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Novotel Toronto North York

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Novotel Toronto North York
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775 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel Toronto North York
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Showing 664: English reviews
Washington DC, District of Columbia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 3 weeks ago

The rooms benefit from modern design with thoughtful touches like small reading lights built in to the bed headboard (on both sides of the bed). Even with the couch the room feels spacious. Decent gym with large windows and a view of the park across the street. I can attest to the quality of the sound-proofing between rooms because my... More 

Thank DCAdam
Michael S, General Manager at Novotel Toronto North York, responded to this review

Thanks for your feedback, thanks for mentioning the sound proofing, I agree I think it is pretty good, most of the walls are concrete, so pretty solid. I say this simply because of many hotels i have stayed in , there is regularly noise heard for next door. Thanks for sharing, Michael. More 

Level Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 3 weeks ago via mobile

We stayed at this hotel for 6 nights. It is very clean with attentive staff. The location is good if you are visiting north Toronto but it is right by the North York centre subway station from which you can get downtown in about 35 minutes. Very comfortable and clean room. Good wifi. We booked online and early and got... More 

Thank Rab P
Michael S, General Manager at Novotel Toronto North York, responded to this review

Thank you for your very positive review, really pleased you would stay with us again, what better recommendation? Cheers, Michael. More 

Newmarket, Canada
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 weeks ago

Check in was efficient, busy. The room was southern exposure. Clean, and right. Beds were comfortable. We liked the fact the room had an extra chair to sit on. Had a desk. The location of the hotel is great. It allowed us to get to coffee shops in the mall if desired.We not have enough time to explore the hotel.... More 

Thank NJByles
Michael S, General Manager at Novotel Toronto North York, responded to this review

Thanks for your feedback, just wanted to add, we host bedrooms for many weddings, we are ideally located to the north of the city with access to all parts, plus we offer great group rates on the weekends. Thank you, Michael. More 

Level Contributor
11 reviews
7 hotel reviews
Reviewed 4 weeks ago via mobile

Superior check-in with David. Room not quite what I was expecting vis à vis amenities and modernity, but clean, comfortable and spacious enough (gigantic by European standards!). Truly terrible dinner service in dining room. Was it a bad night? Was it because it was Halloween? Was it because I was a single female and they thought that I wouldn't tip/tip... More 

Thank Kristie L
Michael S, General Manager at Novotel Toronto North York, responded to this review

Up and down aren't we? How often do i mention consistency? We have to get it right every time. And so often it is the basics! That is what is more frustrating than anything. We do well today, tomorrow? Just not good enough, I have reminded the team about their role, whatever their job, "make the guest happy", I'm sorry... More 

Avila Beach, California
Level Contributor
85 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 4 weeks ago

Nice hotel with all amenities(fridge, water, coffee, robe, slippers, etc), well designed rooms. Newly refurbished. Good service. Nice indoor pool and sauna. Great restaurant with many different food and liquor choices. Excellent location with all kinds of shopping, entertainment and restaurants walking distance. Taxi's are also always available. Public transportation is below and around the corner.

Thank manyasha2009
Michael S, General Manager at Novotel Toronto North York, responded to this review

Thanks for your comments, location, location, location, need i say more? What a great city we live in, what a great city to visit. Cheers, Michael. More 

Boston, Massachusetts
Level Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 26 October 2016

We stayed at this hotel for 3 days this weekend. It is a nice hotel, clean and comfortable. I would like to especially thank ADAM in the restaurant, he took care of me with great kindness and courtesy and made sure I had something special to eat for my breakfast. When I told him about my Gluten Free diet, he... More 

1 Thank 2222rose
Michael S, General Manager at Novotel Toronto North York, responded to this review

Thank you, great comments, and no surprise, just look back thru the reviews... Adam is regularly mentioned, a Superstar!! Just a great guy, who offers great personality and hospitality every day, to everyone. A very valued Team member. Regards, Michael. More 

Toronto, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 October 2016

Our Annual meeting and buffet luncheon was held in the Gibson Ballroom for 119 people plus a guest speaker. The location close to the subway made it easy for people to attend. The staff was friendly, helpful and assisted in every way to ensure that the event ran effortlessly. The room set up perfect, the buffet was delicious. Compliments to... More 

1 Thank tcvtraveler
Michael S, General Manager at Novotel Toronto North York, responded to this review

Many thanks for your positive feedback a d also for mentioning one of our "behind the scenes" stars, Cathy works exceptionally hard to ensure events run smoothly and successfully. Been here almost 20 years, a great team player. Regards, Michael... and look forward to seeing you again next year. More 

Leeds, United Kingdom
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 18 October 2016 via mobile

Comfy, clean, good night's sleep. Refurbished room with walk in shower. Great staff and the Trio restaurant food is very good quality. Very convenient for the Yonge subway and the GO 34 bus to/from Pearson Airport stops virtually outside on Yonge St.

Thank Aventura53
Michael S, General Manager at Novotel Toronto North York, responded to this review

Positive feedback, thanks for sharing. Should also say what a great service the GO Transport offers to the airport. Fairly new and is becoming very popular. Much better value than taxis or limos. Cheers, Michael. More 

Level Contributor
201 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed 17 October 2016

Easy check in and out, on check in the receptionist was not helpful but otherwise the staff were accommodating. Shower pressure varied depending on the time of day, at times it was down to a trickle. Breakfast in the restaurant was great and well priced. The location is great, right on the subway, no need to go outside, you can... More 

Thank Lee D
Michael S, General Manager at Novotel Toronto North York, responded to this review

Thank you, not sure why water pressure would vary, our re circulating pumps should not let that happen, I'll check and see if we have a problem, thanks for sharing. Disappointed our front desk agent was not very welcoming, needs a little more effort. Regards, Michael. More 

165 photos of this hotel

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Room/Suite (30)
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Management photos: Courtesy of the property manager

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Staying in North York

Neighbourhood Profile
North York
North York is one of Toronto's most culturally diverse neighborhoods. Home to a number of cultural events throughout the year that celebrate the city's varied ethnic communities, it's always worthwhile to see what's going on in the area. Its cross-section of inhabitants include students and long-time residents, giving North York an eclectic feeling of being both local and international. Extremely family-friendly, its rivers, arboretums, and parks cater to outdoor activities, while its historical villages paint Toronto's history in exciting shades. Bumper cars, mini golf, and inexpensive shopping also help cater to the inclusive family feel.
Explore this neighbourhood


  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Trio Restaurant and Bar at Novotel Toronto North York Hotel
Trio Restaurant and Bar at Novotel Toronto North York Hotel
Cuisines: Canadian, Bar, International, Contemporary, Pub
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The Novotel Toronto North York is a 3 star hotel located in uptown Toronto with easy access from major highways. Ideal for a business trip or short break, the hotel features nine meeting rooms for conferences and seminars, an exceptional restaurant andbar, heated indoor pool, fitness facilities and a direct indoor access to subway and shopping mall. ... more   less 

Additional Information about Novotel Toronto North York

Address: 3 Park Home Avenue, Toronto, Ontario M2N 6L3, Canada
Region: Canada > Ontario > Toronto > North York
Price Range: $141 - $230 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Novotel Toronto North York 3*
Number of rooms: 260
Reservation Options:
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Also Known As:
Novotel Toronto North York Hotel North York
Accor North York
Novotel North York
North York Novotel
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Toronto North York staff and other travellers.
12 questions
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Questions? Get answers from Novotel Toronto North York staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors have better views....”
 of 5 bubbles EspanaTraveler, 29 Nov 2016 | Read review
“Request a room with a city view.”
 of 5 bubbles MsTraveller48, 28 Nov 2016 | Read review
“Not able to comment”
 of 5 bubbles NJByles, 2 Nov 2016 | Read review
“If you can afford it, go for the renovated room.”
 of 5 bubbles 2eratics, 4 Oct 2016 | Read review
“VERY Disappointed”
 of 5 bubbles 400eddie, 5 Sep 2016 | Read review
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