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The Westin Harbour Castle

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#37 of 132 Hotels in Toronto
Certificate of Excellence
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1 room 2 adults 0 children
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The Westin Harbour Castle
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3,776 Reviews from our TripAdvisor Community

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Showing 3,501: English reviews
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Ontario
Reviewed yesterday NEW

We were in town for a hockey game and my husband has been wanting to try this hotel for years. Pros: Excellent location. Staff are all friendly, professional, and accommodating. Room was newly decorated, spotless, quiet, and we had a lovely lake view. (North tower, 18th floor). They matched a deal we found on hotels.com and gave us a late...

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Thank Acton
North Gower, Canada
Reviewed yesterday NEW

Everything was very nice about hotel, staff was very helpful. Not the cheapest option available, but with the corporate rate I had with Isagenix, it was bearable. The only caveat I had was that there was no mini fridge in the room, so no real place to store some perishables I had . Irritating, but managed to make do with...

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Thank Alan H
Montreal, Canada
Reviewed yesterday NEW

Westin hotels are in general nicely run with pleasant staffs..not so much at this location. I am an elite member and I was given a room directly in front of the elevator and I mean in front. The room wasn't vaccuumed and the fridge was full of the past guest's unwanted food and drinks. I had to ask for soap...

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Thank TravelersChoiceGirl
London, Canada
Reviewed 2 days ago NEWvia mobile

We love the westin and when we come to Toronto, which we do quite often, and look on hotwire.ca, we cross our fingers we will get this hotel. However this will be the last time we stay here. The weekend is a pre paid couples retreat for my husband and I. We thought about parking and taking the go transit...

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Thank Kendra L
Ottawa, Canada
Reviewed 2 days ago NEW

I have stayed at this hotel often over the past 10 years. It does not seem to change , nor does the Management take into consideration reviews. Pros: Overall the hotel is clean and well looked after. So are the rooms. I have stayed in both towers. Both are nice. This was the first time we stayed in the North...

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Thank BKCUBA
Elizabeth City
Reviewed 2 days ago NEW

Waited for 5 minutes for any staff to come and check in me and 2 other guest. Had to call hotel while there waiting to get staff to come out and check us in. Chaise in room was dirty. It looked like someone had just had sex on it while doing a line of cocaine. As a Platinum member, I...

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1Thank Michael G
Edmonton, Canada
Reviewed 4 days ago NEW

There was a hockey game on the same evening that we booked our stay. While the game was not the reason we stayed, we understood the huge volume of people to serve that night. The busy night not withstanding, your staff did an excellent job of attending to our needs and wishes. We decided on room service; the food was...

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Thank Jim M
Reviewed 4 days ago NEW

Terrific room with an amazing lake view. Very clean and spacious. The room service was a great deal and unlike most hotels they actually had good hours for it. All the staff was tremendous ~ the best staff I have ever experienced at any hotel anywhere ~ and I stay at a ton of hotels. The only downside was that...

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Thank kimmmmmmy
Reviewed 4 days ago NEW

We travelled to Toronto to represent the British contingent of the family at a funeral. We were upgraded to a lakeside view which was absolutely superb. Brilliant location - well worth mastering the TTC for visiting the city - got all the way to the zoo for $2.10. Have to say that we could not have received better service from...

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Thank Liz K
Kemptville, Canada
Reviewed 4 days ago NEW

I arrived On Monday night after having forgotten my phone at home in Ottawa. I needed to contact my wife but of course I don't know her cell number because it is in my phone. To make a long story short, Elizabeth at the reception desk went out of her way to assist me with my situation. Thank you for...

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Thank Wayne P

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Staying in Downtown West

Neighbourhood Profile
Downtown West
Downtown West is home to Toronto's gorgeous Inner Harbor, and is a must-visit for lovers of art and the outdoors. The area's rich cultural heritage is celebrated by a number of monuments and museums, giving the neighborhood a mature feel. As a premier destination for modern art, people here stroll through the cool contemporary pieces at the Power Plant, enjoy the outdoor installations along Queen's Quay and Canoe Landing, and picnic among the zany designs of the Toronto Music Garden. The waterfront itself is often suffused with bikers and joggers, and the harbor is always packed with classic ships with masts raised. The vintage boats and ferries to the Toronto Islands make for a charming contrast against Downtown West's backdrop of skyscrapers, condos, and food trucks serving up hot, fresh fare to locals on the go. The area has a peaceful energy, and is popular with tourists and Torontonians alike.
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to The Westin Harbour Castle, Toronto. Our downtown Toronto hotel is located on the vibrant waterfront of Lake Ontario, where you can enjoy Toronto's seasonal events. ... more   less 

Additional Information about The Westin Harbour Castle

Address: 1 Harbour Square, Toronto, Ontario M5J 1A6, Canada
Region: Canada > Ontario > Toronto > Downtown West , Harbourfront
Price Range: $185 - $508 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Harbour Castle 4*
Number of rooms: 977
Reservation Options:
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Also Known As:
Westin Harbour Castle Hotel Toronto
Westin Hotel Toronto
Westin Toronto
Westin Harbor Castle Hotel Toronto
Toronto Westin
Westin Harbour Castle Toronto
Hotel Style:
#16 Spa Hotel in Toronto
#26 Luxury Hotel in Toronto
#27 Family Hotel in Toronto
#28 Romantic Hotel in Toronto
#40 Business Hotel in Toronto
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Harbour Castle staff and other travellers.
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Questions? Get answers from The Westin Harbour Castle staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“See above re room fridge. Also didn't seem to matter I had opted for the 'green' option when I checked in, still got the room made up and towels changed. ”
 of 5 bubbles alanhI2061AM, 26 Feb 2017 | Read review
“Ask for North Tower, balcony on a nice day.”
 of 5 bubbles BKCUBA, 25 Feb 2017 | Read review
“Maybe, softer bathroom tissue....?”
 of 5 bubbles , 23 Feb 2017 | Read review
“Ask for a lakeside view. Don't dine in Toula!”
 of 5 bubbles 420lizk, 23 Feb 2017 | Read review
“Ask for an upgrade to a lake view!”
 of 5 bubbles ackerblade, 21 Feb 2017 | Read review
5 of 5