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Ottawa Marriott Hotel

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#11 of 67 Hotels in Ottawa
Certificate of Excellence
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1 room 2 adults 0 children
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Ottawa Marriott Hotel
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939 Reviews from our TripAdvisor Community

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Showing 844: English reviews
Canada
Reviewed 22 May 2015 via mobile

This Hotel in Ottawa is good in service hospitality and all that you need to live comfortably after a long days trip etc... The rates are a bit expensive but worth trying out. The hotel is in the heart of Ottawa, with all restaurants and places to visit. Try it out!

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Helpful?
Thank 513adventure
OttawaMarriottHotel, Sales & Marketing Coordinator at Ottawa Marriott Hotel, responded to this review

Thank you for taking the time to provide a review concerning your experience at the Ottawa Marriott. To ensure the best available rate, I would suggest that you attempt to book as far in advanced as possible to benefit from possible reductions. We appreciate your comments concerning our location in downtown Ottawa. We hope to have the pleasure of welcoming...

Reviewed 21 May 2015 via mobile

The staff at this hotel go above and beyond and make this hotel a home away from home. They welcome you with a smile and go above and beyond. The concierge lounge staff are always chipper and pleasant and start your day off on the right foot. Spin staff always a pleasure to converse with and remember their customers which...

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Helpful?
1Thank Baresinkoff
OttawaMarriottHotel, Sales & Marketing Coordinator at Ottawa Marriott Hotel, responded to this review

I am pleased that you had a wonderful stay and thank you for writing a detailed review of your feedback. Our team strives to make every guests stay special and unique. We hope you continue to make Marriott hotels your home away from home! Thank you again for your review and come visit us again soon! Sincerely, Georgina K. Sales...

NB
Reviewed 21 May 2015 via mobile

Best Marriot Hotel staff we've experienced so far. Great central location & parking (6' height restriction though/ glad I left my 2500 series Truck at home). Stayed in 1420 corner room with balcony. Amazing views clean, fresh, not a typical dusty Hotel. Breakfast buffet is second to none w/ great eggs made to order.

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Helpful?
Thank nb_cpl
OttawaMarriottHotel, Director of Operations at Ottawa Marriott Hotel, responded to this review

Thank you very much for your visit at the Ottawa Marriott and for taking the time to write your great impressions about our hotel. It is for guests like you that our hotel remains one of the most appreciated hotels in Ottawa. Thank you for highlighting the brilliant attention provided by our Chef and his culinary group. We are thrilled...

Toronto
Reviewed 20 May 2015

Location of this Hotel is prime, close to Parliament, Ottawa River (Ottawa Lock) and best restaurants. If travelling with kids, this Hotel has various amenities for children and teenagers. I found the rooms to be very smaller than rooms in Europe. It was myself and my husband and 12 year old son, but we felt overcrowded in the room. Never...

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Helpful?
Thank Aline7777
OttawaMarriottHotel, Director of Operations at Ottawa Marriott Hotel, responded to this review

We appreciate you taking the time to review and comment on our knowledgeable team and location. We are however disappointed to see the guestroom was small as we believe the space provided is consistent with the major branded hotels in Ottawa. Our underground parking was designed based on industry standards with a 6 foot one inch height maximum. Or staff...

Dubai, United Arab Emirates
Reviewed 20 May 2015 via mobile

The hotel is showing its age. No room safety deposit boxes and older design do not show this hotel in a good light. What does shine through is the staff. Their can do attitude makes the other worries disappear. The Starbucks on site is the one exception, I have never seen a more disorganized, ill trained, terrible mannered and above...

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Helpful?
2Thank Feanorq8
OttawaMarriottHotel, Director of Operations at Ottawa Marriott Hotel, responded to this review

Thank you for taking the time to share your experience at the Ottawa Marriott Hotel through TripAdvisor. We are sorry and appreciate receiving details about anything less than perfect. Guest satisfaction is out priority and we will review to make any necessary corrections to our service delivery. Our onsite Starbucks has received constant positive feedback and is highlighted in many...

Thornhill, Canada
Reviewed 19 May 2015

Not top star but great location for anything in Ottawa. Price is right and easy walk to sights. The restaurant is just ok not fine dining but has a breakfast buffet that is simple with choices. Rooms are clean but a little outdated. Staff are friendly and helpful. Very busy place with families and sports meets.

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Helpful?
Thank Lyn L
OttawaMarriottHotel, Director of Operations at Ottawa Marriott Hotel, responded to this review

Thank you for your contribution on TripAdvisor concerning your recent stay at the Ottawa Marriott Hotel. We are disappointed that your short stay with us was simply average. We only wish that we would have been brilliant in order to receive a higher rating from you. Thank you for recognizing the friendly service and cleanliness of our hotel. We continue...

newmarket, on
Reviewed 19 May 2015

e stayed in a corner room with a king bed, which was nice and bright. The Good: - location was good, walking distance of Parliament and Rideau Canal - starbucks at bottom of hotel - room was bright with big windows - fast check in - room fairly clean except for someone's sock I found on the floor.. The bad:...

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Helpful?
Thank Java_in_Newmarket
OttawaMarriottHotel, Director of Operations at Ottawa Marriott Hotel, responded to this review

Thank you for your review concerning you recent stay at the Ottawa Marriott. We are delighted that you appreciated our location, the fast check-in and our Starbucks located in our great room. I am concerned however about your impression of our beds and the coffee that was served to you. I want to inform our guests that the bed pad...

Reviewed 19 May 2015 via mobile

The hotel is well located one block from the Supreme Court and is easy to find. The staff are very courteous and friendly. Breakfast is well priced and covers the essentials. Rooms are clean and spacious. Considering the price, well worth the value you pay compared to other comparable hotels.

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Thank cacaococoa
OttawaMarriottHotel, Director of Operations at Ottawa Marriott Hotel, responded to this review

Thank you kindly for choosing the Ottawa Marriott and providing feedback on your recent stay with us. We consistently aim to provide an excellent experience to our guests. Try and com visit us again soon. Sincerely, Stephane P Director of Operations

Reviewed 19 May 2015 via mobile

Thank you to the most amazing crew. We enjoyed our stay very much. A very special thank you to Monica for being such an awesome host and guide for this beautiful city. We will definitely return. Daniela

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Helpful?
1Thank Danutza08
OttawaMarriottHotel, Director of Operations at Ottawa Marriott Hotel, responded to this review

With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. The praise expressed to Monica is fantastic and I will be sure to share this with her. Warm Regards, Stephane P Director of Operations

Toronto, Canada
Reviewed 19 May 2015

Stayed at the Mariott over the long Victoria Day weekend 2015. Hotel is centrally located in the downtown core - easy to find (north on Kent St at the corner of Kent St and Queen St). Underground parking can be entered from Queen St. Close to the tourist attractions (walking distance to the Hill, Mint, National Gallery, War Museum and...

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Helpful?
Thank mikeh_zhilingx
OttawaMarriottHotel, Director of Operations at Ottawa Marriott Hotel, responded to this review

Thank you for the compliments concerning our location to the Ottawa attractions and choosing the Ottawa Marriot for your stay during the Victoria Day long weekend. When we don’t get a perfect score on these reviews, we love to know why in order to improve and best meet your needs in the future. We are happy you provided details as...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Spin Kitchen and Bar
Spin Kitchen and Bar
Cuisines: American, Bar, Canadian, Contemporary, Pub
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Luxury in the heart of Canada's capital city. The Ottawa Marriott will exceed your expectations with impeccable service and beautifully designed rooms and suites. Both business and leisure travelers will appreciate our hotel amenities, including free in-room Internet access and luxury pillowtop mattresses. Flat-screen TVs and Marriott's exclusive Plug-In technology help keep you connected and productive. Additional hotel perks, like a heated indoor pool and our popular Kids' Zone, ensure an enjoyable stay for guests of all ages. Enjoy comfort food with a modern twist at "spin" Kitchen & Bar, or sip fresh-brewed coffee at our onsite Starbucks(R). Meetings at the hotel are memorable, thanks to our 35,000 square feet of meeting space and expert planning services. And our superb location makes it easy for you to explore famous Ottawa attractions, including Rideau Canal and the National Gallery of Canada. For a restorative stay in the Nation's Capital, choose the Ottawa Marriott Hotel. ... more   less 

Additional Information about Ottawa Marriott Hotel

Address: 100 Kent Street | Enter on your left from Kent Street (corner of Sparks Street), Ottawa, Ontario K1P 5R7, Canada
Region: Canada > Ontario > Ottawa
Price Range: $143 - $525 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ottawa Marriott Hotel 4*
Number of rooms: 489
Reservation Options:
TripAdvisor is proud to partner with Marriott, Booking.com, Hotels.com and Priceline so you can book your Ottawa Marriott Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Marriott Ottawa
Ottawa Marriott
Hotel Style:
#3 Luxury Hotel in Ottawa
#7 Family Hotel in Ottawa
#7 Business Hotel in Ottawa
#16 Romantic Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from Ottawa Marriott Hotel staff and other travellers.
11 questions
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Toronto, Canada
2 months ago
Saint John, Canada
8 months ago
Washington DC, District of Columbia
Toronto, Canada

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Questions? Get answers from Ottawa Marriott Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor looking North offers great views of Parliament, the Ottawa River and Gatineau.”
 of 5 bubbles BobD123, 29 Mar 2017 | Read review
“Rooms facing southeast above 18th floor give you a view on the Parliament and river”
 of 5 bubbles busymothertoronto, 18 Mar 2017 | Read review
“Upper room for better views & reduced street noise.”
 of 5 bubbles stigs17, 6 Mar 2017 | Read review
“Ask for a room with a view of the river”
 of 5 bubbles SuperDave666, 21 Feb 2017 | Read review
“always provide well for our accessible needs!”
 of 5 bubbles peteraR2788JO, 16 Feb 2017 | Read review
5 of 5