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    Chelsea Hotel, Toronto

    33 Gerrard Street W, Toronto, Ontario M5G 1Z4, Canada
    1 (647) 490-8525
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    24/12/2017 25/12/2017
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    USD 152*
    USD 126*
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    Traveller (1218)
    Room & Suite (542)
    Dining (105)
    Overview
    • Excellent19%
    • Very good37%
    • Average27%
    • Poor11%
    • Terrible6%
    Travellers talk about
    “market garden” (217 reviews)
    “adult pool” (120 reviews)
    “huge hotel” (103 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Kids Club
    Housekeeping
    Private Balcony
    3.5 Star Hotel
    All hotel details
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    Rooms
    24 Dec.25 Dec.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (6,687)
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    2,111 - 2,115 of 5,934 reviews

    Reviewed 22 December 2015 via mobile

    Dirty, run down and grimy. Service was awful. No one cared and/or went out of their way to help. The nice lobby is about where it begins and ends. Once you get up to the floor, it's reminiscent of a run down, forgotten motel 6....More

    4  Thank Z449ZWchristinam
    Response from Guest Experienc... G, Manager at Chelsea Hotel, TorontoResponded 23 December 2015

    Dear Christina M, Thank you reviewing us. I am truly sorry for the problems you encountered with the room, and the disappointment you felt. Please be assured that this does not represent the quality of service we are known for. Your concerns have not been...More

    Reviewed 21 December 2015 via mobile

    Decent hotel with a good location and a good price. Nothing jumps off the page special about this hotel. It has a nice interior but that's it's. Got food courts and bar stuff but all is quiet expensive compared to across the street. Our room...More

    1  Thank Andrew G
    Response from Guest Experienc... G, Manager at Chelsea Hotel, TorontoResponded 23 December 2015

    Dear Andrew G, Thank you for taking the time to provide us with some feedback from your recent stay. We appreciate all feedback and use this information to improve our services or let our staff know how they are doing. I have passed your comments...More

    Reviewed 21 December 2015 via mobile

    Great hotel great location , great staff and the concierge who recommend to goto scaddabush across the street was bang on want a fantastic meal . my only complaint is that your breakfast bar and meals are way over priced ... For 2 of us...More

    1  Thank Ryan G
    Response from Guest Experienc... G, Manager at Chelsea Hotel, TorontoResponded 23 December 2015

    Dear Ryan G, Thank you very much for taking the time to write a review for us and other Trip Advisor readers! It is wonderful to hear how much you enjoyed your stay and that you found all of the hotel amenities to your liking....More

    Reviewed 21 December 2015

    The hotel was very nice, clean and well looked after. We had a good sized room and spacious bathroom (although some rooms were smaller than ours). Loads of places to eat nearby and easy to get around. We stayed in December and they'd done a...More

    1  Thank Traveller1307
    Response from Guest Experienc... G, Manager at Chelsea Hotel, TorontoResponded 23 December 2015

    Thank you for taking the time to provide us with some feedback from your recent stay. The team here is delighted to learn about your experience and the enjoyment our staff and services provided. We hope that you will be returning for another visit soon,...More

    Reviewed 21 December 2015

    This was my first visit since the change from a Delta Hotel. The check-in was quick and the room was a fair size. I enjoyed the food at the Market Garden. My daughter, " the picky eater" was able to have the pizza she wanted...More

    1  Thank Linda G
    Response from Guest Experienc... G, Manager at Chelsea Hotel, TorontoResponded 23 December 2015

    Dear Linda G, Thank you very much for taking the time to write a review for us and other TripAdvisor readers! It is wonderful to hear how much you enjoyed your stay and that you found all of the hotel amenities to your liking. Sincerely,...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Heated pool
    • Indoor pool
    • Adult pool
    Details
    • Price range
    • USD 116 - USD 276 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 1590
    • Reservation Options
    • TripAdvisor is proud to partner with DerbySoft Ltd Shanghai HQ Supplier Direct, Hotels.com, Orbitz, Expedia, Booking.com, Travelocity, TripOnline SA, Hotwire, getaroom.com, HotelsforEveryone, Cancelon, HotelQuickly and Evoline ltd so you can book your Chelsea Hotel, Toronto reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Canada >
    • Ontario >
    • Toronto >
    • Downtown
    • Also Known As
    • Delta Chelsea Toronto ,
    • Delta Chelsea Hotel Toronto ,
    • Delta Toronto ,
    • Toronto Delta
    Add Photo Photos
    Traveller (1218)
    Room & Suite (542)
    Dining (105)
    Pool & Beach (51)
    Hotel & Grounds (824)
    Bathroom (91)
    Family and Play Areas (19)
    Business Centre & Event Rooms (8)
    Nearby
    Downtown
    At the heart of Toronto, Downtown is the destination
    for cheap eats and fast fashion. Cut through by hip
    and trendy Yonge Street, the vibe here is young, with
    a strong student influence from the Ryerson University
    Campus. As a result, the Downtown area is always in
    flux: undergoing the construction of new facilities,
    with fresh retail spaces and pop-up cafes. Home to
    Toronto's largest indoor shopping mall, a number of
    ...More
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Apollo1975
    12 December 2017|
    AnswerShow all 4 answers
    Response from jeremy c | Reviewed this property |
    Hi I got the airport train to the city easy cheap and quick and then got an Uber to hotel. There is an underground station 6 minutes walk from hotel also which you have to change to from airport train but I had luggage.
    1
    Vote
    melissahamilton88888
    28 October 2017|
    AnswerShow all 8 answers
    Response from Guestexsp | Property representative |
    Dear Melissa, It depends on the form of payment for the security deposit and the duration of your stay which will determine the exact amount. I encourage you to contact us directly so we can provide more specific... More
    0
    Votes
    Michelle R
    16 October 2017|
    AnswerShow all 8 answers
    Response from Guestexsp | Property representative |
    Dear Michelle, Absolutely! Due to our unique two tower design and with 27 floors, there are many different and spectacular views you can end up with! If a view of the CN Tower is what you prefer, please contact us directly... More
    0
    Votes
    Room Tips
    "26th floor is for club members with a breakfast room, you might want to check it out when booking"
    Read review
    "Something on the lower floors"
    Read review
    "Ask for a higher floor if you would like a quieter floor but be prepared to wait a LONG time for the elevator"
    Read review
    "ask for a quiet room."
    Read review
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