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Novotel Toronto Centre

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Traveller (385)
Room & Suite (161)
Dining (20)
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Overview
  • Excellent23%
  • Very good48%
  • Average20%
  • Poor6%
  • Terrible3%
Travellers talk about
“lawrence market”(155 reviews)
“union station”(177 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Reviews (2,309)
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1,751 results
Traveller rating
420
758
373
124
76
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420
758
373
124
76
Show reviews that mention
All reviewslawrence marketold spaghetti factoryunion stationgreat locationcafe nicolecn towersony centrehockey hall of famedistillery districtwalking distanceair canada centreparking garagedirectly across the streetbars and restaurantsbreakfast buffetroom keyyonge street
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1 - 5 of 1,751 reviews
Reviewed 3 days ago

Novotel is well-known among my friends, especially for excellent breakfasts and very friendly staff. A couple weeks ago, one of our friends stayed at Novotel, and we had a meeting over breakfast - the fruit was fresh, coffee very good, the variety of foods was...More

Thank Anna B
Reviewed 5 days ago via mobile

First impression - nice hotel. Staff on reception very sour faced and not at all welcoming. Not a smile, or a “have a nice day” or “can I help you with anything else”. Three times I went to reception during my stay and saw someone...More

Thank Picklebun
Response from Marina R, Front Office Manager at Novotel Toronto CentreResponded 3 days ago

Dear Guest, Thank you very much for taking the time to share your comments regarding your stay at the Novotel Toronto Centre. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve...More

Reviewed 6 days ago via mobile

Having braved heavy traffic and extensive road works, we eventually arrived at the impressive Novotel Toronto Centre. Our check in and room allocation was lengthy, due in part to major renovations that are being carried out. We learned the pool was closed, which was a...More

Thank pdunks5
Response from Marina R, Front Office Manager at Novotel Toronto CentreResponded 3 days ago

Dear Guest, Thank you very much for taking the time to share your comments regarding your stay at the Novotel Toronto Centre. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve...More

Reviewed 6 days ago

Stayed here once before and was pleasantly surprised by the reno. Rooms clean and very modern. Bathrooms all new. Breakfast off the lobby was excellent and the servers very attentive. Good location close to Union StationMore

Thank ronburgundy1232015
Response from Marina R, Front Office Manager at Novotel Toronto CentreResponded 3 days ago

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. They will be as excited as I am to hear the compliments...More

Reviewed 1 week ago

Location of hotel is very good. Room was good and was cleaned regularly and well. However was rudely welcomed by staff member, who was insistent I didn’t have breakfast booked (I did and other members of staff later confirmed) and was unwilling to engage in...More

Review collected in partnership with Accorhotels.com
Thank QwertyJB
Response from Marina R, Front Office Manager at Novotel Toronto CentreResponded 1 week ago

Dear Guest, Thank you very much for taking the time to share your comments regarding your stay at the Novotel Toronto Centre. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve...More

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About
Awards & Recognition
GreenLeaders Gold level
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
USD 192 - USD 479 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Toronto
#24 Family Hotel in Toronto
#42 Romantic Hotel in Toronto
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 192 - USD 479 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Toronto
#24 Family Hotel in Toronto
#42 Romantic Hotel in Toronto
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (385)
Room & Suite (161)
Dining (20)
Pool & Beach (4)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Nearby
Downtown
At the heart of Toronto, Downtown is the destination
for cheap eats and fast fashion. Cut through by hip
and trendy Yonge Street, the vibe here is young, with
a strong student influence from the Ryerson University
Campus. As a result, the Downtown area is always in
flux: undergoing the construction of new facilities,
with fresh retail spaces and pop-up cafes. Home to
Toronto's largest indoor shopping mall, a number of
...More
Questions & Answers
Ask a question
Alyssa K
29 May 2018|
AnswerShow all 3 answers
Response from Marina R | Property representative |
Parking is $37.00 for 24 hours with in and out privileges. Sincerely, Marina
0
Votes
Renee T
20 May 2018|
AnswerShow all 3 answers
Response from NovotelMgr | Property representative |
We only have renovations on the 2nd and 6th floor at this moment. 2nd floor rooms will be done by middle of June (the entire floor is closed for renovations) and the 6th will be completed next week. So really as of this... More
1
Vote
Renee T
15 May 2018|
AnswerShow all 3 answers
Response from Cass8-4U | Reviewed this property |
Yes, It was supposed to be done. Staff is very accommodating because of the delay!
0
Votes
Room Tips
"Best view is south"
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"Wait until they finish remodeling"
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"Had a room on the north side, 7th floor. Was quiet, with a view of the pubs across the street."
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"9th Floor is complete of all renovations"
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