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BEST WESTERN PLUS Guildwood Inn

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#2 of 16 Hotels in Sarnia
Certificate of Excellence
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1 room 2 adults 0 children
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BEST WESTERN PLUS Guildwood Inn
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309 Reviews from our TripAdvisor Community

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Showing 305: English reviews
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Toronto, Canada
Reviewed 4 weeks ago

This hotel may be older but well kept clean updated modern rooms. Nice touches like cookies on the pillows. The inclusive breakfast is order off the menu. Attentive helpful staff. This facility also has a large outdoor pool. I would stay here again!

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Helpful?
Thank Steven B
Dena E, General Manager at BEST WESTERN PLUS Guildwood Inn, responded to this review

Thanks! What a great review. Our staff really appreciates the wonderful comments. We look forward to you visiting us again sometime soon.

London, Canada
Reviewed 4 weeks ago

Everything was good when we got there and then all of a sudden we had a terrible septic smell coming from our bathroom, we called down to front desk to see if they could come and see what the problem was. The gentleman that came to see looked and stated he could smell it bad as well so he brought...

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Helpful?
Thank Natalie L
Dena E, General Manager at BEST WESTERN PLUS Guildwood Inn, responded to this review

Thank you for your comments. I would like to begin by apologizing for this issue you encountered during your stay. You are absolutely correct in saying that our staff should have been more attentive then they were. They should have checked back with you to see if you still would have liked to move rather than them waiting for you...

Reviewed 4 weeks ago

Stayed several times between Sept-Oct 2016. Staff was always very friendly. On site restaurant was so so. Service was hit or miss depending on staff. Rooms were always clean. During the week free breakfast was provided (again hit or miss with service). Would recommend if staying in the area.

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Helpful?
Thank lac32342
Dena E, General Manager at BEST WESTERN PLUS Guildwood Inn, responded to this review

Thank you so much for the review. I will be sure to pass along all the comments to our staff. We hope to see you again in the near future.

Southampton, Canada
Reviewed 4 January 2017

I have to say, I was not impressed. No breakfast came with the hotel. The night we stayed, there was a hockey tourney going on with the kids. The kids were great, the parents not so. They were loud and not thinking about the disturbance to other patrons. The room was clean but it was a budget hotel.

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Helpful?
Thank joannetierney
Dena E, General Manager at BEST WESTERN PLUS Guildwood Inn, responded to this review

Good morning and thank you for your response. I am very sorry that we do not offer complimentary breakfast on the weekends. This has been the policy of the hotel for more than 20 years, However, the restaurant does offer some wonderful alternatives starting at $5.75 for a full hot breakfast. I do apologize for the other patrons in the...

Kingston, Ontario
Reviewed 22 December 2016

We have often stayed at the Best Western Guildwood, given one part of our extended family lives in the Sarnia area but other families have moved far away. We "out-of-towners" have always liked the Guildwood but the staff at the Guildwood were just amazing this last time and deserve recognition. A Sarnia family member became ill and ultimately died a...

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Helpful?
Thank cynthiaf1586
Dena E, General Manager at BEST WESTERN PLUS Guildwood Inn, responded to this review

Dear Cynthia; Thank you so much for your comments. We are so pleased that the staff was caring and attentive to you and your families needs. Could you please tell me if there were some other issues. I see that you have only given us 1 out of 5 on our scoring yet all comments were good. Please let me...

Reviewed 13 December 2016 via mobile

Attended a wedding here Dec 10th. The guy at the front desk was awesome I think his name was Logan. Let us check in a bit early as the wedding was at 3pm. The wedding was beautiful and the rooms were very clean and well kept! Would definitely stay here again!!

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Helpful?
Thank Michelle M
Dena E, General Manager at BEST WESTERN PLUS Guildwood Inn, responded to this review

Thank you! What a great review. It is so nice that you were able to have a wonderful stay with us and enjoy a beautiful wedding at the same time. We really enjoy hosting so many great events such as the weddings and we hope you get the opportunity to come and visit us again to enjoy the wonderful area...

Aylmer, Quebec, Canada
Reviewed 24 November 2016 via mobile

Stayed here on business and was pleased with the room. Good rate, well appointed and well laid out room with many thoughtful extras and a very comfy bed. Quiet from inside and outside noise and heating system worked well. Included breakfast is served in the attached restaurant. Recommend highly!

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Helpful?
Thank Peter D
Dena E, General Manager at BEST WESTERN PLUS Guildwood Inn, responded to this review

Thank you so much for all the positive comments. We are so pleased that you really enjoyed your stay and we look forward to seeing you again.

Rockwood, Canada
Reviewed 18 November 2016

Best Western Guilwood is the place to stay while in Sarnia, there are other possibilities, however you get the best Quality and Service at the Best Western. Also on site is Shelly's Bar and restaurant. Great place to spend your evenings. Food is great, service is excellent and above all, it is a lot cheaper than what you would pay...

Review collected in partnership with Best Western
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Helpful?
Thank Emmanuel D
Dena E, General Manager at BEST WESTERN PLUS Guildwood Inn, responded to this review

Wow, what a great response!! Thank you. Our staff here at the Guildwood pride themselves on offering the best possible service. It is really great to hear the fantastic comments and we look forward to seeing you again.

Petoskey, Michigan
Reviewed 11 November 2016

This is a very nice, clean, hotel with very friendly and professional staff. We were upgraded to a suite upon arrival. We dined in the restaurant the evening we arrived and really enjoyed our meals. We were back in the morning for a delicious breakfast. Absolutely no complaints.

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Helpful?
Thank Larry W
Dena E, General Manager at BEST WESTERN PLUS Guildwood Inn, responded to this review

Thank you! We are so pleased you enjoyed your stay with us and hope you will be back soon for another visit.

Schaumburg, United States
Reviewed 8 November 2016 via mobile

All in all an ok hotel. Being on the first floor and having an outside door was good. Staff in the restaurant was rude. I understand a hockey team can be loud but if you don't want the hassle don't be a sponsor hotel. Staff at the hotel was generally good. The hallway monitors to keep us quiet were respectful....

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Helpful?
Thank C W
Dena E, General Manager at BEST WESTERN PLUS Guildwood Inn, responded to this review

Thank you for your review. You have my sincere apologies for the bug found in your room and the way my night auditor handled the situation. I will be sure to speak to him about the attitude he portrayed. I will also speak to the restaurant regarding their service. They are typically very good with teams but I will be...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Laundry Service

Additional Information about BEST WESTERN PLUS Guildwood Inn

Address: 1400 Venetian Boulevard, Sarnia, Ontario N7T 7W6, Canada
Region: Canada > Ontario > Sarnia
Price Range: $126 - $150 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Guildwood Inn 3*
Number of rooms: 95
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Also Known As:
Best Western Guildwood Hotel Sarnia
Best Western Sarnia
Sarnia Best Western
BEST WESTERN PLUS Guildwood Inn Sarnia, Ontario
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Guildwood Inn staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Guildwood Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Enjoy the front patio.”
 of 5 bubbles lstelter1, 1 Oct 2016 | Read review
“reserve the suite”
 of 5 bubbles JudyB528, 30 Sep 2016 | Read review
“Ground floor for smokers.”
 of 5 bubbles johnbuoy58, 24 Sep 2016 | Read review
“if available ask for one facing the pool on the second floor- nice view”
 of 5 bubbles jakef927, 2 Sep 2016 | Read review
“Ground floor rooms if you want to sit outside under a tree.”
 of 5 bubbles Joe_Ursano, 21 Aug 2016 | Read review
5 of 5