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Grand Hotel Toronto

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#21 of 132 Hotels in Toronto
Certificate of Excellence
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1 room 2 adults 0 children
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Grand Hotel Toronto
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1,768 Reviews from our TripAdvisor Community

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Showing 1,536: English reviews
Manaus, AM
Reviewed yesterday NEWvia mobile

It's amazing! The room has a living room with a sofa-bed, tv, dvd player. There's also a complete kitchen. Then, you get to the room, ours had only one bed, but it was huge. My only complaints are about the safe (it's on the floor) and the key (it's not the regular card key, it's a weird key that never...

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Helpful?
Thank LuizaDe
Reviewed yesterday NEW

The hotel is very clean for me that is one of the most important things. The staff are very helpful and very friendly as well If you need any assistance or help to go anywhere that they are very friendly and very helpful for any assistance you need. The hotel is good for families and couples single people and disabled...

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Thank Michael V
Quispamsis, Canada
Reviewed yesterday NEWvia mobile

Nice hotel in a great location. Minutes from all the action. It's a 20 minute walk from Union Station which is reasonable. Young St is just a block away where you can find lots of action including the Eatons Centre. Easily walk to the ACC to catch a game and do the CN tower. Don't use the metro as everything...

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Thank Jwuzzel
Thunder Bay, Canada
Reviewed 2 days ago NEWvia mobile

No complaints. Hotel is quite nice, clean rooms and good amenities. Rooms are nice, only one nightstand but not a big deal. Has kitchenettes with fridge and microwave. Room service is good. Rooftop hot tubs are great. Breakfast buffet is included and has scrambled eggs, bacon, snasages and home fries. Didn't use the pool but looks amazing. Would stay again.

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Thank TBMark
London, Canada
Reviewed 3 days ago NEW

My wife and I need a one-bedroom suite when we travel. The Junior one bedroom has a separate bedroom, with frosted glass "barn" doors to the living space, which has a sofa bed. This type of door provides neither light- nor soundproofing from the living space. Bathroom is located in the entrance foyer. Good size bar fridge, microwave and utensils...

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Thank Sierra205
Toronto, On
Reviewed 5 days ago NEWvia mobile

Stayed here for the second time with my hubby. We were here last May 2016. Although we were unable to use the rooftop pool on this visit we still enjoyed our stay. This hotel truly lives up to its name as being "GRAND". On this visit, we were able to the complimentary breakfast served. Even though it was a Sunday...

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Helpful?
Thank stilettos
Greg E, Manager at Grand Hotel Toronto, responded to this review

Dear Stilettos, Thank you kindly for choosing the Grand Hotel & Suites Toronto! We are delighted to hear you had a nice stay and were able to enjoy the buffet breakfast. Hopefully on your next visit, you will be able to make it to the rooftop! We look forward to hosting you again! Sincerely, Greg

Essex
Reviewed 1 week ago via mobile

We stayed in this hotel for a week whilst visiting Toronto. The hotel itself was nice and the room was spacious for a family of four. Breakfast was included and although was bored with it by the end of the week there is a good choice on offer. The hotel is not situated in the nicest of areas and that...

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Helpful?
Thank Nelli8
Greg E, Manager at Grand Hotel Toronto, responded to this review

Dear Nelli8, Thank you kindly for your recent stay with us at the Grand Hotel & Suites Toronto. We very much appreciate you taking the time to review your experience with us. Your comments are extremely important to us - we will be sharing your concerns with our Department Managers to see how we can improve our services. We are...

Reviewed 1 week ago

Hi , I checked in on Jan 6th to celebrate my wife's 30th birthday. Had no issues with check-in and had a great room. Until the security guy showed up at night and told me straight up to make sure all the guests are out of the room in 2 minutes else everyone from the room will be "kicked out"....

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Helpful?
Thank Rohin M
Greg E, Manager at Grand Hotel Toronto, responded to this review

Dear Rohin M, Thank you for choosing the Grand Hotel & Suites Toronto. We are very sorry to hear that your experience was disappointing. We sincerely apologize if you feel our staff did not communicate with an outstanding level of customer service. It is incredibly important for us to ensure that all of our guests have the most comfortable stay...

Bristol, United Kingdom
Reviewed 1 week ago

I'm surprised this hotel isn't classed as 5 star. Everything about this hotel was great I can't wait to go back. All the staff were excellent, The customer service was amazing and I even received a personal welcome gift with my name on it. The bed was very comfortable, the free breakfast was very good indeed, they also have a...

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Helpful?
Thank madmanprod2015
Greg E, Manager at Grand Hotel Toronto, responded to this review

Dear madmanprod2015, Thank you kindly for your recent stay at the Grand Hotel & Suites Toronto! We appreciate you taking the time to leave a comment. We are delighted to hear that you enjoyed your stay and that you would like to return soon - we look forward to hosting you again soon! Warm Regards, Greg

Reviewed 1 week ago via mobile

The service was excellent and efficient. We did valet parking, it was quick and affordable comparable to other hotels downtown. The pool was very clean along with the change rooms which were great having a shower with shampoo and a sauna. The rooftop hot tubs were the best part! Even in -11 weather, it was enjoyable. The complimentary buffet breakfast...

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Helpful?
1Thank Monica F
Greg E, Manager at Grand Hotel Toronto, responded to this review

Dear Monica F, Thank you kindly for choosing the Grand Hotel & Suites Toronto! We appreciate you taking the time to leave a review - we very much enjoy reading about our guests experiences. We are glad to hear your positive comments about the amenities and the breakfast! If you would like to return the Grand Hotel, please feel free...

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Staying in Downtown

Neighbourhood Profile
Downtown
At the heart of Toronto, Downtown is the destination for cheap eats and fast fashion. Cut through by hip and trendy Yonge Street, the vibe here is young, with a strong student influence from the Ryerson University Campus. As a result, the Downtown area is always in flux: undergoing the construction of new facilities, with fresh retail spaces and pop-up cafes. Home to Toronto's largest indoor shopping mall, a number of vintage cinemas, and a healthy nightlife centered on the area's Distillery District bar and clubs near the East End, it's both an easygoing daytime spot and a popular party place after sunset. It also features some of Toronto's best outdoor landmarks, including Yonge-Dundas Square and the Nathan Phillips Square: perfect for a concert, a skate, or a relaxing sit-down.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Grand Hotel Toronto

Address: 225 Jarvis Street, Toronto, Ontario M5B 2C1, Canada
Region: Canada > Ontario > Toronto > Downtown
Price Range: $172 - $373 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Hotel Toronto 4*
Number of rooms: 177
Reservation Options:
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Also Known As:
Toronto Grand Hotel
Hotel Style:
#9 Family Hotel in Toronto
#13 Spa Hotel in Toronto
#14 Romantic Hotel in Toronto
#16 Luxury Hotel in Toronto
#20 Business Hotel in Toronto
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hotel Toronto staff and other travellers.
52 questions
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Questions? Get answers from Grand Hotel Toronto staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor, facing south is quiet”
 of 5 bubbles Sierra205, 13 Jan 2017 | Read review
“All the rooms seem good from my experience”
 of 5 bubbles madmanprod2015, 8 Jan 2017 | Read review
“Ask for a south-facing view on a high floor.”
 of 5 bubbles DandD142, 4 Jan 2017 | Read review
“The hotel is generally quiet, but select a room on a higher floor to avoid street noise.”
 of 5 bubbles TiredCanadian, 3 Jan 2017 | Read review
“Get to breakfast before 9 for less wait”
 of 5 bubbles justing267, 2 Jan 2017 | Read review
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