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The Westin Prince Toronto

Expedia.comUSD 171*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 171*
USD 172*
USD 171*
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The Westin Prince Toronto
The Westin Prince Toronto
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885 Reviews from our TripAdvisor Community

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Showing 835: English reviews
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London, Canada
Reviewed 2 days ago NEWvia mobile

We stayed over the long weekend. Large parking lot with self parking options, nice and clean rooms but require upgrade. 3 restaurants are on site and multiple options on walking distance. Lobby is modern compare to rooms with lot of guests from conferences or group. Definitely will stay and recommend Westin.

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Helpful?
Thank Joanmac80
Ottawa
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

I recently stayed at the Westin Prince for a nice. We had a dog with us so I called the reservation line to ensure there were no issues. Reservation specialist was terrific and provided us with all the details we needed. At checkin, the front desk staff were very helpful and friendly. We ended up with an upgraded room without...

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Helpful?
1Thank Ballagher
About Hotel's Favourite Review
thewestinprince, Social Media Coordinator at The Westin Prince Toronto, responded to this review

Dear Guest, Thank you for your feedback! We are very happy to hear you have enjoyed your stay and our hotel amenities. I will ensure to redirect your comment regarding the carpet in the guestroom to our Executive team and Housekeeping department. We hope to welcome you back the next time you're in the city. Be Well, Natalie Lee Social...

Reviewed 4 days ago NEWvia mobile

Water was cut off in the rooms for the whole night until 8am without informing guests by e.g. leaving a letter in the room. No bottles of water were provided. The rooms are old and not really clean. Service is ridiculous bad and not Customer orientated especially at the main Restaurant!!! A Young Lady at the Front Desk of the...

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Helpful?
Thank Blu C
thewestinprince, Social Media Coordinator at The Westin Prince Toronto, responded to this review

Dear Guest, Thank you for choosing the Westin Prince, Toronto. On behalf of my team, I do apologize for not meeting your expectations during your stay. I have redirected your feedback to the correspondent department head to further investigate your experience. If you can kindly provide your full name, arrival & departure date, and the room number that you stayed...

Manchester, United Kingdom
Reviewed 1 week ago

I stayed there of official tour for 2 Nights. I really enjoyed it, Beautiful view, Very neat and Tidy Rooms. Above all I been treated as a Celebrity. Thumps up I will be back in First week of December and I will prefer to stay in the same hotel. Keep the Good work up

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Helpful?
Thank Mark T
Toronto, Canada
Reviewed 1 week ago

This so called hotel is awful and has really bad customer service. The front desk is always slow. The front desk manager, Raul is very rude and unprofessional. Very unfriendly. But I must give a good credit to Mr. Paul Lee who was very polite and friendly. I was very pleased with his service. This hotel is very outdated and...

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Helpful?
Thank WondeRox
thewestinprince, Social Media Coordinator at The Westin Prince Toronto, responded to this review

Dear Guest, Thank you for choosing the Westin Prince, Toronto. On behalf of my team, I do apologize for not meeting your expectations during your stay. It would be very helpful if you can provide your first & last name, along with the the arrival & departure date of your stay in order for us to investigate the situation. Please...

Welland, Canada
Reviewed 1 week ago via mobile

Recently stayed here while in Toronto. It is about 20 mins away from downtown. It was a lovely hotel with clean rooms. Would not recommend twin beds for two adults however! Very friendly staff and great looking, one thing that stood out was the lovely shower heads. Nice one!

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Helpful?
Thank Burke B
thewestinprince, Social Media Coordinator at The Westin Prince Toronto, responded to this review

Dear Burke, Thank you for your feedback! We are very happy to hear you have enjoyed your stay and our hotel amenities. We hope to welcome you back the next time you're in the city. Be Well, Natalie Lee

Ottawa, Canada
Reviewed 2 weeks ago

We stayed over the weekend, the hotel lobby is large and beautiful. Rooms are outdated but clean, service from doorman, front desk and cleaning staff were superb. 3 restaurants on site. Definitely will return.

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Helpful?
Thank Jody79h
thewestinprince, Social Media Coordinator at The Westin Prince Toronto, responded to this review

Dear Guest, Thank you for your feedback! We are very happy to hear you have enjoyed your stay and our hotel amenities. We hope to welcome you back the next time you're in the city. Be Well, Natalie Lee Social Media Coordinator

Maastricht, The Netherlands
Reviewed 2 weeks ago via mobile

When I checked in at 22h I'm told that there is no water due to a scheduled maintenance. The hotel did not informed guests with existing reservations (even though they had emails and phone numbers) when they knew about this maintenance and that there would be no water at least 5 days in advance (according to reception). I guess they...

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Helpful?
Thank Maastricht_traveler
thewestinprince, Social Media Coordinator at The Westin Prince Toronto, responded to this review

Dear Guest, Thank you for choosing the Westin Prince, Toronto. On behalf of my team, I do apologize for not meeting your expectations during your stay. I have redirected your feedback to our Front Office Manager and Director of Engineering of your experience. We apologize for not notifying you regarding the scheduled maintenance for our water system. It would be...

Reviewed 2 weeks ago via mobile

I was booked into the Westin Prince for two separate weeks by my employer. The first week I was given a nice king room as requested, but my personal credit card was charged for the room despite it already having been pre-paid by my employer. They blamed it on a system glitch, and took a leisurely week to fix it....

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Helpful?
1Thank MChipper
thewestinprince, Social Media Coordinator at The Westin Prince Toronto, responded to this review

Dear Guest, Thank you for choosing the Westin Prince, Toronto. On behalf of my team, I do apologize for not meeting your expectations during your stay. I have reflected your feedback to our Front Office Manager and Executive Housekeeper to investigate your experience. It would be very helpful if you can provide your First and Last name, arrival & departure...

Reviewed 2 weeks ago via mobile

Very nice hotel and restaurant. The room was massive and very clean. $12 for parking. Close to bars and restaurants. Short drive to subway stations and then 20 minutes into Toronto city centre. Well recommended.

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Helpful?
1Thank Daryl P
thewestinprince, Social Media Coordinator at The Westin Prince Toronto, responded to this review

Dear Daryl, Thank you for your feedback! We are very happy to hear you have enjoyed your stay and our hotel amenities. We hope to welcome you back the next time you're in the city. Be Well, Natalie Lee Social Media Coordinator

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04/06/2017 05/06/2017
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Staying in North York

Neighbourhood Profile
North York
North York is one of Toronto's most culturally diverse neighborhoods. Home to a number of cultural events throughout the year that celebrate the city's varied ethnic communities, it's always worthwhile to see what's going on in the area. Its cross-section of inhabitants include students and long-time residents, giving North York an eclectic feeling of being both local and international. Extremely family-friendly, its rivers, arboretums, and parks cater to outdoor activities, while its historical villages paint Toronto's history in exciting shades. Bumper cars, mini golf, and inexpensive shopping also help cater to the inclusive family feel.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Seasons- Westin Prince Toronto
Seasons- Westin Prince Toronto
Cuisines: American, Canadian, International
Katsura- Westin Prince Toronto
Katsura- Westin Prince Toronto
Cuisines: Japanese, Asian, Sushi
Gilaneh Restaurant
Gilaneh Restaurant
Cuisines: Middle Eastern, Persian
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
The Westin Prince Toronto features 15 acres of inspiring parkland and access to all the city has to offer. Enjoy views of the skyline and parks from our guest rooms. 30,000 square feet of event space. ... more   less 

Additional Information about The Westin Prince Toronto

Address: 900 York Mills Rd, Toronto, Ontario M3B 3H2, Canada
Region: Canada > Ontario > Toronto > North York
Price Range: $180 - $268 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Prince Toronto 4*
Number of rooms: 400
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz, Hotwire, Travelocity, Priceline, Cheap Tickets, Evoline ltd, Cancelon, HotelsforEveryone, TripOnline SA and HotelQuickly so you can book your The Westin Prince Toronto reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Westin Prince Toronto Hotel Toronto
Westin Prince Toronto
Westin North York
North York Westin
Hotel Style:
#33 Luxury Hotel in Toronto
#36 Business Hotel in Toronto
#43 Romantic Hotel in Toronto
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Prince Toronto staff and other travellers.
6 questions
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Toronto, Canada
Ontario, Canada
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Questions? Get answers from The Westin Prince Toronto staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to have a room on Higher floor as you will enjoy the view as well. Which is splendid”
MarkT46, 17 May 2017 | Read review
“Do not waste your money in this hotel”
WondeRox, 16 May 2017 | Read review
“Took the last floors...at least to have a good view.”
AdrianaCucer, 4 May 2017 | Read review
“Depending on which side you are on, higher floors have view of downtown and CN tower”
Ballagher, 23 Apr 2017 | Read review
“For a better view, choose a hotel room located on higher floor (if possible).”
mraquila, 2 Apr 2017 | Read review
5 of 5
Expedia.com
USD 171* /night
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Booking.comUSD 172
TravelocityUSD 171
Hotwire.comUSD 171
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*Disclaimer
Prices are for 1 room, 2 adults
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