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DoubleTree by Hilton Hotel Toronto Downtown

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#35 of 132 Hotels in Toronto
Certificate of Excellence
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DoubleTree by Hilton Hotel Toronto Downtown
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1,588 Reviews from our TripAdvisor Community

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Newmarket, Canada
Reviewed 2 days ago NEW

We chose this hotel because we were going to a nearby restaurant with a large group followed by Yuk Yuks to celebrate a family birthday. Everything was within walking distance! The hotel was nicer than we expected. The room was comfortable and quiet although it was on the small side. The fresh cookies at check-in were great.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank canoeboy
Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

First off, I want to give a shout out to Laticia at the front desk--she checked us in efficiently, and in a pleasant and friendly manner. She had a great personality and made us feel like she really did want to "make it right" (their slogan) for our stay! We were also pleased with the bell service for luggage storage...

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Helpful?
Thank vinoblanco8888
About Hotel's Favourite Review
Umesh S, General Manager at DoubleTree by Hilton Hotel Toronto Downtown, responded to this review

Dear vinoblanco8888 Thank you so much for taking the time to post your review of our hotel and for sharing your feedback about your most recent stay with us. I am thrilled that Laticia made such a wonderful impression on you and helped start your stay off right and it was certainly a pleasure sharing your comments with her. Thank...

Guelph, Canada
Reviewed 3 days ago NEW

Great service, clean, comfortable rooms, quite, conveniently located, excellent in hotel facilities. I've stayed here about 15 times over four years. Never had a bad experience. Convenient for the Eaton Centre, Queen Street, the AGO is only a modest walk away. Good parking.

Review collected in partnership with DoubleTree by Hilton
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Thank Jonathan N
London, United Kingdom
Reviewed 1 week ago NEW

This hotel was booked through Expedia.com for a family of 4. Somehow Expedia only booked a queen for us - so where were the children (that I entered into the search criteria) going to sleep? Luckily, the duty manager who booked us in was very understanding and professional, and transferred us to a double queen room with no questions asked....

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Helpful?
Thank baby-bunnie17
Umesh S, General Manager at DoubleTree by Hilton Hotel Toronto Downtown, responded to this review

Dear baby-bunnie17 Thank you so much for taking the time to post your review of our hotel and for sharing your feedback about your most recent stay with us. I am thrilled that you are having such a great stay with us and I hope that our breakfast buffet exceeds your expectations as well. Thank you so much for choosing...

Ottawa, Canada
Reviewed 1 week ago

I stayed here for two nights when I was in Toronto for business. The check in process was speedy and the warm chocolate chip cookie was a nice surprise! I'd asked for a room away from the elevator and they accommodated me. A request for an extra coffee sachet in my room was attended to quickly. The rooms are smallish,...

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Helpful?
Thank Karen O
Umesh S, General Manager at DoubleTree by Hilton Hotel Toronto Downtown, responded to this review

Dear Karen O Thank you so much for taking the time to post your review of our hotel and for sharing your feedback about your most recent stay with us. I am happy that you had an enjoyable stay with us and had a great sleep in our comfortable beds. Thank you so much for choosing to stay with us...

Vancouver, Canada
Reviewed 1 week ago

The rooms were newer, wifi was pretty good, close to shops and subway TTC. Construction site next door which made it noisy during the day. They have a laundry, small gym and pool. Good value and a decent hotel.

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1Thank Roneil99
Umesh S, General Manager at DoubleTree by Hilton Hotel Toronto Downtown, responded to this review

Dear Roneil99 Thank you so much for taking the time to post your review of our hotel and for sharing your feedback about your most recent stay with us. I am happy you had an enjoyable stay with us and that our location suited your needs. Thank you so much for choosing to stay with us and we look forward...

Finger Lakes Wine Country, New York
Reviewed 1 week ago

Great location, nice urban hotel property. They have attached parking - though challenging to impossible to maneuver in if you have a large vehicle. We went in late January during warmer than usual weather. The hotel temperature was way too hot (was 78 to 80 degrees in our room and it never cooled off. Hallways were just as bad. Had...

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Helpful?
Thank 106Debbie
Umesh S, General Manager at DoubleTree by Hilton Hotel Toronto Downtown, responded to this review

Dear 106Debbie Thank you so much for taking the time to post your review of our hotel and for sharing your feedback about your most recent stay with us. I am pleased that our location made a positive impact on the stay and I am very sorry for the temperature issues, that must have been very frustrating. Thank you so...

Stratford PEI, Canada
Reviewed 1 week ago

I stay here most times I'm in town for business. As a HHonours member I am welcomed heartily. Nice staff. Clean & comfortable. Very convenient walking distance to business, entertainment and restaurants.

Review collected in partnership with DoubleTree by Hilton
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1Thank Erin M
Umesh S, General Manager at DoubleTree by Hilton Hotel Toronto Downtown, responded to this review

Dear Erin M Thank you so much for taking the time to post your review of our hotel and for sharing your feedback about your most recent stay with us. I am so happy that you had a great stay with us and that you keep returning to our hotel, we sincerely appreciate the business. Thank you so much for...

Burlington, Canada
Reviewed 1 week ago

This hotel was located close to my meeting and easy to find. Staff were attentive and helpful. My room was in a quiet area with easy access to the elevators. I would recommend this hotel for any business traveller.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Impa2014
Umesh S, General Manager at DoubleTree by Hilton Hotel Toronto Downtown, responded to this review

Dear Impa2014 Thank you so much for taking the time to post your review of our hotel and for sharing your feedback about your most recent stay with us. I am pleased you had a great stay with us and that the service from our made everything more pleasant. Thank you so much for choosing to stay with us and...

Cornwall Ontario Canada
Reviewed 1 week ago

I stayed at this hotel for 1 week and could not have been more pleased. Excellent location in the downtown core, spacious and comfortable room and great service. Housekeeping was spotless and the rooms made you feel right at home. Highly recommended and would definitely stay there again.

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Helpful?
Thank Happy_Traveller_2033
Umesh S, Front Office Manager at DoubleTree by Hilton Hotel Toronto Downtown, responded to this review

Dear Happy Traveller_2033 Thank you so much for taking the time to post your review of our hotel and for sharing your feedback about your most recent stay with us. I am thrilled that you had such a wonderful stay with us and I am so happy that our service and our cleanliness made such a wonderful impression on you....

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Staying in Downtown

Neighbourhood Profile
Downtown
At the heart of Toronto, Downtown is the destination for cheap eats and fast fashion. Cut through by hip and trendy Yonge Street, the vibe here is young, with a strong student influence from the Ryerson University Campus. As a result, the Downtown area is always in flux: undergoing the construction of new facilities, with fresh retail spaces and pop-up cafes. Home to Toronto's largest indoor shopping mall, a number of vintage cinemas, and a healthy nightlife centered on the area's Distillery District bar and clubs near the East End, it's both an easygoing daytime spot and a popular party place after sunset. It also features some of Toronto's best outdoor landmarks, including Yonge-Dundas Square and the Nathan Phillips Square: perfect for a concert, a skate, or a relaxing sit-down.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to The Doubletree by Hilton Toronto Downtown. This full service hotel is located at the heart of the city’s financial, research, entertainment, dining and shopping districts. The hotel has a total of 486 modern contemporary fully renovated guest rooms including 34 suites and luxury suites with windows that open. In room amenities include high speed wireless internet access, in room work desk and voice mail, complimentary newspaper delivered to your room, on command in room movie, music and video games. The hotel boasts two 4 Diamond rated restaurants, namely Hemispheres Restaurant and Bistro and Lai Wah Heen. Additional hotel amenities include indoor pool, a brand new state of the art fitness center and business center. The hotel has 13,000 square feet of event space and is well known in the city for its exceptional and professional catering service for both business and leisure events including weddings. The hotel is walking distance to numerous Fortune 500 Companies, the University of Toronto, several world renowned hospitals including Mount Sinai, The Hospital for Sick Children and Toronto General, Queens Park, the Law Society of Upper Canada, Ontario Art Gallery, CN Tower, Royal Ontario Museum, Mars Center, US Consulate, Canadian Opera Company. Hockey Hall of Fame, Eaton Shopping Center, Rogers Center and Air Canada Center are also easily accessible. The hotel is minutes from Union Station, easily accessible off the Gardiner Expressway, Billy Bishop Toronto Island Airport as well as 40 minutes from Pearson International Airport. As one enters the grand lobby with its cascading staircase, one is immediately welcomed by the gracious staff, ready to offer the exceptional quality service for which the hotel is known. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Toronto Downtown

Address: 108 Chestnut Street, Toronto, Ontario M5G 1R3, Canada (Formerly The Metropolitan Hotel)
Region: Canada > Ontario > Toronto > Downtown
Price Range: $190 - $402 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Toronto Downtown 3.5*
Number of rooms: 486
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hilton Hotels Direct and Travelocity so you can book your DoubleTree by Hilton Hotel Toronto Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Metropolitan Hotel Toronto
Hotel Style:
#29 Romantic Hotel in Toronto
#30 Business Hotel in Toronto
#30 Family Hotel in Toronto
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Toronto Downtown staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel Toronto Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“was on 12th floor-very quiet”
 of 5 bubbles patb663, 28 Jan 2017 | Read review
“Ask for a room away from the elevators.”
 of 5 bubbles merlyn777, 22 Jan 2017 | Read review
“Choose the room that had their bed sheets changed from the previous guest...”
 of 5 bubbles kittyk760, 20 Jan 2017 | Read review
“We were on the 24th floor, you can see over all the buildings!”
 of 5 bubbles , 17 Jan 2017 | Read review
“Sign up for Hilton Honors program and check in before you arrive. Then you can chose your room yourself! 1811, far away from the elevators.”
 of 5 bubbles great_scott_amy, 15 Jan 2017 | Read review
5 of 5