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BEST WESTERN Roehampton Hotel & Suites

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BEST WESTERN Roehampton Hotel & Suites
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508 Reviews from our TripAdvisor Community

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Showing 481: English reviews
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Reviewed 3 days ago NEW

The check-in was very disappointing....extremely rude staff. We were told to either valet park or walk a few minutes and pay there, but be out before 6 am or get charged again. One elevator was broken and we waited 10 minutes for an elevator. The hallway smelled of vomit to the point that my son held his breath. Once we...

Review collected in partnership with Best Western
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Helpful?
Thank W8970ZNlaurad
Supun_Wickramasinghe, General Manager at BEST WESTERN Roehampton Hotel & Suites, responded to this review

Dear Guest, Thank you very much for your feedback. We regret to learn that you had an unpleasant experience with our guest service agent upon check-in. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement...

HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago via mobile

This hotel was under construction, but staff was very helpful about everything. Small parking lot while they're renovating, but they have a valet to help. The room we got on the third floor was surprisingly nice, with a little sitting room, large closet, and a nice squishy queen bed. Continental breakfast was very good - hash browns, eggs, French toast,...

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Helpful?
Thank Allison U
About Hotel's Favourite Review
Ottawa, Ontario, Canada
Reviewed 4 days ago NEW

Excellent staff, service, and accommodation, in an area of Toronto convenient to many downtown attractions and public transit. Have stayed at this hotel exclusively during personal trips to Toronto over the past 8-10 years. Recommend this hotel often to friends and associates.

Review collected in partnership with Best Western
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Thank John B
London, Canada
Reviewed 1 week ago NEW

Tiles looked like they were going to fall of the wall in the shower. Rooms need updating. The lobby is nice ,clean. Valet parking, staff was nice and friendly. Good location close to shopping and food.

Review collected in partnership with Best Western
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Helpful?
Thank ponp199
Kingston, Canada
Reviewed 1 week ago

For what I paid, the experience was a pleasant one. The dining room staff are particularly professional and service oriented. The bed was comfortable, the Internet worked well, and the breakfast was very good.

Review collected in partnership with Best Western
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Thank G6363QMkimt
Grande Prairie, Canada
Reviewed 1 week ago

Our stay at the Roehampton was very enjoyable. We had arrived early in the morning and our king room was provided to us before noon. The continental breakfast was excellent. My only complaint is that during our long weekend stay one of the two elevators had broken down and was not repaired because apparently the maintenance company does not work...

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Thank Cathy430
Cambridge, Canada
Reviewed 2 weeks ago via mobile

Location was perfect ,staff are very friendly and helpful, room is clean and large ,well appointed ,wi fi works well. Free breakfast is a huge bonus. Stayed twice in the last 2 weeks and would stay here again.

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Helpful?
Thank snowbird46
North Bay, Canada
Reviewed 3 weeks ago

See title. The service there is great, hotel is a bit old and run down but not unclean. The people there are great, very good at what they do. Breakfast is better than average. Location is better than you think because the Subway station is either a quick walk away or you can catch the bus to it, which gets...

Review collected in partnership with Best Western
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Thank jpV1970UP
Kemptville, Canada
Reviewed 3 weeks ago

Hotel Staff are excellent and look after you. Becareful the front desk staff does not assume hotel stays will go on a credit card. Every temporary "hold" dollar will limit the use of your credit card.

Review collected in partnership with Best Western
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Thank Garry S
Ottawa, Canada
Reviewed 3 weeks ago

Location, service and room great. Not fussy on valet parking, but this is a personal thing. Having said this the gentlemen doing valley were awesome and very accommodating. Rooms clean, and staff was very friendly .

Review collected in partnership with Best Western
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Helpful?
Thank 444carmelan

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Staying in North End

Neighbourhood Profile
North End
The North End is a nucleus of specialty food restaurants and shops, especially around its Mount Pleasant Village area. Frequented by antiquers for its numerous collectable shops, furniture spots, and oddity stores, the North End is a maverick of the quaint and quality. Vintage toy stores, accessory shops, and cinemas welcome perusers to step back in time, while the wide pedestrian squares and the large medical and business community inject it with a dose of modernity. With numerous cafes and Toronto's greatest number of independent booksellers, it isn't uncommon to see folks in this area at their leisure, reading outdoors and in eateries, and taking life a bit more slowly – even if it's only during their lunch break.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Breakfast included
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Best Western Roehampton Hotel & Suites is 109 guestroom boutique style property located in midtown Yonge/ Eglinton area with restaurants, shops, theatres, endless entertainment.Complimentary wireless Internet, fitness room, business centre, outdoor rooftop pool. Valet Parking only - extra charges apply. Restaurant open for breakfast only. ... more   less 

Additional Information about BEST WESTERN Roehampton Hotel & Suites

Address: 808 Mount Pleasant Road, Toronto, Ontario M4P 2L2, Canada
Region: Canada > Ontario > Toronto > North End
Price Range: $154 - $226 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Roehampton Hotel & Suites 2.5*
Number of rooms: 109
Reservation Options:
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Also Known As:
Best Western Roehampton Hotel Toronto
Best Western Roehampton Hotel And Suites
Best Western Toronto
Toronto Best Western
Hotel Style:
#45 Business Hotel in Toronto
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Roehampton Hotel & Suites staff and other travellers.
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Questions? Get answers from BEST WESTERN Roehampton Hotel & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid the smoking rooms when you book it. The hotel is quite busy so reservations are a must.”
402franke, 8 Mar 2017 | Read review
“the higher floors will give you a better view”
beleafer27, 4 Jan 2017 | Read review
“Ask for a north-facing room to reduce street noise.”
happy21c, 31 Dec 2016 | Read review
“Parking is an extra $18.00 - ask for a room facing Mount Pleasant as the parking lot side is noisy in the morning”
Watlog, 26 Dec 2016 | Read review
“Check out the climate control system and pick a less noisy room as some "radiators" are very loud and sound like a small freight train.”
MurrayC_11, 19 Dec 2016 | Read review
5 of 5