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Ottawa Marriott Hotel

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#12 of 66 Hotels in Ottawa
Certificate of Excellence
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1 room 2 adults 0 children
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Ottawa Marriott Hotel
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893 Reviews from our TripAdvisor Community

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Showing 802: English reviews
Reviewed 6 days ago NEWvia mobile

I have been travelling to Ottawa on business since 2012 and I almost exclusively stay at the Ottawa Marriott. I always feel welcomed and it is a comfortable place to be when I am away from home. There is nothing nicer than being greeted by name and a smile when you enter a room, and that is my experience at...

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Helpful?
Thank Anthony B
OttawaMarriottHotel, General Manager at Ottawa Marriott Hotel, responded to this review

We are delighted to have contributed to your frequent visits to Ottawa. The compliments expressed about the comfort of the hotel and our hosts is truly appreciated. It is wonderful that we delivered a brilliant experience and we are grateful that you expressed it through this testimonial. We are thrilled to have you as a regular guest and we look...

Reviewed 6 days ago NEWvia mobile

This hotel is located near the city center in Ottawa and you have 10-15 minutes to the Parlament. Location is very good but this is only one thing that good is in this hotel. Poor facilities, poor service and poor breakfast. Looks like more like hostel than like hotel. I wouldnt recomend it.

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Helpful?
Thank Ivan O
OttawaMarriottHotel, General Manager at Ottawa Marriott Hotel, responded to this review

Thank you for your endorsement of the fabulous location we have to all of the Ottawa attractions. We are disappointed however to read that we did not meet your overall expectations. We benefit from a strong reputation on TripAdvisor with an 84% endorsement rating based on hundreds of reviews and we simply wished that we could have attained this from...

Toronto, Canada
Reviewed 1 week ago NEW

Our international education conference, ICSEI was at the centre in the Delta; however there is an underground passage connecting the two hotels, so you don't have to worry about Ottawa winters. I like the Marriott better. They gave me a coupon for breakfasts. The breakfast buffet is substantial, and the bar lounge is nice. The desk had some good suggestions...

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Helpful?
Thank Beverley F
OttawaMarriottHotel, General Manager at Ottawa Marriott Hotel, responded to this review

Thank you for recognizing our efforts to host the ICSEI conference in our city. It is gratifying to read that we delivered a brilliant service. Thank you for highlighting the heated underground passage way linking us to our sister hotel. Our Hosts had a wonderful time hosting this event and we are very proud of their ability to deliver such...

Chatham, New Jersey
Reviewed 1 week ago NEW

The location of this hotel is ideal for exploring Ottawa. A short walk to Parliament Hill or to ByWard Market, there is much to enjoy. The staff was really helpful, and helped with logistics of underground parking. Also, the menu in the adjoining bar and restaurant excellent!

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Helpful?
Thank Val S
OttawaMarriottHotel, General Manager at Ottawa Marriott Hotel, responded to this review

Thank you for your review regarding your stay at the Ottawa Marriott. We appreciate the positive comments you wrote and we are delighted that your stay was comfortable. Thank you for the great comments concerning the menu at our bar and restaurant. We are pleased that the menu met your expectations. Our kitchen hosts put a lot of thought into...

Chaguanas, Trinidad
Reviewed 1 week ago

This property is ideally located near the City Center within walking distance to The Parliament buildings, Supreme Court of Canada and other must see buildings with a lot of history behind them. The rooms were very stylish and modern with an amazing view of the Ottawa river. Great experience...Loved it.

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Helpful?
Thank Crysla J
OttawaMarriottHotel, General Manager at Ottawa Marriott Hotel, responded to this review

We are delighted that you had a comfortable stay at the Ottawa Marriott and that you have taken the time to write about it. Thank you for your feedback, it is gratifying to read that our rooms, location and views met your expectations. It is exciting to receive so many compliments from a guest and we thank you for selecting...

Reviewed 1 week ago via mobile

As newlyweds we decided last minute to find a space in the city for a quick getaway for one night. We booked using Hotwire.com and this was the place they gave us. At check in, Kristine at guest services was absolutely incredible! She offered us complementary slippers and bathrobe, moved our room up to the 25th floor with an incredible...

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Helpful?
Thank Tasha M
OttawaMarriottHotel, General Manager at Ottawa Marriott Hotel, responded to this review

We are delighted that you had an exceptional experience at the Ottawa Marriott and we want to thank you for choosing us. Thank you for highlighting the wonderful service you received from Kristine and we will share your great comments with her. We continue to develop our skills in making each encounter with our guest brilliant and it is gratifying...

Calgary, Canada
Reviewed 1 week ago

very nice hotel, stayed at the hotel for 1 week, staff is very nice, kind and polite, they greet you each time coming in and out, the hotel is less then 10 mins walking to the Parliament hill. 21 above has great views, nice to be outside of downtown. the hotel has Starbucks on the premise and a small food...

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Helpful?
Thank kkcolin
OttawaMarriottHotel, General Manager at Ottawa Marriott Hotel, responded to this review

Thank you very much for the fantastic review concerning your experience at the Ottawa Marriott. It is terrific to read that our hosts made a connection with you and that our location was convenient. We are always grateful to receive positive feedback and we thank you for taking the time to share this experience with us. Once again, thank you...

Montreal
Reviewed 2 weeks ago via mobile

Hotel is downtown superb location did anything you need in Ottawa. Lots of crew stays here so it can get a bit noisy sometimes. However the treasure is This hotel are workers. Amazing people from ladies that do room to super super good front desk. Me Mathieu and Ma Alyssa definitely need recognition. Their approach and smile were just amazing....

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Helpful?
Thank fabioinmontreal
OttawaMarriottHotel, General Manager at Ottawa Marriott Hotel, responded to this review

Thank for recognizing our greatest asset - our people. It is wonderful to read that they made a positive impression on your stay. We will share your incredible review with them and ensure that we give additional kudo's to Matthieu and Alyssa. Once again thank you and we look forward to hosting you again int he near future. Regards, Stephane...

Toronto, Ontario
Reviewed 2 weeks ago via mobile

Very friendly staff at Check-in... Just 10-min walk to the Parliament Hill... Get an Executive room on high floors (21 and above) , and enjoy the view of the River and Parliament, without any buildings in front of the room. Best place for watching the fireworks especially for the New Year's Eve, when it's very cold outside. Unfortunately, the A/C...

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Helpful?
Thank Sharpest-Look
OttawaMarriottHotel, General Manager at Ottawa Marriott Hotel, responded to this review

Thank you for your wonderful review. Ottawa was in a celebratory mood as we kicked off the 150th Anniversary of our great country. It is great that you experienced it first hand and got to watch the fire works from the comfort of your guestroom. We look forward to many more fantastic events planned for this historic year in Ottawa....

Montreal, Canada
Reviewed 2 weeks ago

We booked this location based on other reviews mentioning the play rooms (2) for kids and the indoor pool. It's too bad the website has almost zero information about this and very poor pictures. Booking by phone wasn't very pleasant, every person involved seemed in a hurry and transferred the call without answering simple questions. I'd agree carpets and general...

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Helpful?
Thank Fabian R
OttawaMarriottHotel, General Manager at Ottawa Marriott Hotel, responded to this review

Thank you for posting your first hotel review on TripAdvisor. We are disappointed that we did not meet your expectations. We have reviewed your feedback and wish to provide additional information concerning your impression. We invite guest to view the various pictures available on Marriott.com under the activities section or on TripAdvisor to understand the amenities available at our hotel....

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Spin Kitchen and Bar
Spin Kitchen and Bar
Cuisines: American, Bar, Pub, Canadian, Contemporary
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Luxury in the heart of Canada's capital city. The Ottawa Marriott will exceed your expectations with impeccable service and beautifully designed rooms and suites. Both business and leisure travelers will appreciate our hotel amenities, including free in-room Internet access and luxury pillowtop mattresses. Flat-screen TVs and Marriott's exclusive Plug-In technology help keep you connected and productive. Additional hotel perks, like a heated indoor pool and our popular Kids' Zone, ensure an enjoyable stay for guests of all ages. Enjoy comfort food with a modern twist at "spin" Kitchen & Bar, or sip fresh-brewed coffee at our onsite Starbucks(R). Meetings at the hotel are memorable, thanks to our 35,000 square feet of meeting space and expert planning services. And our superb location makes it easy for you to explore famous Ottawa attractions, including Rideau Canal and the National Gallery of Canada. For a restorative stay in the Nation's Capital, choose the Ottawa Marriott Hotel. ... more   less 

Additional Information about Ottawa Marriott Hotel

Address: 100 Kent St | Enter on your left from Kent Street (corner of Sparks Street), Ottawa, Ontario K1P 5R7, Canada
Region: Canada > Ontario > Ottawa
Price Range: $163 - $448 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ottawa Marriott Hotel 4*
Number of rooms: 489
Reservation Options:
TripAdvisor is proud to partner with Marriott, Booking.com, Travelocity, Hotels.com and Priceline so you can book your Ottawa Marriott Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Marriott Ottawa
Ottawa Marriott
Hotel Style:
#3 Luxury Hotel in Ottawa
#7 Family Hotel in Ottawa
#7 Business Hotel in Ottawa
#16 Romantic Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from Ottawa Marriott Hotel staff and other travellers.
9 questions
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Saint John, Canada
6 months ago
Washington DC, District of Columbia
Toronto, Canada
12 days ago
Toronto, Canada

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Questions? Get answers from Ottawa Marriott Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“had a corner suite and lots of windows”
 of 5 bubbles 245beverleyf, 10 Jan 2017 | Read review
“Ask about possible ongoing events (hockey grousp, conventions, etc.), staff will accomodate to be on other floors”
 of 5 bubbles 277fabianr, 31 Dec 2016 | Read review
“Ask for a high floor, and be polite for goodness sakes!”
 of 5 bubbles toughgirl, 30 Dec 2016 | Read review
“Corner rooms are larger. Best not to be on the street side due to construction noise.”
  • Dirty and dated carpets
  • Construction in the street.
  • Awkward layout, minimal space
 of 5 bubbles caldosh, 27 Dec 2016 | Read review
“Parliament view is really nice.”
 of 5 bubbles phylliss985, 25 Dec 2016 | Read review
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