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Crowne Plaza Toronto Airport

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Crowne Plaza Toronto Airport
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922 Reviews from our TripAdvisor Community

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Showing 849: English reviews
Edinburgh
Reviewed yesterday NEWvia mobile

The check in service was awful and would put me off using Crowne Plaza again. It took ages, the staff were impolite and didn't speak to you - a very unfriendly and cold service. The rooms and breakfast were fine though.

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Helpful?
Thank BigBirdEdinburgh
St. Albert, Canada
Reviewed 5 days ago NEW

This hotel is starting to show some wear and tear. The ceiling in the bathroom was peeling, the carpet in the hall had some lumps and the elevators had worn surfaces. We booked on Hotwire and it was a good reminder to never use that service again. We stayed in a larger room in NYC. We booked for three people...

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Thank catharmstrong
Brantford, Canada
Reviewed 5 days ago NEW

Stayed once in January and once in February, both times it was very good. We always went to pool,hottub,and sauna. They were clean and lots of towels. The rooms were modern and spacious. We had a Wagjag voucher and the check in and checkout was a breeze. All staff we seen or spoke to were very friendly. We did not...

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Helpful?
Thank Glenn S
Edmonton, Canada
Reviewed 1 week ago

The hotel has a number of amenities, not ones which I used. It is quite likely that conferences are held here. You will probably be here because Air Canada overbooked your flight and you are forced to be in the hotel to catch a flight next morning. The hotel does excel in accommodating such passengers. The shuttle service is incredible....

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Helpful?
Thank NikoliGogol
New Glasgow, Canada
Reviewed 1 week ago

It's been at least 7 years since we last stayed at this property, so we thought we'd give it a try again during our annual work trip this year. It's location is perfect for the places we need to visit while in Mississauga for 4 days plus it's in walking distance to some great restaurants for the evenings! Those are...

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Thank Suzanne M
Reviewed 1 week ago via mobile

Our flight was delayed and we missed our connection so the airline put us up here. There was a small shuttle bus that came to pick us up, along with 100 others! We then all tried to check in and found one person at the front desk. He managed to get us checked in and the rest of our party...

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Helpful?
Thank MacapaAB
St. Marys, Canada
Reviewed 1 week ago

Stayed overnight before an early morning flight. The room was small but well equipped and the bed was comfortable. There is noise from the planes but I think you would find that at any hotel near the airport. We didn't eat at the restaurant since we had to leave for the airport before it was open. The man at the...

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Thank margaritamama
Greece, NY
Reviewed 1 week ago via mobile

We stayed here on either end of flights from Pearson. Both nights we had clean and comfortable rooms and stayed on the Club floor, which was nice and quiet. We have stayed here in the past and intend to again in the future.

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Helpful?
Thank DLAD
Wheeling, Illinois
Reviewed 1 week ago

We stayed at the Crown for one night after needing to move out from a nearby hotel due to lack of heat and customer service. Definitely a place to stay any season. The rooms was clean and updated. Food at the restaurant was fresh, and the staff was very professional and courteous. We knew we were at the right place...

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Thank Shahbaz S
Whitby, Canada
Reviewed 1 week ago via mobile

The hotel is relatively clean, and close to the airport. The high volume of travellers through Pearson International Airport have taken their toll. The hotel has a worn and Tired look, full of weary travellers looking to spend as little time as possible in the hotel on their way to somewhere nicer. The rooms are ok, but my main negative...

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Helpful?
Thank 888Mike813

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Staying in Etobicoke

Neighbourhood Profile
Etobicoke
Etobicoke is a relaxed area along the Humber River. It's saturated with green spaces and conservatories, making it a premier destination for outdoor sports, hiking, and nature walks. Its abundance of parkland and lakes makes it a typical spot for fishing, picnicking, and camping out, especially in warmer months. The peaceful area is also enjoyed by families, who appreciate its boardwalks and sports facilities. Locals enjoy the variety of golfing and country club opportunities, which also provide lessons for golfers of any skill level.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Positioned only 2 km from Pearson International Airport and 25 minutes' drive from Toronto city centre, this hotel offers a complimentary 24-hour airport shuttle and an on-site restaurant. Crowne Plaza Toronto Airport features an indoor pool with a relaxing hot tub and sauna. Guests can take advantage of the 24-hour fitness centre, then work in the on-site business centre. The guestrooms at the Toronto Airport Crowne Plaza offers convenient amenities such as flat-screen TVs and free wireless internet access. Additional amenities, such as a work desk with ergonomic chair and cable TV, ensure a comfortable and productive stay. La Brasserie Restaurant at the Toronto Crowne Plaza serves international cuisine for breakfast, lunch and dinner. After dinner, guests can relax with a drink at the hotel's Rendezvous Bar. Toronto Congress Centre is 2 minutes' drive away and Toronto International Centre is 10 minutes' drive away. ... more   less 

Additional Information about Crowne Plaza Toronto Airport

Address: 33 Carlson Court, Toronto, Ontario M9W 6H5, Canada
Region: Canada > Ontario > Toronto > Etobicoke
Price Range: $111 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Toronto Airport 3.5*
Number of rooms: 489
Reservation Options:
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Also Known As:
Crowne Plaza Toronto Airport Hotel Toronto
Park Plaza Toronto Airport
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Toronto Airport staff and other travellers.
14 questions
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Questions? Get answers from Crowne Plaza Toronto Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms away from the elevators and ice machine are quieter - they are also further away from the housekeeping room”
 of 5 bubbles catharmstrong, 14 Feb 2017 | Read review
“Crown's Jewel. Near airport, restaurants, highway. Great location and service.”
 of 5 bubbles shahbazs2014, 7 Feb 2017 | Read review
“Best tip - chose another hotel”
 of 5 bubbles millie2007, 1 Feb 2017 | Read review
“Please stay on the lower levels as the elevators are slow”
 of 5 bubbles B8577PSwilliamk, 29 Jan 2017 | Read review
“Find another hotel, this is on a flight path.”
 of 5 bubbles menhe, 10 Jan 2017 | Read review
5 of 5