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Hilton Garden Inn Ottawa Airport

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Traveller (251)
Panoramas (14)
Certificate of Excellence
Certificate of Excellence
At the Hilton Garden Inn Ottawa Airport hotel in Ottawa, Ontario, Canada, you'll find everything you want. The Hilton Garden Inn Ottawa Ontario hotel is located five minutes west of the Ottawa MacDonald Cartier International Airport and 15 minutes to downtown Ottawa. The hotel is completely soundproof. The Hilton Garden Inn Ottawa Ontario Airport hotel is certain to please the busy executive or leisure traveler. The Hilton Garden Inn in Ottawa is designed with you in mind, and offers the following services: Garden Grille and Bar, Evening Room Service Available, 24-hour Pavilion Pantry® convenience store, Pavilion Lounge, Complimentary shuttle service and self parking, Complimentary business center, Complimentary wired and wireless Internet access throughout entire hotel, including guest rooms, Indoor heated pool and whirlpool, Complimentary Exercise Room, 7,200 sq. ft. state-of-the-art banquet facilities, Complimentary morning paper, Valet and self-laundry available.
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Property amenities
Free Parking
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Public Wifi
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Non-Smoking Rooms
Good to know
Hotel links
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Hotel deals
100Room tips
Traveller rating
  • 773
  • 412
  • 97
  • 38
  • 15
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Popular mentions
very spacious and comfortable room, large bathroom full of amenities, large desk with desktop computer plug-in, very quiet room, no airplane heard during the stay. bedside table also has phone plug in.
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Review collected in partnership with Hilton Garden Inn
Response from Krista N, Senior Sales Executive at Hilton Garden Inn Ottawa Airport
Responded 1 week ago
Thank you for taking the time to leave your comments! All of our rooms are oversized, and well equipped for our business travelers and families. If you enjoy watching the planes take off, I invite you to request a runway view next time! I assure you, it will be just as quiet!! Until the next time,
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Hotel's Favourite
We were thankful for having chosen this hotel as it had full power from there back up generators. Staff were very helpful and the breakfast was great. Very convenient to the airport where unfortunately the lack of power meant no rental cars available. The shuttle service
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Response from AlisonHunter, Director of Sales at Hilton Garden Inn Ottawa Airport
Responded 9 Oct. 2018
We are so glad you enjoyed your stay. It was a tough time for our city and we are glad you had a safe place to rest your head.
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Stayed here so I wouldn't have to get up at 3 a.m. for an early flight. Well worth it. Very convenient, comfortable bed, huge room - like the little tuck shop and the room service food was very good. Strictly for sleeping though as there is no nearby shopping if you want to
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Response from Krista N, Senior Sales Executive at Hilton Garden Inn Ottawa Airport
Responded 1 week ago
Thank you for your comments! We are the closest hotel to the Airport- so staying overnight before an early flight certainly makes things easier. You are correct, we do not have any shopping within walking distance, however we are located about a 5 minute drive from a shopping area and 15 minutes from the downtown core. Looking forward to your next stay with us!
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Consistency is the name of the game when I'm going on business trips and I very much appreciate the Hilton brand for their consistency. The Garden Inn at the Ottawa airport was clean and check in was easy. The staff were all unfailing nice and the food at the restaurant was
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Response from Krista N, Senior Sales Executive at Hilton Garden Inn Ottawa Airport
Responded 1 week ago
Thank you for your comments about your most recent stay. We are so glad that you chose to stay at the Hilton Garden Inn Ottawa Airport, while here on business. I will be sure to pass on your praise to our staff that made your stay! I am sorry to hear that you had trouble sleeping due to the temperature in the rooms. We are working on a solution for this issue. I welcome you to speak with our Front Office Manager the next time you book so that we can check the room to ensure a comfortable temperature for your arrival. Looking forward to welcoming you back again soon!
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There is no hotel connected to YOW and this hotel is the closest to the airport along with Fairfield Inn. Since the Fairfield Inn hotel opened right next door to the HGI (same owner) the shuttle bus is no longer on demand and there is now a schedule in the morning servicing
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Response from Krista N, Senior Sales Executive at Hilton Garden Inn Ottawa Airport
Responded 3 days ago
Thank you for your review of your stay! Our 24 hour complimentary airport shuttle does service both the Hilton Garden Inn as well as our neighboring hotel the Fairfield. The shuttle can host 17 people, with luggage sometimes that number decreases. We certainly do our best to accommodate your Honors members with upgrades upon arrival. If you do not receive an upgrade for your next stay, please do not hesitate to ask at check in and if we have one availability we would love to accommodate that upgrade for you! We hope that you will come back to the hotel on your next stay in Ottawa.
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Ottawa Airport is not that big. The pickup is on the ground level. But you'd probably get a better faster answer just by calling the hotel.
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is there easy access to public transportation that will get us into downtown ottawa?
There are many options including bus taxi and Uber. The least expensive is bus and you can catch it right outside hotel and it takes you right to the centre of downtown
2 votes
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Yes, you can book a room, but check out would be noon. You could make the request for a late checkout, but 2pm would be the latest they could honor without a charge and only if availability allows it on the date. Feel free to call the hotel to reserve at 613-288-9001
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Good morning Ann, Unfortunately, we do not offer the service to leave your vehicle at the hotel. It is too challenging to complete snow removal and we need the parking for our registered guests and meeting attendees. We do however, offer a 25% off coupon for the airport parking if you stay with us before your trip.
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You can call the hotel from the airport at the courtesy phones and they will pick you up. The hotel is on Alert Drive, about 5 minutes from the airport.
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"We usually get an outside room and never have a problem with sound."
"The view on all directions fromthe rooms are very good."
"Click the little box that says 'quiet room"."
"Rooms are very quiet, and many offer nice views of the runways, the higher the floor the better."
"Breakfast here is incredible - make sure to book a rate with breakfast!"
USD 114 - USD 150 (Based on Average Rates for a Standard Room)
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