Price Range: $190 - $401 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Toronto Downtown 3.5*
Number of rooms: 486
Reservation Options:
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Also Known As:
Metropolitan Hotel Toronto
Hotel Style:
#29 Romantic Hotel in Toronto
#30 Business Hotel in Toronto
#30 Family Hotel in Toronto
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Toronto Downtown staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel Toronto Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“was on 12th floor-very quiet”
 of 5 bubbles patb663, 28 Jan 2017 | Read review
“Ask for a room away from the elevators.”
 of 5 bubbles merlyn777, 22 Jan 2017 | Read review
“Choose the room that had their bed sheets changed from the previous guest...”
 of 5 bubbles kittyk760, 20 Jan 2017 | Read review
“We were on the 24th floor, you can see over all the buildings!”
 of 5 bubbles , 17 Jan 2017 | Read review
“Sign up for Hilton Honors program and check in before you arrive. Then you can chose your room yourself! 1811, far away from the elevators.”
 of 5 bubbles great_scott_amy, 15 Jan 2017 | Read review
5 of 5