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The Harbourfront Inn and Suites

106 reviews
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Traveller (26)
Room & Suite (14)
Dining (1)
Overview
  • Excellent24%
  • Very good46%
  • Average19%
  • Poor9%
  • Terrible2%
Travellers talk about
“parking lot”(10 reviews)
“yogurt”(8 reviews)
“one night”(10 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
Family Rooms
Fitness centre
2.0 Star Hotel
All hotel details
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (106)Write a Review
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All reviewsparking lotyogurtone nightroom was cleanharbour frontupstairs roomoutdoor activitiesview of the waterwalking distancerooms are largecontinental breakfasta king size bedair conditioninglake huronsecond floorrecommend this hotellocation is great
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11 - 15 of 104 reviews
Reviewed 17 August 2017

The bed was comfy and the bathroom clean. The breakfast room is bright and renovated. While renos are occurring, our room was dated and needs a fresh coat of paint at least. Non-smoking signs are posted but ashtrays at exterior entrances to suites need to...More

Thank Sheila G
Response from Amy G, Sales and Marketing Manager at The Harbourfront Inn and SuitesResponded 19 August 2017

Thank you for taking the time to review our property. By January 2018 the entire hotel will have undergone a complete overhaul. The renovations to the guestrooms include: bathroom remodel, case good upgrade, new mattresses and pillows and a triple sheet bedding program. We hope...More

Reviewed 15 August 2017

We were diverted , as a large group, from another hotel which was being renovated. We were guaranteed 30 rooms on the ground floor as a number us are "well seasoned" seniors. Unfortunately, this hotel was ALSO being renovated and only 14 ground floor rooms...More

Thank Michel S
Response from Amy G, Director of Sales at The Harbourfront Inn and SuitesResponded 16 August 2017

Michel, Thank you for taking the time to review your stay. I am sorry to hear that you were unable to get a main floor guestroom. You are correct, we are undergoing major renovations and we do not have all 46 guestrooms available on the...More

Reviewed 8 August 2017 via mobile

The hotel is located very close to the Border crossing in town, from outside it looks more like a motel but once you get through the main door you see the improvements that they have made on the facilities, mostly cosmetic but also very inviting....More

1  Thank michkids1965
Response from Amy G, Sales and Marketing Manager at The Harbourfront Inn and SuitesResponded 19 August 2017

Thank you for your review of our property. I am sorry to hear that you experience at our hotel was less than impressive. The extensive renovation that the hotel is undergoing will also include creating a more comfortable and inviting smoking area in the back...More

Reviewed 30 July 2017 via mobile

Not bad for the price. The room was clean, the shower was powerful. The hallways are covered in large grey bricks, giving it a very medieval feel. There are no elevators, but the hotel is only 2 stories. Buffet breakfast was included (toast, scrambled eggs,...More

Thank John S
Response from Amy G, Director of Sales at The Harbourfront Inn and SuitesResponded 1 August 2017

Good afternoon, I am sorry to hear that your stay was unsatisfactory. I am surprised to hear that the customer service was lacking; generally, we receive wonderful reviews regarding our attentiveness. I will follow-up with our staff and attempt to rectify the problem. Guest reviews...More

Reviewed 16 July 2017

Stayed here for one night while passing through Sarnia and made a reservation at this inn because I had stayed here before and been very satisfied. An upstairs room had been reserved for me but there is no elevator and I find stairs difficult; I...More

1  Thank Maus59
Response from Amy G, Director of Sales at The Harbourfront Inn and SuitesResponded 1 August 2017

Thank you for taking the time to review our property. I am very pleased to hear that you had another enjoyable stay at the Harbourfront Inn. We are currently renovating to serve our guests better. My hope is that during your next stay you will...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Dry Cleaning
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
USD 91 - USD 99 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
USD 91 - USD 99 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (26)
Room & Suite (14)
Dining (1)
Questions & Answers
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Room Tips
"Rooms facing the courtyard offer a wonderful view of the river and boats sailing by"
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"It might be quieter on the harbour side. Our room faced the road."
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"very convenient - can ddrive to the rooms to unload the car - most hady"
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"All the rooms look into the parking lot. Rooms in the back have an extra entrance from the parking lot and a..."
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