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The Metcalfe Hotel

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#18 of 67 Hotels in Ottawa
Certificate of Excellence
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The Metcalfe Hotel
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1,003 Reviews from our TripAdvisor Community

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Showing 887: English reviews
Vancouver, Canada
Reviewed 18 December 2016

Great location and helpful staff. If you are arriving by car, check in first and then ask for directions to hotel garage. I tried to find it first and ended up driving around two times without success.

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1Thank Apikus
Ontario, Canada
Reviewed 16 December 2016

stayed here for a short weekend getaway. location is great! it's close enough to parliament hill and the market and far enough so it's not very hectic with tourists all day. parking was a bit of a challenge when we first got there, it's in one of the alleys and you have to walk through the connecting hotel (marriott) to...

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1Thank bazingga_08
Edmonton, Canada
Reviewed 15 December 2016

This is my second stay at the Indigo. While a little walk from the Bayward Market (one of my favorite places to visit) it is just down the street from the Parliament Buildings and Sparks street has some good shopping (shoes!) as well. The in-hotel Phi Bistro is quite acceptable for a burger and good value. Some rooms that other...

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1Thank alberta_canuckski
Reviewed 11 December 2016

As a platinum member we booked in and were treated to an upgrade from a queen to a suite. Very friendly staff. Parking was around the corner - a tight squeeze for parking. It cost 21$ for the night. The suite included a kitchenette with fridge, sink and microwave. The living room had a couch and chair sitting area and...

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2Thank Rob F
Indigo08, General Manager at The Metcalfe Hotel, responded to this review

Dear Rob F, Thank you for choosing Hotel Indigo for your recent stay in Ottawa and for taking the time to share your stay experience. We are delighted to read how much you enjoyed your stay with us from the friendly staff to the great location and to have earned a 5 Star Rating from you! We look forward to...

Reviewed 4 December 2016

This is my go-to hotel for business travel in downtown Ottawa. The rooms are spacious. The staff are friendly. The location is very conveniently located for shopping, restaurants, sightseeing and business meetings.

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2Thank Noel S
Indigo08, General Manager at The Metcalfe Hotel, responded to this review

Dear Noel S, Thank you for choosing Hotel Indigo as your hotel of choice in Ottawa and for taking the time to share your stay experience on Tripadvisor. We are delighted to read how much you enjoy staying with us from our friendly staff to the spacious guest rooms to the convenience location. We look forward to welcoming you back...

Calgary, Alberta
Reviewed 30 November 2016

QUIET AND NEAR THE GREAT LIBRARY. When i am in this great city,I feel I love the city viewing. My family love this city. we eat in Fastfood shop. I wish these are simple breakfast in Hotel.The winter is cold.

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2Thank lizheng2016
Indigo08, General Manager at The Metcalfe Hotel, responded to this review

Dear lizheng2016, Thank you for choosing Hotel Indigo for your recent stay in Ottawa and for taking the time to share your stay experience. We appreciate the feedback we receive from our guests and are happy to read that you enjoyed your stay with us as well as our location. We're not so keen on the cold winter weather either,...

Vancouver, British Columbia
Reviewed 29 November 2016

Clean lines, well appointed. Loved the central vaulted ceiling the height of the hotel ( 9 floors?) with glass roof. Rooms are comfortable - well furnished, with high quality amenities. Separate shower and jacuzzi bathtub! Comfortable bed. Friendly and helpful staff. Bartender a great story teller - Good food.

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2Thank vicky176
Indigo08, General Manager at The Metcalfe Hotel, responded to this review

Dear vicky176, Thank you for choosing Hotel Indigo for your recent stay in Ottawa and for taking the time to share your stay experience on Tripadvisor. We are delighted to have earned a 5 Star Rating from you and to read how much you enjoyed your stay with us from our friendly and helpful staff to the good food to...

Ottawa, Ontario
Reviewed 28 November 2016

For a successful meeting to occur, it is not only good discussion that is needed but a relaxed feeling about the site where the meeting is being held. Relaxed that your needs are being met for the meeting space and the guests are comfortable in the bedrooms after the meeting.

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1Thank csse2016
Indigo08, General Manager at The Metcalfe Hotel, responded to this review

Dear csse2016, Thank you for choosing Hotel Indigo for your recent trip to Ottawa and for taking the time to share your stay experience on Tripadvisor. We are delighted to read that you found the hotel to be relaxed and comfortable for the meeting you held with us. We look forward to working with you again in the future. Best,...

Regina, Canada
Reviewed 27 November 2016

I spent two nights this past week. I have stayed here often, but this is my first review. I arrived around supper time, and was checked in quickly. Once settled I went for a bite to eat before resigning to my room for the night. The hotel is located in a grear area of downtown , and there are lots...

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2Thank TheTravelDoctor2000
Indigo08, General Manager at The Metcalfe Hotel, responded to this review

Dear DrGreg1963, Thank you for making us your hotel of choice when travelling to Ottawa and for providing feedback on your experience with us. We are delighted to read that you find the hotel to be clean & quiet, the bed comfortable and our location ideal for enjoying the neighbourhood. We look forward to welcoming you back to Hotel Indigo...

Reviewed 21 November 2016

The staff, both at check in and check out were friendly, efficient and helpful. The overall feel of the place and decor were AMAZING. Its a different type of hotel than the sterile boring places most hotels aspire to be. I found the room to be very quiet for a downtown place, even on a Saturday night which is a...

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1Thank Monica S
Indigo08, General Manager at The Metcalfe Hotel, responded to this review

Dear Monica S, Thank you for choosing Hotel Indigo for your recent stay in Ottawa and for taking the time to share your stay experience & recommend us on the many different review options. We are delighted to read your feedback and to know that you truly enjoyed your stay with us! We are looking forward to inviting you back...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
The Rox
The Rox
Cuisines: Canadian, Bar, Pizza, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Hotel Indigo is a trendy boutique hotel located in downtown Ottawa and is ideal for those traveling for business or pleasure. Discover what our vibrant neighborhood has to offer! While staying at Hotel Indigo enjoy our indoor pool, 24 hour fitness centre and complimentary high speed internet. Leisure travelers who are seeking a unique hotel experience can escape to our Ottawa hotel, which is conveniently located near a variety of local attractions. Hotel Indigo Ottawa, located in the Ottawa City Centre, places you within walking distance of Rideau Canal, the National Arts Centre and Parliament Hill. Our hotel is just minutes from many local parks, outdoor malls and shopping centres. Hotel Indigo Ottawa is ideal for business travelers since we're located just minutes from companies such as Shopify, Bell Canada and NAV Canada, as well as many government offices and the Shaw Centre. Our hotel in downtown Ottawa is also convenient to the British High Commission, the Ontario Court House and the World Exchange Plaza. Guests of the hotel can enjoy our onsite restaurant, Phi Bistro & Bar, where the food is fresh and the service is inspiring. ... more   less 

Additional Information about The Metcalfe Hotel

Address: 123 Metcalfe St, Ottawa, Ontario K1P 5L9, Canada (Formerly Hotel Indigo Ottawa Downtown)
Region: Canada > Ontario > Ottawa
Price Range: $153 - $357 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Metcalfe Hotel 3.5*
Number of rooms: 106
Reservation Options:
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Also Known As:
Ottawa Hotel Indigo
Hotel Style:
#20 Business Hotel in Ottawa
#23 Family Hotel in Ottawa
#23 Romantic Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from The Metcalfe Hotel staff and other travellers.
6 questions
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6 months ago
Toronto, Ontario, Canada
Toronto, Canada
over a year ago
Toronto, Ontario, Canada
over a year ago

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Questions? Get answers from The Metcalfe Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“avoid street facing room”
 of 5 bubbles Aliu66, 8 Mar 2017 | Read review
“All the rooms seems to be quiet, well Ottawa is a quiet city, btw!”
 of 5 bubbles le0nci0e, 4 Feb 2017 | Read review
“Third floor is close to the pool and fitness areas”
 of 5 bubbles Debroz1111, 31 Jan 2017 | Read review
“Room with a view!”
 of 5 bubbles SteveInVancouver, 11 Jan 2017 | Read review
“Corner suites recommended.”
 of 5 bubbles FergusVictoria, 19 Dec 2016 | Read review
5 of 5