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Residence Inn Ottawa Downtown

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#13 of 67 Hotels in Ottawa
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Residence Inn Ottawa Downtown
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814 Reviews from our TripAdvisor Community

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Showing 748: English reviews
Fonthill, Ontario
Reviewed 29 July 2016

We recently stayed overnight in Ottawa and booked this hotel based on it's location near the Parliament Buildings and Byward Market. The entrance to the hotel is easy to miss especially when there are numerous trucks double parked making deliveries. We actually missed the driveway the first time and had to circle the block. Checking in was a tad inconvenient...

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1Thank cindy l
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi cindy l, Thank you for your comments after your recent stay with us. I am sorry about you missing the Hotel totally and yes the delivery trucks do obstruct the view of the Hotel from a vehicle. We are glad that your experience at the Hotel was positive while being cautious about riding out with a motorcycle. The slope...

Reviewed 28 July 2016 via mobile

This hotel was great. Good location which was close to Parliament and close to many other attractions like Rideau canal, and war monument. Excellent staff, they were friendly and always helpful. Hotel room was very spacious. Close to many great restaurants. Would stay here again.

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1Thank Eric B
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi Eric B, We are very happy that your stay with us was great and we appreciate your comments. We look forward to your next visit !! Thanks and regards, N.Ravi General Manager

Toronto, Canada
Reviewed 28 July 2016

Rooms are huge - it's a bedroom with a living room, bathroom and almost a full kitchen (in a separate area). Lots of space if traveling with a family. Rooms are old and dated, but are decently clean. Breakfast is complimentary but always busy so get there early! They have a decent variety including eggs, sausages, pancakes, toast, cereal, etc.

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Helpful?
Thank aeh91190
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi aeh91190, Thank you for the review and your stay with us. We're glad you liked the space in the rooms. Our breakfasts do get busy and thank you for the advice but are glad you like the variety. Looking forward to your next visit . With kind regards, N.Ravi General Manager

Reviewed 28 July 2016 via mobile

We stayed two weeks at the hotel and got to know services very well. The staff are very friendly. We had a suite so ate in a lot also. Kitchen supplies and gadgets seem to vary room to room somewhat. Parking per night is a little pricey but is easy to access/exit the hotel. Within walking distance of Parliament Hill,...

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1Thank ABM007
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi ABM007, We thank you for your extended stay and are quite pleased at the wonderful review. Thank you for the nice word about the staff at the Hotel and we are all happy to read this. We look forward to your future visit to Ottawa. With kind regards, N.Ravi General Manager

Riyadh
Reviewed 27 July 2016 via mobile

This is one better hotels that's right smack in the middle of the business district in Ottawa. The facilities are clean and trendy. Customer service is really good. The hotel provides transportation for a very reasonable fee. I would highly recommend visiting this hotel whenever you're in the beautiful city of Ottawa for business or related tasks.

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1Thank Ahmed M
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi Ahmed M, I appreciate the comments on you have written about our Hotel. However, not clear is that we do not normally provide transportation but assist in getting you tickets for sight seeing if that is what you meant. Thank you about the visit to the nation's Capital. With kind regards, N.Ravi General Manager

Kitchener, Ontario
Reviewed 27 July 2016

The room was much larger than anticipated! It was clean and well stocked. This hotel is right close to everything, making it very easy to get around. Staff were very pleasant and easy to speak to. The concierge at the desk was knowledgable & gave some very good information about attractions and things to do in the area.

Review collected in partnership with this hotel
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2Thank plb828
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi plb828, Very happy that you enjoyed your stay and we were able to give you all the assistance to enjoy our great city!! We are also pleased that you liked the size of our rooms and everything you needed was there for you. Hope to see you again. With kind regards, N.Ravi General Manager

Reno, Nevada
Reviewed 27 July 2016

Walking distance to Parliament, the Rideau Canal, and many great restaurants, and very close to shopping! The staff was welcoming, friendly and very willing to help with maps and directions, and with restaurant recommendations. The complimentary breakfast options were plentiful; pancakes, oatmeal, and so much more.

Review collected in partnership with this hotel
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2Thank kelgann
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi kelgann, Glad you enjoyed the city and the Hotel and we are very pleased that all our staff were welcoming as they enjoy serving all our guests like their own. Regards, N.Ravi General Manager

Toronto, Ontario
Reviewed 27 July 2016

This won't be the fanciest place you stay (the hotel is rather outdated style-wise), but it is very family friendly, well located, hot breakfast buffet with a lot of options and was clean! The only issue was that I requested a crib when I made my reservation and didn't get one, even after I followed up, so my infant had...

Review collected in partnership with this hotel
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1Thank 464shanab
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi 464shanab, Thank you for taking the time to write out this review. We are happy that you liked the Hotel and we are sorry that you did not get a crib during your stay. We have a limited number of cribs in the Hotel and they are given out on request on a first come basis. I hope that...

Brasilia
Reviewed 26 July 2016

Very nice hotel, close to turistic areas, possible to do everything by foot if you're willing to walk a little, close to nice restaurants. The breakfast is very north american like: eggs, bacon, and etc.

Review collected in partnership with this hotel
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Helpful?
1Thank letorres89
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi letorres89, We are glad you liked the closeness to all the touristic areas and restaurants etc. We are also happy that our breakfasts, which are of Marriott standards, was to your satisfaction. Regards, N.Ravi General Manager

Charlotte, North Carolina
Reviewed 26 July 2016

We had an outstanding time in Ottawa and loved the location of the Marriott. The only drawback was the parking in the basement. It had extremely low ceilings and tight corners!!! The one night we couldn't find a spot and spent a great deal of time driving around until one opened up!! (Plus we had to pay extra for parking!!!)

Review collected in partnership with this hotel
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1Thank Patti B
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi Patti B, Thank you for your comments and for your stay with us. We are glad you liked the location and am sorry that the parking did not work out very well for you. Being in the downtown area ,space is unfortunately limited and we regret that there was no space in the parking garage that tends to get...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Residence Inn Ottawa Downtown

Address: 161 Laurier Ave W, Ottawa, Ontario K1P 5J2, Canada
Region: Canada > Ontario > Ottawa
Price Range: $170 - $351 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Ottawa Downtown 3*
Number of rooms: 177
Reservation Options:
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Also Known As:
Residence Inn Ottawa Downtown Hotel Ottawa
Ottawa Residence Inn
Hotel Style:
#20 Family Hotel in Ottawa
#25 Business Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Ottawa Downtown staff and other travellers.
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Questions? Get answers from Residence Inn Ottawa Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“705 was very quiet ”
 of 5 bubbles MargieH892, 23 Jan 2017 | Read review
“Great value use it and enjoy.”
 of 5 bubbles keithsP1166XQ, 21 Jan 2017 | Read review
“Great location”
 of 5 bubbles Canadians_1907, 19 Jan 2017 | Read review
“Watch out for hockey teams staying over!”
 of 5 bubbles 27fionas, 16 Jan 2017 | Read review
“Very spacious although comforter for bed could have been a bit heavier”
 of 5 bubbles wybren, 15 Jan 2017 | Read review
5 of 5