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Holiday Inn Sarnia Hotel & Conf Center

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Traveller (33)
Room & Suite (42)
Dining (9)
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Overview
  • Excellent24%
  • Very good43%
  • Average20%
  • Poor7%
  • Terrible6%
Travellers talk about
“golf course”(19 reviews)
“tower room”(10 reviews)
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (384)
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Traveller rating
94
155
76
27
26
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94
155
76
27
26
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All reviewsgolf coursetower roomhot tub and saunaoutdoor poolnewer partjacuzzi suitehotel restaurantbluewater bridgequick stopcheck in was quickfront desk staffen routequiet roomwould stay here againpoint edwardchecking outnice surprise
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121 - 125 of 378 reviews
Reviewed 11 September 2015

We had a Suite and upon arriving in the room the musty, mildew smell hits you right in the face. The cabinet that the T.V. held was all chipped up. The floor felt gooey when you walk on it with bare feet. The restaurant food...More

Thank LL54321
Response from Geoff E, General Manager at Holiday Inn Sarnia Hotel & Conf CenterResponded 16 September 2015

Thank you L P for this review. I am so sorry that you experienced issues with your stay. I will be investigating the guestroom odor and addressing the service issue in our dining room. In addition, it is unfortunate that you were both disappointed and...More

Reviewed 27 August 2015 via mobile

What can I say, one of the worst hotel stays I have had. It started with a awful meal in the hotel bar where our salads were awful with dressing that had gone bad . I will say our waitress did apologize and did not...More

Thank Kim M
Response from Geoff E, Manager at Holiday Inn Sarnia Hotel & Conf CenterResponded 29 August 2015

Dear "Tripadvisor member", Thank you for your feedback and I apologize for your awful stay. I would greatly appreciate the opportunity to speak to you regarding your experience. Please contact me at your convenience at hhiggins@fortisproperties.com or 519-336-4130 ext 660. I look forward to connecting...More

Reviewed 23 August 2015

First, understand we were a group of 23, with 17 kids. Not only was our reservation exactly what we needed... They truly acted like they wanted us there. We brought our 12 years old hockey team over for a hockey camp and I can't say...More

Thank HockeyMom_in_MI
Reviewed 22 August 2015 via mobile

I needed to cross the border and simply stop. This place is so close to the U.S. that I could access my US cell provider. It's a nice place. Friendly staff (Hi, Christina!), nice restaurant and bar. Spacious room, comfortable bed. Clean everywhere. What's not...More

1  Thank JefeBernardo
Reviewed 17 August 2015

We selected this hotel because it was close to the Art&Craft show being held in the area. Even though we arrived early for check-in, we were greeted with bottle water and told that it could be another 1/2 hour or so. It was and the...More

1  Thank CyberKat_CB
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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Multilingual Staff
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
USD 91 - USD 124 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 91 - USD 124 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (33)
Room & Suite (42)
Dining (9)
Pool & Beach (7)
Business Centre & Event Rooms (4)
Family and Play Areas (1)
Questions & Answers
Ask a question
shirley b
14 August 2016|
Answer
Response from Hilary H | Property representative |
As a guest of our hotel, there is no charge for using our fitness equipment, this is included in your room rate. The hotel has a number of microwaves available upon request but are not guaranteed. Please feel free to... More
0
Votes
GordyLinda
9 May 2016|
Answer
Response from Hilary H | Property representative |
It would be my pleasure to assit you with your question. Our hotel has a full service restaurant which is opened for breakfast, lunch and dinner. Rates do not typically include breakfast umless you choose a package rate... More
0
Votes
GordyLinda
9 May 2016|
Answer
Response from Hilary H | Property representative |
My apologies for the delay in a response. We are a full service hotel, with a wonderful restaurant on site called BRIDGES which is open for breakfast, lunch and dinner. Breakfast is not included unless you purchase a... More
0
Votes
Room Tips
"Stay at the best Western on Venetian down the street - less $ cleaner and updated"
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"We asked for a room facing the outdoor pool which was great so our room was not on the edge of a parking lot."
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"go to the tower"
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"Stay in tower"
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