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Comfort Inn

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116 Reviews from our TripAdvisor Community

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Showing 113: English reviews
Level Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 7 October 2016 via mobile

Our check in was probably the hardest part, we switched to three different rooms. The first room smelled so terrible, even the front desk was horrified. They claimed something about the person staying there before having a dog that pee'd all over the mattress. Not sure how it was only being found out then, but whatever. So they move us... More 

Helpful?
Thank Touguizi
Marilyn R, General Manager at Comfort Inn, responded to this review

We do apologize for the odour in your room. We only allow pets in certain rooms and only 2 pets per room with a size limit. We also ask that all cats be kept in cages/kennel. However, we find it quite difficult to control what the guest and his pets do in the room. We only have 10 pet rooms... More 

Waterford, Canada
Level Contributor
28 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 October 2016

Clean, comfortable with many eateries within walking distance. Excellent place to stay as I felt right at home. A great place to use as a base for any adventures in the area. Friendly staff and very helpful. Highly recommend it.

Helpful?
Thank Darrell G
Marilyn R, General Manager at Comfort Inn, responded to this review

We are so delighted to hear that you enjoyed your stay with us. Thank you for the lovely review and thank you for staying with us! It was our pleasure. More 

2 reviews
Reviewed 23 September 2016

We asked for a room on the main floor so we would not have to carry our suitcases up the stairs to the second level. They accommodated our request but there was a $10 charge for this convenience. As seniors in our mid 70's, this was unwarranted and outrageous.

Helpful?
Thank judith g
Marilyn R, General Manager at Comfort Inn, responded to this review

Thank you for responding to our survey. Please allow me to explain that we do not charge $10 extra for ground floor, but the room type that we had available on the ground floor was $10 more than the room type of your original booking. Hope this helps. We do apologize for the inconveniences we may have caused you but... More 

Hamilton, Canada
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 18 September 2016 via mobile

Clean and bright, and adequate parking. Has exercise room but no pool. Standard free breakfast for Comfort inn chain. Rooms are goid size and bathrooms are modern. Close to the Agawa train ride station and many fine restaurants.

Helpful?
Thank Chris T
Marilyn R, General Manager at Comfort Inn, responded to this review

We wish to thank you for your lovely comments regarding your stay with us. Glad you enjoyed your stay. Safe travels! More 

Trent Hills, ON
Level Contributor
41 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 12 September 2016

Nice Comfort Inn. Clean, decent furnishings, good wifi, good value. Located near many restaurants. Grandma Judy runs the breakfast most days - she is a colorful character, full of jokes, singing, stories, peppy service. Other staff are friendly too, but she makes the place.

Helpful?
Thank Bradford M
Marilyn R, General Manager at Comfort Inn, responded to this review

We are delighted to hear that you enjoyed your stay with us and especially Grandma Judy's entertainment. She certainly is quite a "colorful" character; our true gem! Thanks for staying. More 

Prince Albert, Sask.
Level Contributor
110 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 6 September 2016

Very clean rooms, pet friendly, good breakfast and great staff! Enjoyed the walk around the locks! Very interesting history of the locks. The Swiss Chalet right across the street so did not have to drive to go out for supper.

Helpful?
Thank 59Sheryl
Marilyn R, General Manager at Comfort Inn, responded to this review

So happy to hear that you really enjoyed your stay in Sault Ste. Marie at our Comfort Inn. Thank you for your lovely comments. More 

Toronto, Ontario, Canada
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 September 2016

Comfortable bed, clean, friendly staff, decent breakfast. Solid place for the price range, getting the standard hotel essentials at a motel price. Located conveniently by many restaurants, an LCBO, and good parking options.

Helpful?
Thank Zachary I
Marilyn R, General Manager at Comfort Inn, responded to this review

We wish to thank you for the lovely comments regarding your stay with us. So glad you enjoyed it! More 

Toronto, Canada
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 September 2016

The room was clean. The breakfast was great, and Ms. Judy's (aka Grandma Judy) service was excellent. She made everyone feel welcome and help to make you feel welcome. I had a flat tire and was given a name of the place where I could get my tire replace/fix for a relatively good price and also great service. Ms. Judy... More 

Helpful?
Thank Ame8888
Marilyn R, General Manager at Comfort Inn, responded to this review

We are delighted to hear that you enjoyed your stay with us. So glad you enjoyed Grandma Judy, our breakfast lady extraordinaire! She is certainly a "hoot" isn't she. Hope to see you again someday when your travels take you through Sault Ste. Marie. More 

Wawa, Canada
Level Contributor
58 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 27 August 2016

I have stayed here a couple times now, and both times were great. First time staying here we stayed on the main floor to have access to outside right from our door, which is very handy to be able to step right outside. Our second stay we stayed in the corner room which I loved even more. The rooms are... More 

Helpful?
Thank Nicole D
Marilyn R, General Manager at Comfort Inn, responded to this review

We are delighted to hear that you enjoyed your stay with us. Thank you for the lovely compliments and we hope to see you again some day when your travels take you through Sault Ste. Marie. Safe travels! More 

Tillsonburg, Canada
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 August 2016

Room was average, clean & comfortable. Screen was tattered so could not have patio door open for fresh air. When I questioned the tourism levy that had been added to our bill, the clerk told me it was a "legal tax". I knew it was not so she flashed a letter from the city listing hotels who were charging this... More 

Helpful?
Thank ajpmrp
Marilyn R, General Manager at Comfort Inn, responded to this review

We do apologize for your inconvenience. Yes, all hotels in Sault Ste. Marie do charge a tourism levy of 2.87% plus an additional 13% HST tax on top of this to total a 3% fee. As we mentioned, it is a legal fee collected by each and every hotel in Sault Ste. Marie, and unlike Niagara Falls, used by our... More 

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about Comfort Inn

Address: 333 Great Northern Rd, Sault Ste. Marie, Ontario P6B 4Z8, Canada
Region: Canada > Ontario > Northeastern Ontario > Sault Ste. Marie
Price Range: $101 - $143 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 82
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Also Known As:
Comfort Hotel Sault Ste. Marie
Comfort Inn Sault Ste. Marie
Sault Ste. Marie Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn staff and other travellers.
1 question
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Questions? Get answers from Comfort Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No elevators, but stairs are convenient.”
 of 5 bubbles nancycS7210YG, 18 Oct 2016 | Read review
“Best tip I can offer is to stay somewhere else”
 of 5 bubbles ColindeBain241, 15 Oct 2016 | Read review
“There are none”
 of 5 bubbles Edmanvan, 12 Oct 2016 | Read review
“Back side is quieter, as it doesn't face Great Northern Rd.”
 of 5 bubbles Brad4dM, 11 Sep 2016 | Read review
“Pet friendly only on 1st floor (more expensive)”
 of 5 bubbles 970zacharyi, 4 Sep 2016 | Read review
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