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Holiday Inn Sarnia Hotel & Conf Center

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Traveller (33)
Room & Suite (42)
Dining (9)
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Overview
  • Excellent24%
  • Very good43%
  • Average20%
  • Poor7%
  • Terrible6%
Travellers talk about
“golf course”(19 reviews)
“tower room”(10 reviews)
AMENITIES
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Sarnia Hotel & Conf Center
Special Offer: Book Direct and Save
Hotel deals
Offers from Holiday Inn Sarnia Hotel & Conf Center
Special Offer: Book Direct and Save
Hotel deals
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Reviews (386)
There are newer reviews for Holiday Inn Sarnia Hotel & Conf Center
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Traveller rating
94
155
77
28
26
Traveller type
Time of year
LanguageEnglish
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94
155
77
28
26
Show reviews that mention
All reviewsgolf coursetower roomhot tub and saunaoutdoor poolnewer partjacuzzi suitehotel restaurantbluewater bridgequick stopcheck in was quickfront desk staffen routequiet roomwould stay here againpoint edwardchecking outnice surprise
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11 - 15 of 380 reviews
Reviewed 1 January 2018

My family (and large dog) made reservations to stay here Dec 24 and 25. When we arrived, we discovered we had a reservation for a room but our request for a pet friendly room had gone astray. Thankfully, the front desk staff found us one...More

Thank quester2017
Response from Hilary H, Manager at Holiday Inn Sarnia Hotel & Conf CenterResponded 3 January 2018

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your Christmas 2017 with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Hilary H. Guest Services...More

Reviewed 1 December 2017

this is my second visit to this facility , very friendly atmosphere and very cooperative staff . If you are the type who plans to enjoy quite moments after long work day then you will appreciate what this facility has to offer , a classy...More

Thank Kassab R
Response from Hilary H, Manager at Holiday Inn Sarnia Hotel & Conf CenterResponded 3 December 2017

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. I will be sure to share your kind words with our team. We...More

Reviewed 22 November 2017

This place is in need of a remodel. When I pay for Holiday Inn quality, I expect it... and this hotel doesn't live up to those expectations. It felt more like a Super 8. - The heater in the room was old and loud (had...More

Thank GameShowGuru
Response from IHGService, Guest Relations Manager at Holiday Inn Sarnia Hotel & Conf CenterResponded 7 December 2017

Hello GameShowGuru, Thank you so much for staying with us and for taking the time to leave us your feedback. Your review is vital for improving the service and quality we offer to our valued guest. I am pleased to see your high rating on...More

Reviewed 14 November 2017

I stayed here for one night on business. Nothing bad to sad, solid hotel all around. Nice rooms, great food, good gym. The overall cleanliness was good and the staff was very professional. Didn't use the pool but it looked ok, not very big though.

Thank Link69
Reviewed 10 November 2017

We were at the Holiday Inn in October and were placed in the right hand portion of the hotel (when you are standing at the reception). Do not accept any rooms in this area. The hallways were dirty and very hot and the rooms were...More

Thank D&E
Response from Hilary H, Manager at Holiday Inn Sarnia Hotel & Conf CenterResponded 11 November 2017

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for your dissatisfaction with your stay. We value your comments and welcome the opportunity to serve you again. Sincerely, Hilary H. Guest Services Manager

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Multilingual Staff
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
USD 92 - USD 132 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 92 - USD 132 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (33)
Room & Suite (42)
Dining (9)
Pool & Beach (7)
Business Centre & Event Rooms (4)
Family and Play Areas (1)
Questions & Answers
Ask a question
shirley b
14 August 2016|
Answer
Response from Hilary H | Property representative |
As a guest of our hotel, there is no charge for using our fitness equipment, this is included in your room rate. The hotel has a number of microwaves available upon request but are not guaranteed. Please feel free to... More
0
Votes
GordyLinda
9 May 2016|
Answer
Response from Hilary H | Property representative |
It would be my pleasure to assit you with your question. Our hotel has a full service restaurant which is opened for breakfast, lunch and dinner. Rates do not typically include breakfast umless you choose a package rate... More
0
Votes
GordyLinda
9 May 2016|
Answer
Response from Hilary H | Property representative |
My apologies for the delay in a response. We are a full service hotel, with a wonderful restaurant on site called BRIDGES which is open for breakfast, lunch and dinner. Breakfast is not included unless you purchase a... More
0
Votes
Room Tips
"Ask for the new wing maybe the room is nicer?"
Read review
"Stay at the best Western on Venetian down the street - less $ cleaner and updated"
Read review
"We asked for a room facing the outdoor pool which was great so our room was not on the edge of a parking lot."
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"go to the tower"
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