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Marriott Downtown at CF Toronto Eaton Centre

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525 Bay Street, Toronto, Ontario M5G 2L2 Canada
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
USD 278
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Traveller (471)
Room & Suite (253)
Dining (25)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 13/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Marriott Downtown at CF Toronto Eaton Centre
Updated 13/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#32 of 141 hotels in Toronto
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Platinum level
Welcome to Marriott Downtown at CF Toronto Eaton Centre. Our upscale downtown Toronto, Canada hotel offers spacious guest suites and hi-tech meeting rooms for the business traveller. With free Wi-Fi in our public areas and an array of family vacation packages available, plus more services and amenities to make your stay an enjoyable one, we are a top choice among all Toronto hotels. Travellers looking for Toronto Downtown hotels will find that our hotel in Toronto's city centre is ideal. We sit near famous attractions in the downtown area, such as CN Tower, Eaton Centre, and the Hockey Hall of Fame. We offer stylish and feature-rich accommodations, including thoughtfully designed guest rooms with modern amenities. Whether you are staying in Toronto to work or play, you will find that our Toronto hotel provides everything you need for a pleasant and productive experience.
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Property amenities
Paid private parking on-site
Free internet
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bicycle rental
Bowling offsite
Pets Allowed ( Dog / Pet Friendly )
Car park
Wifi
Paid wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Kids' meals
Snack bar
Wine / champagne
Tennis court offsite
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Salon
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Bathrobes
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Dining area
Interconnected rooms available
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand films
Radio
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Family
Languages Spoken
English, French

Location

Full view
100Great for walkers
Grade: 100 out of 100
323Restaurantswithin 0.5 km
42Attractionswithin 0.5 km
1862Reviews38Q+A100Room tips
Traveller rating
  • 763
  • 773
  • 223
  • 61
  • 42
Time of year
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Popular mentions
Ibrahim67 wrote a review 7 Jan
17 contributions20 helpful votes
As a frequent guest of Marriott, I expected professional services. However, it was run as a 3 star motel. Although paid in advance for my entire stay, they kept charging my credit card on daily basis until I protested. The heater in the room can barely function in an average temperature of-7C. By the 4th night, the bathroom was out of hot water. There were no bathrobes or slippers in the room. Toiletries are not sufficiently supplied. This hotel has ruined the image l used to have about Marriott.
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Date of stay: January 2022Trip type: Travelled on business
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Response from Heather Guay, Other at Marriott Downtown at CF Toronto Eaton Centre
Responded 1 week ago
Dear Ibrahuim67, Thank you for the opportunity earlier this week to discuss your comments and experience with a property leader. While your experience was certainly not typical we truly valued the opportunity to clarify your concerns and provide recovery.
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Warren L wrote a review Dec 2021
Ottawa, Canada276 contributions168 helpful votes
Ok hotel. Clean but unexceptional. Hotel is by the Eaton Centre though you have to go outside to access it. Didn’t use hotel restaurant but there lots of Asian restaurants nearby. Room had coffee maker but I had to ask for caffeinated coffee.
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Date of stay: November 2021Trip type: Travelled solo
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Response from Heather Guay, Other at Marriott Downtown at CF Toronto Eaton Centre
Responded 2 weeks ago
Dear WarrenL677, Thank you for choosing us for your recent hotel experience in Toronto.
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CaliLover05 wrote a review Nov 2021
Scotland20 contributions16 helpful votes
Just home from a really lovely stay at this hotel. Fantastic location, lots of bars, restaurants and shopping right on your doorstep. Found the hotel to be spotlessly clean and every member of staff I encountered to be warm and welcoming. Big thanks to Christian on reception for sorting an issue with my return airport pick up when Bay Street was closed to traffic - his help was much appreciated. Would 100% recommend staying here and will definitely return.
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Date of stay: November 2021Trip type: Travelled with family
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Response from Heather Guay, Other at Marriott Downtown at CF Toronto Eaton Centre
Responded 5 weeks ago
Dear CaliLover05, Thank you very much for your kind review and recommendation. It was our pleasure to have you as our guest. I have shared your thoughtful message with our team and Christian also. We look forward to welcoming you back when you are next visiting our city!
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Trotamundos1997 wrote a review Nov 2021
7 contributions6 helpful votes
Great 5 night stay here! Great location next to the Eaton Centre and a quick walk to Union Station and ScotiaBank Arena. Right next to the TORONTO sign. Room was great, food in the bistro was excellent and staff were friendly and helpful. We really liked staying here.
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Date of stay: November 2021
Rooms
Cleanliness
Service
Room Tip: Quiet and great location
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Response from Heather Guay, Other at Marriott Downtown at CF Toronto Eaton Centre
Responded 3 weeks ago
Dear Trotamundos1997, We were so pleased that you chose us for your Toronto holiday. Thank you for your kind review. We hope to welcome you back when your travels bring you back to our city.
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globefamily wrote a review Nov 2021
Toronto, Canada167 contributions138 helpful votes
The customer service from check in to check out is top notch. The staff work hard to make your stay safe and comfortable. Covid 19 protocols are in effect and we felt safe. You have to show vaccination status for the pool and fitness centre for example. The pool is shallow at 1.2 m and perfect for kids! There is also a restaurant in the hotel and the Eaton Centre is right beside the hotel, which is great to get your shopping on! The Dundas subway line is also a few steps away. The general manager Jonathan Holiwell is an incredible human being who takes care of guests. It was our child's birthday and the gesture of sending cake to our room for the occasion added a special touch of joy to our already happy stay. Conor at the front desk is also very kind and patient. Thank you Jonathan and team for all of your effort in keeping your guests safe, comfortable, and happy! You will NOT be disappointed staying here. Enjoy!
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Date of stay: November 2021
1 Helpful vote
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Response from Heather Guay, Other at Marriott Downtown at CF Toronto Eaton Centre
Responded 25 Nov 2021
Dear globefamily, Thank you so much for very kind review of your recent stay with us. It was our pleasure to have you and your family with us recently. Thank you for choosing us for your special occasion. I will be thrilled to share your feedback with our teams and with both Jon and Conor in particular. We look forward to welcoming you back again soon!
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PRICE RANGE
USD 154 - USD 326 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
marriott toronto, toronto marriott
LOCATION
CanadaOntarioTorontoDowntown / Bay Street Corridor / Old Toronto
NUMBER OF ROOMS
461
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Frequently Asked Questions about Marriott Downtown at CF Toronto Eaton Centre
Which popular attractions are close to Marriott Downtown at CF Toronto Eaton Centre?
Nearby attractions include The Elgin & Winter Garden Theatre Centre (0.3 km), Ed Mirvish Theatre (0.2 km), and CF Toronto Eaton Centre (0.2 km).
What are some of the property amenities at Marriott Downtown at CF Toronto Eaton Centre?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a fitness centre.
Which room amenities are available at Marriott Downtown at CF Toronto Eaton Centre?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Marriott Downtown at CF Toronto Eaton Centre?
Guests can enjoy an on-site restaurant, breakfast, and free instant coffee during their stay.
Is parking available at Marriott Downtown at CF Toronto Eaton Centre?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to Marriott Downtown at CF Toronto Eaton Centre?
Conveniently located restaurants include Richmond Station, Adega, and Sansotei Ramen.
Are there opportunities to exercise at Marriott Downtown at CF Toronto Eaton Centre?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Marriott Downtown at CF Toronto Eaton Centre?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Marriott Downtown at CF Toronto Eaton Centre?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Marriott Downtown at CF Toronto Eaton Centre offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.