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Comfort Inn Ottawa West Kanata

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Comfort Inn Ottawa West Kanata
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225 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Inn Ottawa West Kanata
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Showing 217: English reviews
Vacaville, California
Reviewed 12 July 2015

We had a good stay for a group of about 18. Ten rooms. Staff was friendly and efficient and they had an adequate breakfast. They were nice enough to throw in a suite room for us to gather in. The hotel is within walking distance of public transportation to down town Ottawa. Wednesday is FREE day on public transportation for...

Thank CanadaGoose1938
Reviewed 9 July 2015

Stayed the second week of July 2105 because of Taylor Swift concert fans booked up the cheaper rooms at the Holiday Inn, Kanata. First time at the Comfort Inn, and probably the last. Front desk staff were very pleasant. Opened the door to my room and was greeted by a stank of smoke and carpet freshener. I asked and was...

5Thank LarryMcd
Reviewed 8 July 2015 via mobile

Stayed July 3 for one night. First room given was 208. Upon entering I was hit with a bad musty smell. I turned on the air and realized it was coming from the ac unit. I called the front desk and told the manager of my complaint. He immediately apologized for it and gave me a new room. 163. Ground...

1Thank dodge2
Toronto, Canada
Reviewed 7 July 2015

Horrible, smelly rooms, old carpets, dirty, totally out of date airco, only suitable for demolition. Never seen such a badly maintained place. My suggest is to brand it as Guantanamo Bay. I am ashamed I've put my wife and children in it.

5Thank Saarloos
Reviewed 17 June 2015

They didn't have enough staff working to take my reservation in a timely manner. The front desk doesn't answer calls from the room, when I went to the lobby, there was no staff in the lobby, the phone was ringing off the hook, and there were multiple people waiting to check in. They consistently don't have enough staff to be...

3Thank KrisMillerWPG
Kitchener, Canada
Reviewed 19 May 2015

Even thought the hotel was very busy, the front desk staff made it seem like I was their only guest. The service they gave was first class all the way. Their friendly personality made you feel right at home.

Thank Cheryl B
Reviewed 8 May 2015

Our family of four stayed for a night. Its a very dated hotel/motel. The sliding back door did not open properly. The surface looked ok clean but open up the hotel guide and their was moldy food stuck behind the front cover. The beds were saggy but oddly enough they felt pretty comfortable. The room also smelled like smoke although...

3Thank fresh02guy
Reviewed 3 May 2015 via mobile

Stayed here one night. Seemed to be there at the same time as a hockey tournament or something as there was a lot of children and parents. Kids were running up and down the hall all night and we were waken by people in the halls in the morning being loud. Didn't stay for breakfast. The room numbers are very...

Thank MrsHollinger
Reviewed 10 April 2015 via mobile

Clean hotel. Friendly front desk staff. Heating unit in the room was old and noisy. Towel bar in bathroom fell off and struck my toe. When I told the front desk, they did nothing. Ok place, but I've stayed in much nicer places at that price point.

2Thank ArcticNurse7
Reviewed 7 April 2015

This hotel is older and the rooms are definitely dated. It is a basic hotel but conveniently located near major roads and the arena. It is clean, lots of parking and they serve a basic breakfast. The staff are friendly and check in was quick.

2Thank Whiteknight_013

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Whether travelling with a laptop, hockey skates, concert tickets or arranging to visit family or friends, the Comfort Inn Kanata offers a convenient location, competitive rates and many complimentary features to enhance your stay.Located only minutes from The Canadian Tire Centre, the Bell Sensplex and neighbours Kanata Shopping Centrum.Convenient access to Highway 417 and 20 minutes from the downtown core the Comfort Inn offers the comfort you need at the price you want. ... more   less 

Additional Information about Comfort Inn Ottawa West Kanata

Address: 222 Hearst Way, Ottawa, Ontario K2L 3A2, Canada
Region: Canada > Ontario > Ottawa
Price Range: $122 - $177 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Ottawa West Kanata 2.5*
Number of rooms: 146
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Also Known As:
Comfort Inn Ottawa West Kanata Hotel Kanata
Comfort Inn Kanata
Kanata Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn Ottawa West Kanata staff and other travellers.
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Questions? Get answers from Comfort Inn Ottawa West Kanata staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For people attending events at the Canadian Tine Centre, it's convenient 5 & major shopping area away is not more than 5 minutes away”
 of 5 bubbles pitbul48, 20 Nov 2016 | Read review
“Request room that has been renovated.”
 of 5 bubbles 127karenp, 18 Oct 2016 | Read review
“high floor”
 of 5 bubbles BalwinSeth, 30 Aug 2016 | Read review
“First floor because there is no elevator”
 of 5 bubbles aroy17, 5 Aug 2016 | Read review
“Get a ground floor room”
 of 5 bubbles Freese, 21 Apr 2016 | Read review
5 of 5