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BEST WESTERN PLUS Norwester Hotel & Conference Centre

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687 Reviews from our TripAdvisor Community

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Showing 679: English reviews
Winnipeg, Canada
Reviewed yesterday NEW

The hotel was quite nice. Reception was fast and friendly. The room was clean. The lighting was not as good as I would have hoped. Restaurant food is wonderful. It must be noted that there is no elevator - and even the first floor room access requires a guest to navigate 3 steps downstairs. Second floor rooms require a full...

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Helpful?
Thank Hannah U
Thunder Bay, Canada
Reviewed 6 days ago NEW

Excellent place to stay, Very accommodating staff. Great exercise facility and pool area. Restaurant also very accommodating. Received upgrade to a suite. Had a little trouble with the television reception and this was fixed promptly.

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Helpful?
Thank Brian H
Management response:

Good Morning Brian Thank you for choosing to stay with our Best Western Plus hotel for your stay in Thunder Bay and for taking the time to recognize our staff for their customer care on Trip Advisor. I am delighted that we could accommodate your regular routine in our pool and fitness area. We hope to serve you for future...

Toronto, Canada
Reviewed 1 week ago

My Mom, Dad and I visited the Best Western NorWester for a 5-day mini-holiday in Thunder Bay this week. We were incredibly lucky to have chosen this hotel because we had an absolutely PERFECT experience there. The property is lovely, nestled among the pines and the snow with a view of the local mountains, and with a beautiful ambiance in...

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Helpful?
Thank Nancy R
Management response:

WOW What a Christmas Present to us receiving such wonderful accolades from yourself and your mom and dad. I have printed your letter and posted it in all of the departments for our staff to read. It is important that their superior customer care is recognized by our guests and appreciated. Meeting and exceeding your expectations is what we try...

Kenora, Ontario
Reviewed 1 week ago

Beautiful and convenient Staff are helpful and kind atmosphere is very inviting Decore is nice food was good a little expensive however and not much choices on the menu room service was very good nice location

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Helpful?
Thank jtromanuk
Management response:

Good Morning Thank you for your wonderful comments and for staying at our award winning property. Your business is important to us. I will certainly pass on your thoughtful comments to the staff so they know that you our guest notice their caring attitude. Although the room service menu is not the full restaurant menu the server should have informed...

Kenora, Ontario
Reviewed 1 week ago

Extremely clean rooms. Very small bathrooms. Very comfortable beds. Lovely staff at the desk and restaurant. Cleaning staff were wonderful ladies. We had a great time but I wish the hottub was not out of service. Great hotel! Will stay there again when in Thunderbay.

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Helpful?
Thank A M K
Management response:

Good Morning Wow thank you for your wonderful comments about our hotel and especially about the staff who try and deliver on superior customer care every guest every time. May I suggest one of the room choices with larger bathrooms for your next visit with us. 136 236 147 247 or any of the rooms on the far ends which...

Milton, Canada
Reviewed 1 week ago

It is an older building but the room was clean with comfy bed and pillows. The food and service in the restaurant for both dinner and breakfast was fantastic. Rooms on the ground floor have outside access so you can park outside of your room.

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Helpful?
Thank 1039brenda
Management response:

Good Morning Brenda Thank you for choosing to stay with us. Your comfort is important to us and I am delighted that you found our property so clean and comfortable. Thank you also for commenting on our fantastic food and service in the restaurant. We hope to be able to serve you in the future. Happy Holidays Roberta Sawchyn CHA...

Mississauga
Reviewed 2 weeks ago

one of the best Best Western I had ever stayed. Feel like on vacation. I like the view from restaurant. It is facing the mountain, in addition to golf type grass on the front ground. The breakfast is excellent, and is included in the room rate. parking is not a problem as there are lots of parking space.

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Helpful?
Thank Andy C
Management response:

WOW Andy thank you for rating our Best Western property as one of the best you have ever stayed at. I am delighted that you enjoyed our beautiful mountain setting. Your comfort and satisfaction is important to us. I will pass on your comments about your excellent breakfast to the kitchen and restaurant staff. Thank you for choosing our Best...

Victoria Capital Regional District, Canada
Reviewed 2 weeks ago

A great atmosphere location with great natured, hard working staff. They serve alcohol directly to the pool area to go the extra mile. One serious downside is that it is very far from the downtown core. (Approx. 35 mins). Most of the other amenities in the surrounding area are still about a 15 minute drive. If you're looking for a...

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Helpful?
Thank Brendan M
Management response:

Good Day Brendan I am delighted , that although our property is not located in the city core, that your experience at our hotel was a positive one. We try to deliver on the little extras to make your stay comfortable and convenient as possible. We thank you for choosing to stay with us and will be delighted to serve...

London, Canada
Reviewed 3 weeks ago

This is a semiannual trip we take through Thunder Bay and is our second stay at the hotel. We like it because it hosts a free EV charger, restaurant that is reasonably priced with good food, and has clean quiet and comfortable rooms with friendly staff.

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Helpful?
Thank Carsten P
Management response:

Good Day Carsten Its great to hear that a customer has use of our EV charger. Thank you for your comments on the cleanliness of our property and our great food. More importantly that our staff are so friendly. Delivering on superior customer care is what we try and achieve with every guest every time. I will be sure to...

New Westminster
Reviewed 3 weeks ago

This hotel really surprised me! The staff went out of there way for you and made you feel at home from the moment you got there. The hotel is a little way out of town but there is a free shuttle to and from the airport. The beds were so comfortable and the shower was heavenly. All in all, a...

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Helpful?
Thank 644reneea
Management response:

Its always delightful to be pleasantly surprised. Thank you for your business and your kind comments about our staff going above and beyond. Its those personal touches that make an ordinary day just a little better. I will share your comments with our staff. Glad you loved the shower! I hope we have the opportunity to serve you again. Sincerely...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Airport Transportation
Official Description (provided by the hotel)
Discover this newly renovated Thunder Bay, Ontario hotel offering full-service accommodations near Fort William Historical Park, Loch Lommond ski resort, Thunder Bay Tournament Centre, and Kamview Nordic Ski Centre. Whether traveling for business or for pleasure, the BEST WESTERN PLUS Nor'Wester Hotel & Conference Centre has it all! Featuring an indoor swimming pool, hot tub, private steam and sauna rooms, and a full scale fitness centre. Situated in beautiful Thunder Bay, Ontario, this hotel provides guests with exceptional customer service, superb full-service amenities and an unbeatable Nor'Wester Mountain location, only 7 minutes from downtown. Guests will be treated to spacious guest rooms featuring cable television, Flat Screen TV's, Fridges, and free high-speed wireless Internet access. Suites are also available to accommodate the entire family. For a more comfortable stay on the road, our well appointed standard rooms or our luxurious suites will meet or exceed your expectations. We look forward to your next stay! ... more   less 

Additional Information about BEST WESTERN PLUS Norwester Hotel & Conference Centre

Address: 2080 Highway 61, Thunder Bay, Ontario P7J 1B8, Canada
Region: Canada > Ontario > Thunder Bay
Price Range: $121 - $162 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Norwester Hotel & Conference Centre 3*
Number of rooms: 89
Reservation Options:
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Also Known As:
Best Western Plus Nor`Wester Hotel And Conference Centre
Best Western Thunder Bay
Thunder Bay Best Western
BEST WESTERN PLUS Norwester Hotel & Conference Centre Thunder Bay, Ontario
Hotel Style:
#1 Green Hotel in Thunder Bay
#2 Family Hotel in Thunder Bay
#2 Business Hotel in Thunder Bay
#4 Romantic Hotel in Thunder Bay
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Norwester Hotel & Conference Centre staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Norwester Hotel & Conference Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Parking lot rooms have both a sliding door to your parking spot and an internal hallway to get to the lobby, pool, etc”
 of 5 bubbles 230nancyr, 28 Nov 2016 | Read review
“Not that many tips available. Overall is good.”
 of 5 bubbles AndyC226, 17 Nov 2016 | Read review
“Nice room but particularly choose this hotel for the SunCountry highway EV charger as we are Volt owners. ”
 of 5 bubbles carstenp44, 16 Nov 2016 | Read review
“Get a room away from the function areas as it can get rather noisy”
 of 5 bubbles , 1 Nov 2016 | Read review
“Make rooms a little more modern. ”
 of 5 bubbles 677steve, 22 Oct 2016 | Read review
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