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Les Suites Hotel Ottawa

TravelocityUSD 469*
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#13 of 67 Hotels in Ottawa
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 486*
USD 469*
USD 486*
USD 486*
USD 469*
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Les Suites Hotel Ottawa
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1,384 Reviews from our TripAdvisor Community

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Showing 1,307: English reviews
Newcastle, On
Reviewed 4 days ago NEW

We chose the location to be able to walk to the sights and access the bike trails, and it was very good for that. They upgraded us to a two-bedroom apartment from a one-bedroom, which was nice but we really didn't use the extra room. We had everything we needed in the room, nice amenities and a well-stocked kitchen. I...

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Helpful?
Thank Joyce K
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Joyce, I’m so thrilled that you enjoyed our clean and comfortable suites, our awesome downtown location and our helpful Team Members! We are very proud of our network of bike paths available for our guests. The Ottawa River Pathway is a 31 km. pathway that follows the Ottawa River and passes a number of Ottawa’s attractions (i.e. Canadian War...

Toronto, Canada
Reviewed 4 days ago NEW

We were blown away by how fabulous our experience was at Les Suites. We were travelling with a 9 month old and the staff went above and beyond to accommodate our needs. The room was large, clean, and stocked with everything we could possibly need. The location was fantastic. I can't think of a better option in downtown Ottawa and...

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Helpful?
Thank AVandmor
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear AVandmor, Thank you for recognizing our phenomenal guest service standards! Our Team does go out of their way to ensure that we accommodate specific guest needs. As a father myself, I know that travelling with infants and small children is not the easiest. Our ensuite washers/dryers do come in handy! It would be my absolute pleasure to host you...

Reviewed 4 days ago NEW

The Hotel is perfectly located the rooms are comfortable and current. The price was right and the service was awesome. The amenities were comparable to the the best hotels. I thoroughly enjoyed this hotel great accommodations and atmosphere

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Helpful?
Thank alfredpoitier
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Alfred, Thank you for your fantastic review and it was a pleasure to host Kiwanians! I do sincerely appreciate your recognition of our service excellence, our value for money and our awesome downtown location! I look forward to hosting you again on your next stay in Ottawa! Sincerely, Chris Pierce General Manager Ottawa Tourism’s Star Team of the Year

Ajax, Canada
Reviewed 6 days ago NEW

They may have upgraded their lobby but not their rooms. The room smelled like it had been fumigated recently. It felt and looked old and rundown. Housekeeping came and made our beds and then left. They came back 2 hours later and said sorry we had to go and get another room ready. Then that night we realized they didn't...

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Helpful?
Thank GNB55
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear GNB55, I do sincerely apologize that you thought your suite was rundown and the service of our Front Desk Agents and Housekeeping Team was less than expected. What you experienced is definitely not a Les Suites’ standard. Les Suites Hotel Ottawa, which is one of a kind, is known for our service excellence, our spacious and comfortable suites and...

Kitchener, Canada
Reviewed 6 days ago NEW

Great location downtown, great staff, very comfortable rooms, exercise room, pool. hot tub, etc. We stayed there in May 2017, they where full but still found accommodation for us. The front desk staff were very pleasant and helpful with my booking mix up. Thanks again, Steven

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Helpful?
Thank Koolstra
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Koolstra, Thank you for your excellent review and your continued patronage! I’m pleased that our Guest Service Manager, Steven, was able to assist you! Your recognition of our service excellence, comfortable suites, amenities and fabulous downtown location is very much appreciated and it would be a pleasure to host you again! Sincerely, Chris Pierce General Manager Ottawa Tourism’s Star...

Reviewed 6 days ago NEW

Arrived in Ottawa for the Tulip Festival, a very busy time, the hotel was full yet we had no sense of being rushed at any time. Staff always had time for our questions. A reservation staffer named "Aja" (hope that is spelled correctly) had handled our booking noting the needs of one in our group with a health issue and...

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Helpful?
Thank deborahaR7472AN
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Deborah, Thank you for your awesome review! Our entire Team, including our Reservations Agent, Ejja, always endeavour to find the perfect suite for our guests and I’m pleased we were able to accommodate your specific request. Ottawa is definitely the place to be for Canada’s 150th celebration and our downtown location is in the heart of these celebrations. I...

Reviewed 6 days ago NEW

This hotel is OK, good location and reasonable space. Kitchen facilities are small but sufficient for breakfasts etc. with reasonable dishes, utensils etc. The coffee pot is very small and only holds 3-4 very small cups - should be a larger size not a "hotel" size. We were on the third floor. The third floor is a staff floor, with...

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Helpful?
Thank 2600C
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear 2600C, Thank you for your 3/5 rating and I’m pleased you enjoyed our fantastic downtown location within a short walking distance to the majority of Ottawa’s attractions! Whenever our Team is made aware that a guest is not satisfied with their suite location, we action this feedback immediately. In your case, your suite was located near our Housekeeping Office...

Reviewed 6 days ago NEW

Nice location close to the Market. Room was large (actually too large for one person) with three queen-size beds. Bathroom was small and basic, but OK. Kitchen available if you want a longer stay. Check-in and out were prompt and efficient.

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Helpful?
Thank lgilroy98
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear lgilroy98, Thank you for your 4/5 rating and I’m so pleased you enjoyed our fantastic downtown location and spacious suites! On occasion, our one-bedroom suites will not be available and our guests are upgraded to the next suite size. I agree that the master bathroom in the Two-Bedroom Family Suite (which has 3 regular beds – one queen and...

Iqaluit, Canada
Reviewed 1 week ago NEW

Like having my very own complete home away from home. Good for work, socializing or just chilling. Close to downtown market, river, shops, museums, Parliament Hill and city festivals. Taxies are easy and quick to get. Very friendly staff.

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Helpful?
Thank Erlingsdottir
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Erlingsdottir, Thank you for your fantastic feedback and I’m delighted that you had a “home-away-from-home” experience at the hotel. I am thrilled that you had the opportunity to experience our awesome downtown location and very friendly Team Members. It would be a pleasure to host you again on your next trip to Ottawa! Sincerely, Chris Pierce General Manager Ottawa...

Toronto, Canada
Reviewed 1 week ago

Les Suites meets every need, whenever we are in Ottawa. It is so accessible to Rideau Canal, Parliament Buildings, other attractions and restaurants. The staff are amazingly accommodating, friendly and helpful. This hotel has us being repeat customers and we love the kitchen, washer/dryer and all other amenities. We have spent time here for a couple of days to over...

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Helpful?
Thank estherR1705
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Esther, WOW – thank you for your awesome review and continued patronage! Les Suites is definitely the place to be for this year’s Canada Day 150th Celebration and I look forward to providing you a warm welcome back! Sincerely, Chris Pierce General Manager Ottawa Tourism’s Star Team of the Year

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
Presse Cafe
Cuisines: Cafe, Canadian
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Self-Serve Laundry
  • Concierge
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
When you stay at Les Suites Hotel, Ottawa, you really do have the best of everything-the luxury of a great location and the comfort of spacious elegance. Situated in the heart of downtown Ottawa, Les Suites Hotel is next door to great shopping at the Rideau Centre and surrounded by fine dining and entertainment. Ideally located near major travel routes, government offices, and popular attractions, we offer the perfect location for business travelers and leisure guests alike. Les Suites Hotel boasts spacious One Bedroom Suites (700 sq. Feet) and Two Bedroom Suites (over 1000 sq. Feet) complete with full kitchen amenities, ensuite washer & dryers, seperate living and dining room and private balconies! Arrive Empowered and Leave Refreshed! ... more   less 

Additional Information about Les Suites Hotel Ottawa

Address: les Suites Hotel 130 Besserer St, Ottawa, Ontario K1N 9M9, Canada
Region: Canada > Ontario > Ottawa
Price Range: $190 - $649 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Les Suites Hotel Ottawa 3*
Number of rooms: 240
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Hotwire, Priceline, Cheap Tickets, Cancelon, Evoline ltd, TripOnline SA, getaroom.com and HotelQuickly so you can book your Les Suites Hotel Ottawa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Les Hotel Ottawa
Ottawa Les Hotel
Les Suites Ottawa
Hotel Style:
#8 Romantic Hotel in Ottawa
#16 Business Hotel in Ottawa
#16 Family Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from Les Suites Hotel Ottawa staff and other travellers.
12 questions
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Questions? Get answers from Les Suites Hotel Ottawa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Right now there is a lot of construction on the Daly street side, so the Besserer side might be a bit quieter, but no matter what it's a busy noisy area. However, you didn't hear much outside noise with the windows closed.”
JoyceK406, 21 May 2017 | Read review
“All the amenities of home for cooking, stove, fridge, microwave, washer dryer, etc”
Koolstra, 19 May 2017 | Read review
“An oriental suite walkabout at arrival is recommended - it's a nice little adventure!”
Erlingsdottir, 18 May 2017 | Read review
“The Executive Suite is the best-very spacious”
estherR1705, 17 May 2017 | Read review
“Higher floors have better view of city. ”
155012Mary, 15 May 2017 | Read review
5 of 5
Travelocity
USD 469* /night
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Booking.comUSD 486
Expedia.comUSD 469
TripAdvisorUSD 469
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*Disclaimer
Prices are for 1 room, 2 adults
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