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Quality Suites Toronto Airport

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Quality Suites Toronto Airport
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916 Reviews from our TripAdvisor Community

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Vancouver, Canada
Reviewed 1 week ago

We stayed overnight at Quality Suites on our way to Turks and Caicos. It was -20 C in Toronto so I was very happy that the free hotel shuttle ran every 30 minutes and I didn't have to wait very long for it to arrive. It's just a few minutes' drive from the airport to the hotel. I shared the...

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Helpful?
Thank TJ2VEGAS_YVR
Hotel M, Front Office Manager at Quality Suites Toronto Airport, responded to this review

Good Morning TJ2VEGAS_YVR, Thank you for your review of the Quality Suites Toronto Airport. I am extremely happy to read that you enjoyed your stay with us. Yes we have one of the best team in the area. We are also currently in the process of making positive changes to the entire hotel. I hope I have a chance to...

Canada
Reviewed 1 week ago

Checked in around 2-2:15 a.m. and in bed around 3 a.m. Housekeeping knocking on door around 8:30 a.m. Checkout time is 11:00 a.m. Complained to front desk and they could not do anything for me until the manager got in at noon and told I was more than welcome to wait or I could call later. Offered 2 free breakfasts...

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Helpful?
Thank scottsmith2015
Hotel M, Front Office Manager at Quality Suites Toronto Airport, responded to this review

Good Afternoon scottsmith2015, Thank you for your review of the Quality Suites Toronto Airport. I completely understand your frustration. We are constantly looking for ways to improve the product. I passed your feedback to our Housekeeping Manager for further investigation. We take each comment and try to improve our services based on them. I hope I have a chance to...

Waterloo, Canada
Reviewed 2 weeks ago

Our room was large but nothing special. Our room didn't smell but the hallways smelled liked they'd been smoked in forever. We were supposed to get breakfast included in our room but when we got up to catch our flight (which was not exceptionally early) there was only coffee out and no food and the restaurant wasn't open yet. We...

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Helpful?
Thank Beeonkey
Hotel M, Front Office Manager at Quality Suites Toronto Airport, responded to this review

Good Afternoon Beeonkey, Thank you for your review of the Quality Suites Toronto Airport. I completely understand your frustration. We are constantly looking for ways to improve the product. I passed your feedback to our Shuttle provider for further investigation. We take each comment and try to improve our services based on them. I hope I have a chance to...

Toronto, Canada
Reviewed 2 weeks ago

Great hotel location - close to the airport and the front reception team is quite friendly and very helpful. Location is awesome for getting around to local restaurants - rooms are a little dated but do include fridges... Priced well for the type of accommodation offered...the King x 2 rooms are great - offering a King bed, separation doors, a...

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Helpful?
Thank CaroldV2015
Hotel M, Front Office Manager at Quality Suites Toronto Airport, responded to this review

Good Morning CaroldV2015, Thank you for your review of the Quality Suites Toronto Airport. I am extremely happy to read that you enjoyed your stay with us. Yes we have one of the best front desk team in the area. And our suites are the largest on the airport strip. We are also currently in the process of making positive...

Calgary, Canada
Reviewed 2 weeks ago

We stayed a couple of nights prior to leaving for our trip to Jamaica. The staff on the front desk were excellent however the hotel needs some attention badly as it is quite run down. The location is great as not far from the airport [can hear the planes] and they do have a shuttle however one of the vans...

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Helpful?
Thank BRIT56
Hotel M, Front Office Manager at Quality Suites Toronto Airport, responded to this review

Good Morning Brit56, Thank you for your review of the Quality Suites Toronto Airport. I am extremely happy to read that you enjoyed your stay with us. Yes our restaurant is one of the best in the area. We are currently in the process of making positive changes at the hotel. I hope I have a chance to welcome you...

North Bay
Reviewed 4 weeks ago

I have stayed at this hotel a few times over the past ten years. It has fallen into disrepair and neglect. The smell of cigarette smoke permeates almost every area and room here. how this is allowed is very puzzling. Overall really run down.

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Helpful?
Thank Joanne T
Hotel M, Front Office Manager at Quality Suites Toronto Airport, responded to this review

Good Afternoon Joanne T, Thank you for your review of the Quality Suites Toronto Airport. I completely understand your frustration. We are constantly looking for ways to improve the product. We take each comment and try to improve our services based on them. I hope I have a chance to welcome you back again soon! Thank you, S.Kumar

Espanola, Canada
Reviewed 4 weeks ago

Parking was full, asked to parkn fly across the street. The hotel gave us a voucher for the off site parking, bus was prompt and the service was excellent. I will continue to use quality suites airport as my first choice when going away on vacation.

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Helpful?
Thank _bosherb
Hotel M, Front Office Manager at Quality Suites Toronto Airport, responded to this review

Good Morning bosherb, Thank you for your review of the Quality Suites Toronto Airport. I am extremely happy to read that you enjoyed your stay with us. We are pleased to welcome you back to the hotel. I hope I have a chance to welcome you back soon! Thanks again, S.Kumar Front Desk Manager

North Bay, Canada
Reviewed 4 weeks ago

I stayed 2 separate nights in February, first one was on the 9th floor and we were stay, park, fly and then the 7th floor as a reward night after our trip. The room on the 9th floor had a recently updated washroom and the whole room was immaculate. The second room on the 7th floor was good, clean but...

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Helpful?
Thank WINGGIRL66
Hotel M, Front Office Manager at Quality Suites Toronto Airport, responded to this review

Good Morning Winggirl66, Thank you for your review of the Quality Suites Toronto Airport. I am extremely happy to read that you enjoyed your stay with us. Yes we have team members at the desk for more than 25 years. We are in the process of renovating the entire hotel. I hope I have a chance to welcome you back...

Toronto, Canada
Reviewed 4 weeks ago via mobile

Good free shuttle service to and from airport. Runs 24/7. Elevator looks old and smells smoky, but rooms quite nice and beds comfortable, which was all I need. Had $5 off per room at the restaurant, which will get you coffee and bagel .

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Helpful?
Thank orangelollypops
Hotel M, Front Office Manager at Quality Suites Toronto Airport, responded to this review

Good Morning Orangelollypops, Thank you for your review of the Quality Suites Toronto Airport. I am extremely happy to read that you enjoyed your stay with us. We have the largest suite on the airport strip. We are a all suites property. We are currently in the process of making positive changes at the hotel. I hope I have a...

Reviewed 4 weeks ago

The rooms were very spacious with an additional living area however upon arrival there was not a very good impression made by the lobby. There was a mild cigarette scent in the building, the elevator buttons were worn, the elevators smelled of marijuana. The shuttle was great the driver was fantastic. The best were very old and uncomfortable.

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Helpful?
Thank Amber S
Hotel M, Front Office Manager at Quality Suites Toronto Airport, responded to this review

Good Afternoon Amber S, Thank you for your review of the Quality Suites Toronto Airport. I completely understand your frustration. We are constantly looking for ways to improve the product. I passed your feedback to our Housekeeping Manager for further investigation. We take each comment and try to improve our services based on them. I hope I have a chance...

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Etobicoke
Etobicoke is a relaxed area along the Humber River. It's saturated with green spaces and conservatories, making it a premier destination for outdoor sports, hiking, and nature walks. Its abundance of parkland and lakes makes it a typical spot for fishing, picnicking, and camping out, especially in warmer months. The peaceful area is also enjoyed by families, who appreciate its boardwalks and sports facilities. Locals enjoy the variety of golfing and country club opportunities, which also provide lessons for golfers of any skill level.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Make convenience the theme for your next trip into Pearson International Airport. The Quality Suites Toronto Airport Hotel is conveniently located 1km from the airport to which our shuttle runs complimentary 24-hours daily. Close to all major highways, Royal Woodbine Golf Course, Woodbine Casino & Slots and several major shopping malls, the Quality Suites is perfectly situated for your convenience. All our two room suites have a king size bed in the bedroom separated by French doors to a spacious living room. Whether you're organizing an 8-person boardroom meeting, holding team building event or holiday party we have the banquet space for you. Graffiti’s Italian Eatery & Saloon offers an exceptional dining experience. A relaxed atmosphere with over 180 seats to accommodate your dining needs. Your Hotel features many high-value amenities, including: Free high-speed internet access, Free airport shuttle, Weekday newspaper (available in lobby), Pet-Friendly hotel (nightly fee), Fitness Room, On-site car rental. ... more   less 

Additional Information about Quality Suites Toronto Airport

Address: 262 Carlingview Dr., Toronto, Ontario M9W 5G1, Canada
Region: Canada > Ontario > Toronto > Etobicoke
Price Range: $108 - $172 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Quality Suites Toronto Airport 3*
Number of rooms: 254
Reservation Options:
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Also Known As:
Quality Suites Toronto Airport Hotel Toronto
Quality Inn Toronto
Quality Hotel Toronto Airport
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Questions & Answers

Here's what travellers have asked, with answers from Quality Suites Toronto Airport staff and other travellers.
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Questions? Get answers from Quality Suites Toronto Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some renovation going on. Check with hotel before booking.”
 of 5 bubbles traveler27Ontario, 13 Feb 2017 | Read review
“Good location near Airport”
 of 5 bubbles Lloyd_031, 26 Jan 2017 | Read review
“Ask for a room on the upper floors for a great view!”
 of 5 bubbles OceanB333, 14 Jan 2017 | Read review
“We were on the eighth floor - it was fine but it was a little noisy on the road side.”
 of 5 bubbles travellerbynature, 16 Dec 2016 | Read review
“Try another hotel. We stayed at Best Western on our return.”
 of 5 bubbles likingwhatIsee, 16 Dec 2016 | Read review
5 of 5