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Thompson Toronto - A Thompson Hotel

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#18 of 132 Hotels in Toronto
Certificate of Excellence
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Thompson Toronto - A Thompson Hotel
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1,192 Reviews from our TripAdvisor Community

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Showing 1,159: English reviews
Toronto, Canada
Reviewed today NEW

Fantastic service and luxurious accommodations. A bit pricey, but the value was in line with the ammenities and service level. The location is great for accessing west end night life, restaurants, or just checking out the city.

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Helpful?
Thank steverK1832DT
Toronto, Canada
Reviewed 2 days ago NEWvia mobile

Three of my clients and myself stayed overnight and I was more than impressed with this Hotel. The hotel itself and the rooms are posh, modern and very accommodating. The staff were amazing and I even got a personalized hand written message delivered to the room. We reserved bottle service at the Wildflower - which is the bar/club within the...

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Helpful?
Thank Jose H
Melida H, Front Office Manager at Thompson Toronto - A Thompson Hotel, responded to this review

Dear Jose H, Thank you for sharing your feedback with us! We are so proud to become your choice hotel and will ensure to work hard to keep such an amazing title. We can't wait to welcome you back soon! Warmest Regards, Melida mhimbaxter@thompsonhotels.com

Toronto, Ontario
Reviewed 3 days ago NEW

Comfortable, Contemporary, Stylish, Friendly, Luxurious! .... Tip: ask for a room on the opposite side of the Wildflower (if you're are on a lower level room). You may hear the music. Otherwise, I'm sure anyone would love their stay in Toronto.

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Thank amandaa162017
Melida H, Front Office Manager at Thompson Toronto - A Thompson Hotel, responded to this review

Dear amandaa162017, Thank you for sharing your feedback with us! We are so happy to see you enjoyed your time with us! Great room tip for our future guests as we are always trying to ensure our guests have the perfect room. Warmest Regards, Melida mhimbaxter@thompsonhotels.com

Toronto
Reviewed 5 days ago NEW

The suite I booked looked nothing like the room I was given. It was very dark and the layout was nothing like it was in the picture. I had no time to complain or change my room as we had to get ready for an event but addressed it the next morning upon leaving. The picture on the website and...

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Helpful?
Thank Iamthecherrybomb
Melida H, Front Office Manager at Thompson Toronto - A Thompson Hotel, responded to this review

Dear Iamthecherrybomb, Thank you for sharing your feedback regarding your recent stay! We offer our sincerest apologies as your guestroom did not match what you were expecting. We would have loved to show you our different room categories but I understand you did not have the time to do so. Thank you for letting us know so we may be...

Beverly Hills, Michigan
Reviewed 5 days ago NEW

Stay at the Thompson; great meal options - wonderful diner for breakfast - excellent coffee - and spotless room. The staff was very accommodating - we'd had a snowstorm - and we rigged up a plastic garbage bag to protect my briefcase in the snow - nothing fell short of my expectations.

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Thank holly_hudson_hatt
Melida H, Front Office Manager at Thompson Toronto - A Thompson Hotel, responded to this review

Dear holly_hudson_hatt, Thank you for sharing your feedback with us! We are so glad you were able to enjoy our famously reviewed breakfast and even more thrilled our team members were able to provide the service we pride ourselves upon. The good news is our winter season is almost over so hopefully we may be able to welcome you back...

Montreal, Canada
Reviewed 6 days ago NEW

Had an excellent stay during recent business meeting. Food was amazing! Hotel staff were friendly and courteous. My room was clean and comfortable. Good gym facilities...some towels for gym patrons would've been a nice touch. Overall a great experience.

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Thank E1085ELcarolineb
Melida H, Front Office Manager at Thompson Toronto - A Thompson Hotel, responded to this review

Dear E1085ELcarolineb, Thank you for taking a moment to share your recent experience at the Thompson Toronto! We couldn't be happier to read you enjoyed the business trip and we all look forward to welcoming you back soon! Warmest Regards, Melida

Toronto
Reviewed 1 week ago

Beautiful hotel with good eating locations on site as well as several bars an night club. Was upgraded to a suite but found it a little small. Service from all the staff was excellent. Very expensive.

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Helpful?
Thank IainToronto
Melida H, Front Office Manager at Thompson Toronto - A Thompson Hotel, responded to this review

Dear IainToronto, Thank you for sharing your feedback with us! You kind words regarding the hotel and our service is very appreciated. Be sure to connect directly on your next stay so we may ensure you have the space you require in the guestroom. Warmest Regards, Melida mhimbaxter@thompsonhotels.com

Grand Traverse County, Michigan
Reviewed 1 week ago

My company gave gift to me. I saw the gift box was delivered to my room at entry. But a few days later, I want to use the gift, I cannot find it. I reported to front desk, no response to me before my leaving.

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Thank frankwK7990EJ
Melida H, Front Office Manager at Thompson Toronto - A Thompson Hotel, responded to this review

Dear frankwK7990EJ, Thank you for taking a moment to share you feedback with us. We are very sorry for the issue experienced during your stay. We never wish for a guest to leave not feeling like our number one priority. We have tried to reach out on a few occasions and I offer my contact below if you wish to...

Kingston, Ontario, Canada
Reviewed 1 week ago via mobile

I'm giving this 5 stars because we got a great deal for this hotel. This place is a little off the beaten track if you are thinking of the traditional downtown Toronto area. At Bathurst and Wellington you are a cab or Uber away from the theatre and entertainment district. However the Thompson is situated in a very nice developing...

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Helpful?
Thank Tom H
Melida H, Front Office Manager at Thompson Toronto - A Thompson Hotel, responded to this review

Dear Tom H, Thank you for taking a moment to share your wonderful feedback with us! We are so happy you were able to take in the great neighborhood of King West. We are so close to some of the city's best lounges, restaurants and bars. We look forward to welcoming you back again soon! Warmest Regards, Melida

Toronto, Canada
Reviewed 1 week ago

I must rave that every time I stay at The Thompson I am always taken care of and feel at home. From the King suites, special delivery of bubbly, Prompt in room service I am leaving the city stress free and feeling like I left a second home.

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Thank Amy D
Melida H, Front Office Manager at Thompson Toronto - A Thompson Hotel, responded to this review

Dear Amy D, Thank you for taking a moment to share you recent stay with us! We are so honoured each time a guest chooses to stay at the Thompson while in Toronto and brings a great smiles to our faces to see you feel right at home. We look forward to welcoming you back soon! Warmest Regards, Melida mhimbaxter@thompsonhotels.com

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Staying in Downtown West

Neighbourhood Profile
Downtown West
Downtown West is home to Toronto's gorgeous Inner Harbor, and is a must-visit for lovers of art and the outdoors. The area's rich cultural heritage is celebrated by a number of monuments and museums, giving the neighborhood a mature feel. As a premier destination for modern art, people here stroll through the cool contemporary pieces at the Power Plant, enjoy the outdoor installations along Queen's Quay and Canoe Landing, and picnic among the zany designs of the Toronto Music Garden. The waterfront itself is often suffused with bikers and joggers, and the harbor is always packed with classic ships with masts raised. The vintage boats and ferries to the Toronto Islands make for a charming contrast against Downtown West's backdrop of skyscrapers, condos, and food trucks serving up hot, fresh fare to locals on the go. The area has a peaceful energy, and is popular with tourists and Torontonians alike.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Minibar
  • Air Conditioning
Internet
  • Paid Wifi
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Laundry Service
  • Concierge
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Thompson Toronto, Thompson's first international addition, opened the summer of 2010 in the diverse and artistically driven King West Village, a neighborhood adjacent to the city's financial and entertainment districts. Designed by Studio Gaia, 102 ultra-sleek guestrooms feature dark hardwood flooring, contrasting accents in lush orange and cool white, and floor to ceiling windows with sweeping views of Toronto's cityscape. The hotel's three dining facilities cater to all tastes: offering comfort food at The Thompson Diner, a modern incarnation of the quintessential 24-hour American diner, and traditional Japanese at Wabora Sushi.Other hotel amenities include a state of the art screening room, an exclusive nightclub, 1812, and Toronto's first and only rooftop pool bar and lounge. ... more   less 

Additional Information about Thompson Toronto - A Thompson Hotel

Address: 550 Wellington Street West, Toronto, Ontario M5V 2V4, Canada
Region: Canada > Ontario > Toronto > Downtown West
Price Range: $281 - $530 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Thompson Toronto - A Thompson Hotel 4.5*
Number of rooms: 102
Reservation Options:
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Hotel Style:
#11 Spa Hotel in Toronto
#14 Luxury Hotel in Toronto
#22 Business Hotel in Toronto
#25 Romantic Hotel in Toronto
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Questions & Answers

Here's what travellers have asked, with answers from Thompson Toronto - A Thompson Hotel staff and other travellers.
12 questions
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Questions? Get answers from Thompson Toronto - A Thompson Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not sure what this means ”
 of 5 bubbles J3956OIcatherinep, 12 Jan 2017 | Read review
“The room was great, clean and fresh. Maybe a lounger of some sort to hang out on vs. the bed? Otherwise, great.”
 of 5 bubbles JenniferV248, 20 Dec 2016 | Read review
“The downstairs diner is fantastic!”
 of 5 bubbles angoodhue, 8 Dec 2016 | Read review
“Some views of T.O. are nicer with certain rooms; ask for this at time of booking, if important to you.”
 of 5 bubbles ryanmW1070VN, 2 Dec 2016 | Read review
“Stay in yorkville”
 of 5 bubbles JamesS865, 29 Nov 2016 | Read review
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