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Holiday Inn Toronto International Airport

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Holiday Inn Toronto International Airport
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646 Reviews from our TripAdvisor Community

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Showing 613: English reviews
Sault Ste. Marie, Canada
Reviewed 3 days ago NEW

I have been visiting this location as a handy connection to the Toronto International Airport. Lots of changes, new renovated rooms and a great new coffee breakfast place right at the front door. Easy shuttle to the airport every 15 minutes. Rooms were clean and airy with hardwood floors. One of the best Keg restaurants is right across the street...

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Helpful?
Thank Northern_Vacationer8
Samad S, Guest Services Supervisor at Holiday Inn Toronto International Airport, responded to this review

Dear Northern_Vacationer8, Thank you for your feedback and recent stay with us. We are delighted that as a regular guest you have been able to enjoy some of the brand new renovated rooms that we have on offer as well as additional amenities like the coffee bar. We do hope you continue to visit us and look forward to your...

Asia
Reviewed 1 week ago

I needed a room to sleep for 10 hour layover and decided to try the Holiday Inn as it looks close to terminal 1 which was where i needed to be the next day. I was lucky to find the hotel free shuttle right there when I exited the terminal. The shuttle loop around every 30min and it only took...

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Helpful?
Thank EELSM
Samad S, Guest Services Supervisor at Holiday Inn Toronto International Airport, responded to this review

Dear EELSM, Thank you for your feedback on your recent stay with us. We are glad that you enjoyed your stay for the most part. We do apologize for the low floor and poor view but based on availability the upgraded Feature room type offered to you was the best option available. In addition we also apologize that no one...

ontario
Reviewed 2 weeks ago via mobile

We stayed here for 1 night and the standard of services was exemplary. This newly renovated property is a testament to the Holiday Inn's strive for excellence. We will certainly use this property again.

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Helpful?
Thank GRF1956
Howie N, Manager at Holiday Inn Toronto International Airport, responded to this review

Dear GRF1956, Thank you for your feedback regarding your recent stay at Holiday Inn Toronto International Airport. We are very happy to know that you enjoyed our newly renovated property. We are looking forward to welcoming you back in the future. Warm regards, Howie Ngo Guest Services Supervisor

Gillette, Wyoming
Reviewed 3 weeks ago

Dirty bath towel hanging on the door in the bathroom is not what I would expect from a holiday Inn. We were put up first 1 night due to missed connections. Waited nearly an hour for the shuttle to pick us up at the airport which is interesting since the leave everyb1/2 hours. Hotel is close, clean and staff very...

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Helpful?
Thank Padookahead
Samad S, Guest Services Supervisor at Holiday Inn Toronto International Airport, responded to this review

Dear Padookahead, Thank you for your recent feedback on your stay with us. Firstly I would like to apologize for the variety of different concerns brought to light in your review. Especially with the shuttle and the cleanliness of the bath rooms, it seems that we dropped the ball in that regard and for that we are sorry. The hotel...

Lerwick, United Kingdom
Reviewed 3 weeks ago via mobile

Stayed overnight to make an early flight the next morning Some construction made getting around the parking lot tricky, but no big deal. Business office wasn't 'connected' yet as renovations were just being finished. Courteous and helpful staff and comfortable night sleep.

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Helpful?
Thank WomanFromAway1
Howie N, Manager at Holiday Inn Toronto International Airport, responded to this review

Dear WomanFromAway1, Thank you for your feedback regarding your recent stay at Holiday Inn Toronto International Airport. We are very happy to know that you enjoyed your stay with us. On the same note, we would like to apologize for the confusion with the parking lot construction. Our parking lot will be under construction for the next couple months; however,...

London, Canada
Reviewed 3 weeks ago

Great customer service! Only thing I didn't care for are the renovated rooms now have wood laminate flooring. It makes it less coz and less sound- proof. Otherwise, was there for conference and lunch was fantastic! Pool is closed, though.

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Helpful?
Thank amevans316
Howie N, Front Office Manager at Holiday Inn Toronto International Airport, responded to this review

Dear amevans316, Thank you for your feedback regarding your recent stay at Holiday Inn Toronto International Airport. We are very happy to know that our staff provided good service and you enjoyed your time at the conference. On the same note, we are sorry to know that you were not able to use the pool due to renovation. The pool...

Vernon Hills, Illinois
Reviewed 4 weeks ago via mobile

My Friday evening flight was cancelled and the next available departure was the following morning. In a bad mood, I booked a room at the property and used the convenient, free shuttle from the airport. The person at the front desk could tell the day went sideways on me and, kindly, put me in a room on a high floor...

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Helpful?
2Thank djcollie03
Samad S, Guest Services Supervisor at Holiday Inn Toronto International Airport, responded to this review

Dear Tripadvisor member, Thank you for your feedback on your recent stay with us. We are delighted that your experience at our property changed your frustrating day into a manageable one. Our hotel is well known for its attention to detail on guest service and I'm glad you experienced that first hand. We also thank you for your kind words...

Nova Scotia
Reviewed 4 weeks ago via mobile

This hotel is newly renovated. It has a restaurant and bar. We arrived after 1am. Due to a run way issue making us stay over in Toronto. The staff are very friendly. And the service was great. The maid service starts a little early for someone who wants to sleep in a little after arriving late. And the hotel is...

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Helpful?
Thank morine00
Howie N, Front Office Manager at Holiday Inn Toronto International Airport, responded to this review

Dear Morine00, Thank you for your feedback regarding your recent stay with us. We are very happy to know that you enjoyed our newly renovated room. On the same note, we would like to apologize for the inconvenience you experienced. We are looking forward to have you back with us in the future. Kind regards, Howie Ngo Guest Services Supervisor

Winnipeg
Reviewed 2 November 2016

layover hotel (airline let me down again). Got to the room late in the day but the restaurant was still open (23:00) and i was impressed. restaurant was way too expensive for what you get. I suggest you order out if you can. the room was obviously recently renovated and i was suprised to not see carpet in the room....

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Helpful?
Thank James L
Howie N, Front Office Manager at Holiday Inn Toronto International Airport, responded to this review

Dear James L, Thank you for your feedback regarding your recent stay with us. We are sorry that you did not like the new laminate floor and the smoke smell from the heating unit. We will look into this problem and ensure all the units work properly and does not smell. We would love to have you back to our...

Canterbury, United Kingdom
Reviewed 31 October 2016

I needed a quick place to catch a few hours of sleep before an early morning flight. The hotel was close (just be sure to choose the right Holiday Inn! There are two on Dixon Road). Check-in was fast, the shuttle to the airport was reliable, and although there happened to be some kind of conference happening and the corridor...

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Helpful?
Thank E N
Howie N, Front Office Manager at Holiday Inn Toronto International Airport, responded to this review

Dear E N, Thank you for your feedback regarding your recent stay at Holiday Inn Toronto International Airport. We are happy to know that you had a good sleep with us. On the same note, we would like to apologize for the inconvenience you experienced regarding noise on the hallway so late at night. We will ensure to not have...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our Airport Hotel in Toronto Offers Value & Service. The Holiday Inn Toronto Airport welcomes you to our newly renovated airport hotel at Toronto International Airport (YYZ). You'll love our hotel's convenient airport shuttle, quiet, convenient location and heated bathroom floors.Guests appreciate our hotel's close proximity to the Toronto Congress Centre and International Centre, the major host for area events. Our meeting facilities are the best among Toronto airport hotels. Our 21,000 sq. ft. of conference space is now renovated and offering 20 meeting rooms with award-winning catering ready to host any event. Leisure guests love our hotel's location near Pearson Airport. Nearby attractions like Woodbine Entertainment Centre, and shopping at Sherway Gardens offer family fun. Easy access to Hwy 401,427,407 and 410 puts Toronto's world-class attractions just minutes away.Guests will enjoy dining in our newly renovated Bistro YYZ. Enjoy a wide variety of beer and wine. Workout in a 24-hour Fitness Centre or refresh yourself in large, heated indoor pool. For your next stay in Toronto, our airport hotel's associates wait to welcome you. ... more   less 

Additional Information about Holiday Inn Toronto International Airport

Address: 970 Dixon Rd, Toronto, Ontario M9W 1J9, Canada
Region: Canada > Ontario > Toronto
Price Range: $105 - $184 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Toronto International Airport 3.5*
Number of rooms: 451
Reservation Options:
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Also Known As:
Holiday Inn Toronto International Airport Hotel Toronto
Toronto Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Toronto International Airport staff and other travellers.
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Questions? Get answers from Holiday Inn Toronto International Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Away from the elevator banks are quieter”
 of 5 bubbles Northern_Vacationer8, 4 Dec 2016 | Read review
“away fro the street”
 of 5 bubbles EELSM, 29 Nov 2016 | Read review
“The room was good, blinds kept out light & cleaning staff were quiet, polite. gracious). Great spot for pre and post flight overnight.”
 of 5 bubbles NiagaraNat, 26 Oct 2016 | Read review
“Ask for an airport view room to see the planes take off and land.”
 of 5 bubbles DanDan-TR, 22 Sep 2016 | Read review
“Don't bother”
 of 5 bubbles 57christyc, 12 Sep 2016 | Read review
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