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Comfort Inn

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165 Reviews from our TripAdvisor Community

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Showing 161: English reviews
Fort Frances, Canada
Reviewed 16 March 2016

Stayed here on the way to the airport. Clean room, comfortable bed, wifi, continental breakfast available. The price for the location (proximity to airport) cannot be beat. Good hotel for business travellers.

Thank TerriD282
cn307, General Manager at Comfort Inn, responded to this review

Dear Terry, Thank you for sharing your comments with the TripAdvisor community! We certainly do appreciate you letting everyone know of your satisfaction with our hotel. I am pleased to know you were pleased with everything we offer, and hope we will have the opportunity to welcome you back again soon. Best regards, Sherri Locke, CHA

Reviewed 4 March 2016 via mobile

When entering the room of this Comfort Inn I noticed a dirty fork in the doorway to the washroom, crumbs of food on the welcome book in my room. Other than that the room was alright, breakfast was average, besides the cleanliness of the room, I would still recommend this hotel over the the motels/hotels nearby.

Thank Matt B
cn307, General Manager at Comfort Inn, responded to this review

Thank you for your comments regarding your recent visit with us. I have addressed the housekeeping issues with our guestroom attendants. Please be assured this is not indicative of our usual high standards of guest service and satisfaction. It is from the comments of our guests that we are able to identify any shortcomings and take the necessary steps to...

Thunder Bay, Canada
Reviewed 25 February 2016

Thought the room was very comfortable and clean. Staff was polite also. Breakfast staff was nice and helpful. Close to lots of other amenities, no place to really go have a drink after 11 though, except the bowling alley next door.

Thank Jackeebe
cn307, General Manager at Comfort Inn, responded to this review

Thank you for your kind comments about your recent visit to the Comfort Inn, Thunder Bay. It is always a pleasure to share these comments with the team here. Our city has a number of dining and entertainment options - even after 11pm! The Guest Service Representatives are always available and happy to help with some alternate options. We hope...

Reviewed 19 February 2016 via mobile

Provides good hospitality to its guests, very friendly atmosphere. Rooms are well maintained and very clean. The breakfast staff make it a delightful start to the morning with a friendly greetings when you walk in and provide you what is available that day

Thank David O
cn307, General Manager at Comfort Inn, responded to this review

David, thank you for sharing your kind review with us and the Tripadvisor community. We strive for excellence in our guest services and are pleased that you enjoyed your visit with us. It is a pleasure to share your comments with the team here at the Comfort Inn, and we look forward to welcoming you back again soon! Sherri Locke,...

Sioux Lookout
Reviewed 3 February 2016

This motel was not far from the TransCanada highway and Thunder bay airport and close to many local restaurants.The don't have a shuttle service to the airport or a elevator to the second floor. All the staff were very friendly and helpful and the breakfast room had a good selection of food as well as a hot breakfast of bacon...

Thank Bill B
Dryden, Canada
Reviewed 29 January 2016 via mobile

We booked to stay here because we had a family member in hospital and had already spent 3 nights at a hotel right by the hospital which was more money. Initially the room appeared to be cheaper but by the time we ended up paying the extra money for a third person the room was no deal. Besides the sofa...

Thank C H
cn307, General Manager at Comfort Inn, responded to this review

Thank you for your comments following your recent visit with us. It is disappointing to know that we failed to provide our usual high standard of guest services to any of our guests, and I do apologize for any inconvenience you experienced as a result. I have shared your comments with our team here at the Comfort Inn to ensure...

Ottawa, Canada
Reviewed 11 January 2016

Our room was very clean. You can tell they have done renovations recently. The breakfast was included and very good. This is the second time I go to this Hotel. I would go again. Stores and restaurants were close.

Thank Sylvie C
cn307, Manager at Comfort Inn, responded to this review

Thank you for your comments regarding your stay at the Thunder Bay Comfort Inn. We are happy you enjoyed your stay and look forward to seeing you again soon. Sherry Smith AGM

Reviewed 5 December 2015 via mobile

The staff here is warm and welcoming, makes you feel right at home. My company has been staying here for years through work. The hotel under went major renovations not too long ago. The breakfast is good. My favorite feature is the Barbeque. I use it every time I'm there.

Thank Peter H
cn307, General Manager at Comfort Inn, responded to this review

Thank you for your kind comments Peter! The team here at the Comfort Inn work very hard to ensure the satisfaction of our guests, and I'm pleased to know that you have enjoyed your many visits with us! We look forward to welcoming you again soon! Sherri Locke, GM

Reviewed 2 December 2015

I was driving across Canada with a group for work, all of our stays were at Comfort Inns, from BC to ON. This Thunder Bay location was by far the best. The room was clean and well appointed for the brand, hot breakfast, etc . But the service here REALLY deserves special mention: - I had a bowl of soup...

Thank Greg M
cn307, General Manager at Comfort Inn, responded to this review

Greg - thank you for the kind words following your recent stay with us! We work very hard to ensure our guests' satisfaction and it is always a pleasure to know that we have succeeded in doing so. I am sharing your comments with all of our team, here at the Comfort Inn, Thunder Bay. I am so pleased that...

Stayner, Canada
Reviewed 15 November 2015 via mobile

Just had a quick stop there while crossing Canada . The rooms were clean and service was good but you see that this place is popular with workers and is more of a motel. Still not bad for Thunder Bay! But if you are looking for a fancier place this is not it.

Thank kinkajouzaboo

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Comfort Inn Thunder Bay is a 100% Smoke-Free hotel with newly renovated front desk, lobby area with fireplace and business centre. All guestrooms feature new carpet, drapes, bedding, bathroom vanity and floor tile. Additional room features include a 32 inch flat screen tv, fridge, microwave, ergonomic chair and free Wi-Fi. Relax in our spacious new breakfast room and enjoy a free full hot breakfast featuring eggs, bacon or sausage, waffles and more. Located 5 minutes driving distance from the Thunder Bay Intl Airport (YQT) and in close proximity to Arthur Street Marketplace, Regional Health Sciences Center and Lakehead University. We are pet-friendly and offer ground floor rooms with patio. ... more   less 

Additional Information about Comfort Inn

Address: 660 W. Arthur St., Thunder Bay, Ontario P7E 5R8, Canada
Region: Canada > Ontario > Thunder Bay
Price Range: $98 - $162 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Comfort Hotel Thunder Bay
Comfort Inn Thunder Bay, Ontario
Thunder Bay Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn staff and other travellers.
3 questions
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Hamilton, Ontario, Canada
8 months ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bottom floor if you smoke so you can go out on the balcony”
 of 5 bubbles kristinah334, 25 Jan 2017 | Read review
“rooms on first floor, allow for easy loading and unloading of the car :)”
 of 5 bubbles A9527PCpatriciae, 6 Dec 2016 | Read review
“Ground floor is good for access directly outside from your room.”
 of 5 bubbles Tedstates, 24 Nov 2016 | Read review
“stairs only to top floor, be prepared to climb with your suitcase if on second floor.”
 of 5 bubbles , 11 Nov 2016 | Read review
“Choose another hotel.”
 of 5 bubbles larryd475, 21 Sep 2016 | Read review
5 of 5