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Novotel Toronto Centre

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Traveller (385)
Room & Suite (161)
Dining (20)
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Overview
  • Excellent23%
  • Very good48%
  • Average20%
  • Poor6%
  • Terrible3%
Travellers talk about
“lawrence market”(155 reviews)
“union station”(177 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Rooms
1 Jul.2 Jul.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,310)
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Traveller rating
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All reviewslawrence marketold spaghetti factoryunion stationgreat locationcafe nicolecn towersony centrehockey hall of famedistillery districtwalking distanceair canada centreparking garagedirectly across the streetbars and restaurantsbreakfast buffetroom keyyonge street
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761 - 765 of 1,752 reviews
Reviewed 27 February 2015

Decided to try this hotel on my visit to Toronto. Got there by train and bitter cold so appreciated it was an easy walk from the train station. Very nice lobby with seats by a couple of fake fireplaces. Room was nicely laid out with...More

2  Thank James3150
Response from GM-Janak, General Manager at Novotel Toronto CentreResponded 28 February 2015

We thoroughly appreciate your thoughtful review, James. I'm so glad that you appreciated our central location, especially in such inclement weather. I will forward your comments regarding our wi-fi to our team so that we can improve for the future. Thank you.

Reviewed 25 February 2015 via mobile

This hotel is conveniently located and reasonably priced. Unfortunately, maintenance does not seem to be much of a priority. We found that the toilet in our room would not flush. After three calls to housekeeping, we gave up trying. The bathtub did not drain -...More

2  Thank Photoguy4
Response from GMNovoteltc, General Manager at Novotel Toronto CentreResponded 28 February 2015

Dear photoguy4, I am disappointed to hear that we had some unfortunate issues with the maintenance of your room. this is not what we strive for, our goal is your satisfaction. Please accept my sincere apologies. Please contact me at 416-3678900 and would be happy...More

Reviewed 23 February 2015

Hotel is centrally located. We were able to easily walk to local attractions like the CN Tower, Hockey Hall of Fame and the Air Canada Center. The room was clean and comfortable. The free wifi was a plus. The shower did have moments where you...More

2  Thank Mel S
Response from GM-Janak, General Manager at Novotel Toronto CentreResponded 27 February 2015

We greatly appreciate your feedback, Mel. While it's great that you enjoyed so many of our accommodations, I am sorry about your misgivings with the noise level. We will use your comments to see how we can improve in the future. Thank you.

Reviewed 23 February 2015

Me and 6 friends stayed here for one night. Night out and Raptors Game. The hotel check-in was quick and easy. We had booked two rooms and they gave us adjoining ones which worked out great. Rooms were clean and beds comfy. Shower was the...More

1  Thank NateHall
Response from GM-Janak, General Manager at Novotel Toronto CentreResponded 24 February 2015

Thank you so much for your review. I'm glad that you and your party enjoyed your stay with us.

Reviewed 22 February 2015

We picked this hotel due to location, reviews and cost. Perhaps another Saturday in the dead of winter would have been different. However we had tickets to a show on Valentines. A time for lovers? Or in our experience a time for obnoxious, ignorant you...More

Thank chimochimo
Response from GM-Janak, General Manager at Novotel Toronto CentreResponded 24 February 2015

Thank you very much for your honest review. While I am very sorry that you experienced some noise issues during your stay with us, I am so proud that our staff was able to resolve any problems you might've had and I'm glad you enjoyed...More

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About
Awards & Recognition
GreenLeaders Gold level
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
USD 191 - USD 478 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Toronto
#24 Family Hotel in Toronto
#42 Romantic Hotel in Toronto
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 191 - USD 478 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Toronto
#24 Family Hotel in Toronto
#42 Romantic Hotel in Toronto
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (385)
Room & Suite (161)
Dining (20)
Pool & Beach (4)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Nearby
Downtown
At the heart of Toronto, Downtown is the destination
for cheap eats and fast fashion. Cut through by hip
and trendy Yonge Street, the vibe here is young, with
a strong student influence from the Ryerson University
Campus. As a result, the Downtown area is always in
flux: undergoing the construction of new facilities,
with fresh retail spaces and pop-up cafes. Home to
Toronto's largest indoor shopping mall, a number of
...More
Questions & Answers
Ask a question
Alyssa K
29 May 2018|
AnswerShow all 3 answers
Response from Marina R | Property representative |
Parking is $37.00 for 24 hours with in and out privileges. Sincerely, Marina
0
Votes
Renee T
20 May 2018|
AnswerShow all 3 answers
Response from NovotelMgr | Property representative |
We only have renovations on the 2nd and 6th floor at this moment. 2nd floor rooms will be done by middle of June (the entire floor is closed for renovations) and the 6th will be completed next week. So really as of this... More
1
Vote
Renee T
15 May 2018|
AnswerShow all 3 answers
Response from Cass8-4U | Reviewed this property |
Yes, It was supposed to be done. Staff is very accommodating because of the delay!
0
Votes
Room Tips
"Best view is south"
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"Wait until they finish remodeling"
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"Had a room on the north side, 7th floor. Was quiet, with a view of the pubs across the street."
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"9th Floor is complete of all renovations"
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