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Les Suites Hotel Ottawa

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Traveller (247)
Room & Suite (332)
Dining (30)
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Overview
  • Excellent47%
  • Very good36%
  • Average11%
  • Poor4%
  • Terrible2%
Travellers talk about
“washer and dryer”(128 reviews)
“full kitchen”(236 reviews)
“rideau centre”(190 reviews)
Free Wifi
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
All hotel details
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Offers from Les Suites Hotel Ottawa
Offers & Announcements: BOOK DIRECT - save 20%
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Reviews (1,857)
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Traveller rating
813
625
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78
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LanguageEnglish
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813
625
193
78
49
Show reviews that mention
All reviewswasher and dryerfull kitchenrideau centrebyward marketgreat locationtwo bedroom suiteparliament hilllaundry roomhome away from homewithin walking distanceown mealslots of spaceparking garageliving areatwo blocksstreet noisepull out couch
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11 - 15 of 1,758 reviews
Reviewed 2 weeks ago via mobile

Love this place! Love the location, love the staff, love the pool and especially the hot tub!!! Super dog friendly too. We have a small, sweet wheaten terrier that was so welcomed by staff at front desk. Staff is professional, warm and lovely! Dog friendly,...More

Thank HelloMolly16
Response from BestSuites, General Manager at Les Suites Hotel OttawaResponded 2 weeks ago

Dear HelloMolly16, I was elated to read your review this morning – thank you so very much! It gives me great pleasure to lead our Team of outstanding hospitality professionals and I see that two Team Members made a lasting impression on you during your...More

Reviewed 2 weeks ago

Nice clean spacious room for affordable prices in the heart of the city .Staffs are very help full and professional ,onsite cafe and lots of restaurant in walking distance. We will definitely come back and stays there .More

Review collected in partnership with this hotel
Thank Kmural
Response from BestSuites, General Manager at Les Suites Hotel OttawaResponded 2 weeks ago

Dear Kmural, Thank you for your excellent review mentioning our spacious & clean suites, helpful Team Members and fantastic downtown location. It would be a pleasure to host you again on your next stay in Ottawa! Sincerely, Chris Pierce General Manager Ottawa Tourism’s Star Team...More

Reviewed 3 weeks ago

A very nice room with kitchen and small dinning and living room with sofa bed that fits2 persona ( I think if they have a hot tub would be great ! ) every thing was clean. The heater was not a very good quality though,...More

Review collected in partnership with this hotel
Thank saharmyoussef
Response from BestSuites, General Manager at Les Suites Hotel OttawaResponded 3 weeks ago

Dear Saharmyoussef, Thank you for taking the time to post an excellent review and I’m pleased you enjoyed our spacious suites and cleanliness! We do have a hot tub located in our Fitness Centre on the 5th floor for our guests to enjoy. If ever...More

Reviewed 3 weeks ago

It was my first time at Les Suites Hotel Ottawa and I really enjoyed my stay. Staff was always friendly. I loved the location, it's right near a mall and some fantastic restaurants. I was surprised to see how pet friendly the hotel is. I...More

Review collected in partnership with this hotel
Thank darlenevanwyck
Response from BestSuites, General Manager at Les Suites Hotel OttawaResponded 3 weeks ago

Dear Darlene, I’m elated to hear that you enjoyed your first stay with us and thank you for mentioning our friendly Team Members! Knowing how difficult it can be for some of our guests to leave home or board a loving pet while travelling, we...More

Reviewed 3 weeks ago

My room was generous--lots of space!--clean, comfortable and quiet, with all the basic amenities in place, and at a great price for the core of the nation's capital. I rate the onsite cafe as minimal--just this side of disappointing--and the lobby likewise is mere function....More

Review collected in partnership with this hotel
1  Thank janaS8035UB
Response from BestSuites, General Manager at Les Suites Hotel OttawaResponded 3 weeks ago

Dear Jana, Thank you for your excellent review of our suites, especially the comfort of our beds and our value for money! As you may not be aware, the Presse Café located in our lobby is not owned/operated by the hotel. Our fantastic downtown location...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Restaurant
Room Service
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Dry Cleaning
Laundry Service
Multilingual Staff
Self-Serve Laundry
Concierge
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 121 - USD 262 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Romantic Hotel in Ottawa
#15 Family Hotel in Ottawa
#16 Business Hotel in Ottawa
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 121 - USD 262 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Romantic Hotel in Ottawa
#15 Family Hotel in Ottawa
#16 Business Hotel in Ottawa
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (247)
Room & Suite (332)
Dining (30)
Pool & Beach (11)
Amenities (10)
Family and Play Areas (5)
Business Centre & Event Rooms (2)
Questions & Answers
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Julie L
21 March 2018|
Answer
Response from BestSuites | Property representative |
Dear Julie, Thank you for your inquiry! The parking garage next to the hotel does have a height restriction on 3 of the 4 floors. When you check-in, please advise the Front Desk of the height of your vehicle. If your... More
0
Votes
Julie L
21 March 2018|
Answer
Response from BestSuites | Property representative |
Dear Julie, Thank you for your inquiry. Hotwire does indicate that there is a surcharge for parking. Parking at the hotel is $23 plus taxes which is actually on the lower end of the spectrum for downtown hotel parking... More
1
Vote
occams-razor
2 December 2017|
AnswerShow all 2 answers
Response from BestSuites | Property representative |
Dear occams-razor, thank you for your question! Our Premiere One Bedroom Suites feature a Queen or King in the bedroom and then a pullout sofa bed in the living room. Our Premiere Two Bedroom Suites feature a Queen in the... More
0
Votes
Room Tips
"Big and comfi"
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"The parking garage is part of the hotel, so choose a higher floor to be farther away from the noise, if..."
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"Ask for something on a higher floor, for the spectacular view!"
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"Bring food. There was coffee, tea and creamers in the fridge."
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