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Brookstreet Hotel

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#17 of 67 Hotels in Ottawa
Certificate of Excellence
GreenLeadersGold level
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1 room 2 adults 0 children
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Brookstreet Hotel
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1,050 Reviews from our TripAdvisor Community

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Showing 1,017: English reviews
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Reviewed 3 days ago NEWvia mobile

I arrived at the hotel at 5:00 pm to check in and was told that my room was not ready yet. I couldn't believe it - not ready. Never has this happened to me. The clerk was very apologetic and comped me a couple of drinks at the bar and waived my parking fee. In my youth I would have...

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Thank Scott C
Montreal, Canda
Reviewed 5 days ago NEWvia mobile

Would definitely go back! This hotel isn't well known, it's not a famous brand, it's not in the middle of downtown, in fact, its in the middle of a parking lot between a bunch of high tech companies but when you walk in, it's nicer, better, more luxurious than many of the top brand hotels. WiFi is included, the pool...

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Thank Traveller_mom2
Patrice B, General Manager at Brookstreet Hotel, responded to this review

Dear Traveller_mom2 Thank you for your review and we are so glad that you enjoyed your stay at Brookstreet, i will be reviewing your comments with my team. I do hope that we can welcome you and your family back again soon.

Burlington, Ontario, Canada
Reviewed 1 week ago NEWvia mobile

Especially if you are heading to an event at the Canadian Tire Center (they give you 15% off your room if you show your event tickets), this is the place to stay. Beautiful hotel with a great restaurant, Starbucks in house, well equipped gym and friendly staff.

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Thank Heaterhabs
Patrice B, General Manager at Brookstreet Hotel, responded to this review

Dear Heaterhabs Thank you for your review and we are very happy that you enjoyed your stay at Brookstreet. We look forward to welcoming you back again soon!

Montreal, Canada
Reviewed 1 week ago

I would have to really nit pick to find anything to complain about. Room was quiet and super comfortable. Jazz lounge, with live jazz, was lively and full of hotel guests even at almost midnight. Room service was quick. Staff very cordial. Sunday brunch has just about anything you could want. We will definitely be back.

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Thank Kimmy61
Patrice B, General Manager at Brookstreet Hotel, responded to this review

Dear Kimmy61 Thank you for your review and we are so glad that you enjoyed your stay at Brookstreet, we look forward to welcoming you back soon.

Ottawa, Canada
Reviewed 1 week ago

The hotel for Kanata's tech sector, this place has everything that a good business hotel should have (significant meeting space, large, efficient & well connected rooms with blackout curtains to ensure maximum quality sleep) This is not to mention the fact there is an onsite spa, awesome pool & work out rooms, multiple restaurants to cater to all times of...

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Thank Doooie
Patrice B, General Manager at Brookstreet Hotel, responded to this review

Dear Doooie Thank you for your review and we are so glad that you enjoyed your stay with us (and keep coming back). We look forward to welcoming you on your next visit.

Chicago, Illinois
Reviewed 1 week ago via mobile

We stayed at the Brookstone Hotel for Blackhawks at Ottawa hockey game, it was only about 10 minutes to Arena and easy in easy out versus attending games in Chicago. Had nice jazz bar after game also! A must stay if attending Ottawa Senators hockey game.

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Thank FrankFern
Patrice B, General Manager at Brookstreet Hotel, responded to this review

Dear FrankFern Thank you for your review and we are glad that you enjoyed your stay with at Brookstreet while attending the Blackhawks game. We hope to welcome you back on your next visit.

Lockport, Illinois
Reviewed 1 week ago via mobile

Luxury Hotel with very reasonable rates. Staff very attentive. Free shuttle to Ottawa Senators Hockey Game but be sure to sign up early as spaces fill up quickly. Located about 20-30 minutes from downtown Ottawa in a nice suburban area. We didn't eat any meals in the hotel. Many places to eat nearby.

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Thank rsob24
Patrice B, General Manager at Brookstreet Hotel, responded to this review

Dear rsob24 Thank you for your review and we are glad you enjoyed your stay at Brookstreet. We look forward to welcoming you back again soon!

Reviewed 1 week ago via mobile

A top notch hotel. Stayed here for a wekend, was very impressed. The room was gigantic, and the staff were very professional. We bookes Sunday brunch which was one of the better meals I've ever had. The parking lot was full and hard to navigate because of weddings and other functions. Small issue really. I would return.

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Thank JaysonRM
Patrice B, General Manager at Brookstreet Hotel, responded to this review

Dear JaysonRM Than you for your review and are very happy that you enjoyed you stay at Broostreet as well as enjoyed your Sunday brunch. We look forward to welcoming you back for another weekend escape soon!

Reviewed 1 week ago

We were there for a hockey tournament. The kids had fun in the pool. The gym was great. They have a rink outside for skating. The room was beautiful. Don't forget to ask for the key for the fridge at the reception. We'll go back there for sure.

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Thank Mylene B
Patrice B, General Manager at Brookstreet Hotel, responded to this review

Dear Mylene B Thank you for your review, we are glad that you and your family enjoyed your stay at Brookstreet for your hockey tournament. We look forward to welcoming you back on your next stay.

Toronto, Canada
Reviewed 2 weeks ago via mobile

Was recently there for the second time and loved this place! The staff are extremely accommodating and super friendly. The rooms are very comfortable, roomy, and well appointed. All the rooms have a nice view. Of note, this hotel is at the westernmost part of the city, so if your primary business is downtown, or your looking to do something...

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1Thank Linus V
Patrice B, General Manager at Brookstreet Hotel, responded to this review

Dear Linus V Thank you for your review and we are so glad that you enjoyed your stay at Brookstreet. We look forward to welcoming you back on your next visit to Ottawa.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Spa
  • Hot Tub
  • Golf Course
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
Escape to Brookstreet, Ottawa's leading four-diamond hotel, golf, spa, wedding and dining destination. Guests are invited to experience Canadian cuisine in Perspectives Restaurant, live jazz and sushi in Options Jazz Lounge, enjoy a Starbucks coffee at B Cafe, play a round on The Marshes championship golf course, executive short course or putting course, burn some energy in Flex Fitness Studio or our ZONE 525 games room or simply relax with a rejuvenating treatment at Au Naturel Spa, or in our dry saunas, whirlpools and saltwater pools. ... more   less 

Additional Information about Brookstreet Hotel

Address: 525 Legget Dr, Ottawa, Ontario K2K 2W2, Canada
Region: Canada > Ontario > Ottawa > Kanata
Price Range: $180 - $285 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Brookstreet Hotel 4.5*
Number of rooms: 276
Reservation Options:
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Also Known As:
Brookstreet Hotel Ottawa
Brook Street Hotel
Hotel Style:
#1 Green Hotel in Ottawa
#5 Luxury Hotel in Ottawa
#10 Romantic Hotel in Ottawa
#11 Business Hotel in Ottawa
#25 Family Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from Brookstreet Hotel staff and other travellers.
8 questions
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Questions? Get answers from Brookstreet Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed on an upper floor so no chance of hearing anything from the jazz lounge. Not sure if that would be heard on lower floors.”
 of 5 bubbles Kimmy61, 20 Mar 2017 | Read review
“All rooms are huge, but upgrades aren't expensive - can get a balcony or a massive suite fairly inexpensively”
 of 5 bubbles Doooie, 20 Mar 2017 | Read review
“For a couple extra dollars ask for a room with a balcony.”
 of 5 bubbles 631marct, 4 Mar 2017 | Read review
“higher floor with city overview”
  • checking out
  • Great design and layou
 of 5 bubbles S7706MFjeffw, 3 Mar 2017 | Read review
“The Junior Suite is a good value”
 of 5 bubbles ErinRuss, 26 Feb 2017 | Read review
5 of 5