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Holiday Inn Hotel & Suites Downtown

04/06/2017 05/06/2017
1 room 2 adults 0 children
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Holiday Inn Hotel & Suites Downtown
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254 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Hotel & Suites Downtown
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Showing 230: English reviews
Ottawa, Canada
Reviewed 10 May 2014

Reserved this room for my sister and her husband and everything was nice. We went there to check them in and the staff were friendly and rooms clean. It's a good location for going around so they thanked me for it. Thank you.

Thank Brenda J
Reviewed 24 April 2014

I spent one night at this hotel while sequestered for jury duty in Ottawa. I was pleasantly surprised with the room. It was large, bed was comfortable, and it was clean. We had breakfast in the restaurant in the morning and it was ok...If I was there again I would stick to the basics as I ordered the eggs benedict...

1Thank Jaboda
Black Creek, Canada
Reviewed 22 April 2014

There were five of us, gathering from various places around Canada, for a surprise birthday celebration for my sister, who lives in Ottawa. There were a couple of different repair projects going on, but the staff were helpful, and apologetic for any inconveniences (hardly noticeable). We ended up needing more pillows, more blankets, a cot --- you get the idea!...

Thank shirls-ann
Woking, United Kingdom
Reviewed 18 April 2014

Perfectly placed in the centre of town. Easy walk to the canal, market and historic sites. Check in was fine, there is some renovation work going on but it did not disturb us. They are rebuilding the garage so there is no car parking. There is a car park close but the receptionist recommended another a little further away. Yes...

1Thank Redlodge52
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Downtown, responded to this review

Dear Redlodge52, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient. However, we’re sorry we fell below your expectation regarding the breakfast experience. We will look into this concern.I assure you the feedback of our hotel will be...

Forest Lake, Minnesota
Reviewed 23 March 2014

tHIS WAS AN UNBELIEVABLE SURPRISE TO SAY THE LEAST. The room was fabulously comfortable and pleasant as a suite should be The staff was not only professional but very helpful as to many choices of beer and wine and locations to eat. I was too exhausted to go out but the restaurant - Lane's - prepared some of the best...

Thank Indy27
Toronto, Canada
Reviewed 22 March 2014

They did not mention that the work they are doing on their parking lot means not only that it is closed but that you will have to deal with jack hammering from early in the morning until late in the evening. You can hear and feel it even high up in the building. I looks like they have a lot...

3Thank MertotheTraveller
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Downtown, responded to this review

Dear MertotheTraveller, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should...

Reviewed 17 March 2014

Stayed for one night on a quick stopover enroute to Quebec. I was assigned a smallish queen room on the 16th floor. It was clean and quiet despite backing onto the bank of elevators. Nice view overlooking city hall and parliament hill. My only complaint is that I was told there was secure parking onsite. There is not. It is...

Thank steffycanuck
Toronto, Canada
Reviewed 16 March 2014

Very unhappy with the communication at the time of the booking and when we arrived to check-in. We were not informed that the hotel parking lot was under construction and that there would be drilling all day from 10am-6pm. This driilling vibrated upto the 16th floor, which is the top floor. Restaurant and lobby was empty all the time. Also,...

3Thank Kim L
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Downtown, responded to this review

Dear Kim L, Thank you for taking the time to provide feedback on your stay. It is unfortunate the parking options prevented you from fully enjoying your time at the hotel. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from additional attention. We have shared your comments with...

Toronto, Canada
Reviewed 16 March 2014 via mobile

We choose the holiday inn because it appeared to be close by uOttawa when we went to visit their spring open house. It's was a good choice! Within walking distance to restaurants, local sites, and the university. The hotel is undergoing renos but staff were friendly and welcoming and the room was very spacious and clean, modern and comfortable. The...

2Thank chapmk2
Sudbury, Ontario
Reviewed 21 February 2014

Attended the last weekend of Winterlude in 2014. Very good location as we only had to walk down one street to access the canal. Stayed on the 16th floor in a one bedroom suite that had a living room, dining room and kitchen. Good amenties if you're travelling with a young family. Hotel is a little dated looking, furniture in...

1Thank Zoomerrs
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Downtown, responded to this review

Dear Zoomerrs, Thank you for leaving us a feedback. It is rewarding to hear that you appreciate our convenient hotel location for your activities. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. I am sorry the room furniture and parking service fell below...

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04/06/2017 05/06/2017
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  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Room Service
  • Dry Cleaning
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Downtown Ottawa Location Ideal for All Travelers. Located in the trendy Golden Triangle District of downtown Ottawa, Holiday Inn & Suites - Ottawa Downtown is a well-appointed hotel in close proximity to the MacDonald Cartier International Airport (YOW) and the Ottawa Train Station. Our location places you mere steps from the Rideau Canal, a UNESCO World Heritage site where you can stroll, bike or skate by many great historic and contemporary attractions of downtown. Our Ottawa hotel is within walking distance of trendy Elgin Street's shops, restaurants and nightlife, historic Byward Market, the Canadian War Museum and Parliament Hill. Lodging here benefits business travelers who are visiting the Department of National Defense, the Government of Canada Conference Centre, and other businesses in downtown Ottawa. Our hotel's amenities include eight meeting rooms, event packages and a Business Centre to meet your business needs. From Lane's Restaurant and Lounge to the Fitness Centre, we aim to provide you with a convenient stay in downtown Ottawa. Each hotel room features a triple-sheeted bed, a sitting area, TV, a work area with a desk, and free high-speed Internet access. Our downtown Ottawa hotel staff go beyond the average hotels in Ottawa to give you the comfort you deserve. ... more   less 

Additional Information about Holiday Inn Hotel & Suites Downtown

Address: 111 Cooper Street, Ottawa, Ontario K2P2E3, Canada
Region: Canada > Ontario > Ottawa
Price Range: $127 - $262 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Hotel & Suites Downtown 3*
Number of rooms: 269
Reservation Options:
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Also Known As:
Holiday Inn Hotel And Suites Downtown
Holiday Inn Downtown
Holiday Inn Ottawa
Ottawa Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Hotel & Suites Downtown staff and other travellers.
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Questions? Get answers from Holiday Inn Hotel & Suites Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“One high up and facing Parliament. There are also rooms with kitchen facilities if you fancy eating in.”
ANDYKWestYorks, 3 Feb 2015 | Read review
“I always prefer nice views and in this case will be mainly city - I would recommend a room high up where you can see the center of the city”
travelww40, 17 Jun 2014 | Read review
“get rooms facing the street my room was room #416 and it was great.”
ldantimo, 14 Jun 2014 | Read review
“Higher is better - there's a nice view of the city higher up on one side of the building.”
0natalief, 22 May 2014 | Read review
“Excellent view for rooms on the East side of the hotel.”
recceptl, 21 May 2014 | Read review
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