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Toronto Marriott Downtown Eaton Centre Hotel

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#29 of 131 Hotels in Toronto
Certificate of Excellence
GreenLeadersPlatinum level
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Toronto Marriott Downtown Eaton Centre Hotel
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1,300 Reviews from our TripAdvisor Community

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Showing 1,193: English reviews
Calgary, Canada
Reviewed yesterday NEW

stayed here for 2 nights for some business errands in toronto. greatly located downtown of toronto, this hotel is good for business and pleasure stay. friendly and polite staffs, and very much willing to help. nice and clean room and bathroom, very well organized. had a pleasant stay here. and the price, was reasonable enough for the service they offer...

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Helpful?
Thank docdarshans
Barrie, Ontario
Reviewed yesterday NEWvia mobile

My wife and I stayed downtown for a company holiday party last weekend. That part's another story. Anyway, we decided to stay at the Marriott while in Toronto. It was a great stay. Reception was friendly and quick. Room service was the same. The room was nice and clean, and the bellhop on duty even helped me look for my...

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Thank francid9
Port Hope, Canada
Reviewed 2 days ago NEWvia mobile

We stayed there for the night for the community living event and it was a very nice hotel. We got there and our rooms were not yet ready. We got a complimentary drink which was nice to compensate the late room. Nice rooms, very clean and usually nice views.

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Thank EricaFerguson
Reviewed 2 days ago NEW

The only thing this hotel has going for it is the location. - Water temperature does not stay consistent, you'll either burn or freeze yourself - The picture does not look anything that is advertised. You can tell this once you get into the elevator. When I was getting off I thought I would be greeted by a kid on...

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Helpful?
Thank Rob L
James C, Front Office Manager at Toronto Marriott Downtown Eaton Centre Hotel, responded to this review

Thank you for staying with us Rob L. I am sorry to learn of the troubles of your stay, it does not sound like a typical stay at our hotel. Please do stay with us again and I guarantee you will have a better stay.

Ottawa, Ontario, Canada
Reviewed 3 days ago NEWvia mobile

The Marriott Eaton Cemtre is my go-to place to stay when I stay in Toronto, both for business and pleasure. It is conveniently located in downtown, close to many theaters, good restaurants, Bloor Street, etc. The service at the hotel is great and the newly-renovated rooms are nice. The pool/hot tub and fitness facilities are basic but functional. Not cheap,...

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Helpful?
Thank Cindy D
Koege, Denmark
Reviewed 3 days ago NEWvia mobile

The staff make this place. Greeted and accommodated with that extra special friendly service - a bottle of water on checkout an unexpected and thoughtful touch. Got a take away coffee as part of my breakfast deal and a muffin again nothing was a problem and all were smiley and looked like they genuinely enjoyed being there. The hotel is...

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Thank VictoriaWH
Winnipeg, Manitoba
Reviewed 4 days ago NEW

From registration desk, to room service, to storing luggage, I always felt like I was the most important person in the room to the staff. It was a genuine behaviour and not merely because they were told to behave as such. Would definitely stay again.

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Helpful?
Thank MariaVin
Hampton
Reviewed 5 days ago NEWvia mobile

I arrived at the hotel tonight December 2, 2016. The check experience was terrible, there was a long wait for elite members and then they had not put me in a suite like I reserved. Finally they got it straight but I am so disappointed with the suite they put me in, it looked nothing like the one bedroom suite...

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1Thank CLB770
James C, Front Office Manager at Toronto Marriott Downtown Eaton Centre Hotel, responded to this review

Thank you for staying with us and being a loyal Marriott Elite Member. I am sorry to hear your stay was not a great one. We will share your feedback with our team.

Edmonton, Canada
Reviewed 1 week ago via mobile

Nice place to stay. Good food in the resteraunt. Great breakfast buffet. We walked from here to the hockey hall of fame as well as to the hockey stadium. Close to St Michael cathedral. Very close to the bus tours. Good pool and Hot tub. Gym was also decent. Overall great place to stay. Will be back. No In room...

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Helpful?
Thank Davy R
James C, Front Office Manager at Toronto Marriott Downtown Eaton Centre Hotel, responded to this review

Thank you for staying with us. You are correct that we no longer offer pay movies in the rooms. However we do offer the use of Netflix if you have an account. If you do not have an account there are also another movie service you can access on your TV via the internet TV option. We hope to see...

St. Petersburg, Florida
Reviewed 2 weeks ago

Great amenities and excellent accommodations for downtown Toronto. This is a full-service upscale hotel in the heart of downtown. You can expect excellent treatment as a guest from check-in to check-out. Even complimentary concierge breakfast or a custom coffee or latte. We wanted to get a cab during heavy traffic and the bell captain went out to the street in...

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Helpful?
Thank rbrown9681
James C, Front Office Manager at Toronto Marriott Downtown Eaton Centre Hotel, responded to this review

Thank you for staying with us rbrown9681

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Staying in Downtown

Neighbourhood Profile
Downtown
At the heart of Toronto, Downtown is the destination for cheap eats and fast fashion. Cut through by hip and trendy Yonge Street, the vibe here is young, with a strong student influence from the Ryerson University Campus. As a result, the Downtown area is always in flux: undergoing the construction of new facilities, with fresh retail spaces and pop-up cafes. Home to Toronto's largest indoor shopping mall, a number of vintage cinemas, and a healthy nightlife centered on the area's Distillery District bar and clubs near the East End, it's both an easygoing daytime spot and a popular party place after sunset. It also features some of Toronto's best outdoor landmarks, including Yonge-Dundas Square and the Nathan Phillips Square: perfect for a concert, a skate, or a relaxing sit-down.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to Toronto Marriott Downtown Eaton Centre hotel. An upscale downtown Toronto hotel and guest suites offers hi tech business meeting rooms for the business traveler, with free Wi-Fi in public areas and an array of family vacation packages. ... more   less 

Additional Information about Toronto Marriott Downtown Eaton Centre Hotel

Address: 525 Bay St, Toronto, Ontario M5G 2L2, Canada
Region: Canada > Ontario > Toronto > Downtown
Price Range: $190 - $479 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Toronto Marriott Downtown Eaton Centre Hotel 4*
Number of rooms: 461
Reservation Options:
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Also Known As:
Marriott Toronto
Toronto Marriott
Hotel Style:
#2 Green Hotel in Toronto
#21 Luxury Hotel in Toronto
#24 Family Hotel in Toronto
#31 Business Hotel in Toronto
#32 Romantic Hotel in Toronto
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Questions & Answers

Here's what travellers have asked, with answers from Toronto Marriott Downtown Eaton Centre Hotel staff and other travellers.
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Questions? Get answers from Toronto Marriott Downtown Eaton Centre Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book above 7 and up, everything below is outdated and not that great”
 of 5 bubbles 268robl, 5 Dec 2016 | Read review
“rooms all refurbished and quiet had view of front of hotel seemed fine”
 of 5 bubbles cantravellor2014, 16 Nov 2016 | Read review
“Upper floors get great views of Toronto skyline”
 of 5 bubbles davidcI8552HD, 15 Nov 2016 | Read review
“Make sure you get queen size bedding if you are a family sharing the toom”
 of 5 bubbles debbief799, 6 Nov 2016 | Read review
“Upper floor was great.”
 of 5 bubbles Tony053, 4 Nov 2016 | Read review
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