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Radisson Hotel Ottawa Parliament Hill

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Radisson Hotel Ottawa Parliament Hill
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695 Reviews from our TripAdvisor Community

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Showing 625: English reviews
Reviewed 6 days ago NEW

I completely agree with a previous review. The hotel is well situated, rooms are an adequate size and even though the hotel needs some serious TLC, the price is reasonable and the accommodations are adequate. But the smell is horrendous! Although management's response to a previous reviewer is that the issue is resolved, it is not. It is worse in...

Thank Jules63
HotelRadissonOttawa, Manager at Radisson Hotel Ottawa Parliament Hill, responded to this review

We appreciate your positive comments about the hotel, location, accommodations and value. This week the construction in the underground parking garage has recommenced. The demolition of concrete in the lower levels of the hotel has re-aggravated the odor you refer to. The demolition stage is not expected to continue for much longer. We are sorry for any inconvenience this may...

Toronto, Canada
Reviewed 1 week ago via mobile

Location is fine. Close to the Supreme Court of Canada (5 min walk), parliament (ten min walk), 15-20 mins walk to Rideau Centre. Clean and modern enough. Bed was comfortable and pillows were fine. I had a regular room with a queen size bed. The room itself was large enough for my purposes. There's a desk and chair. My room...

HotelRadissonOttawa, Front Office Manager at Radisson Hotel Ottawa Parliament Hill, responded to this review

We appreciate your taking the time to complete a detailed review of the hotel. And pleased that you found the rooms well designed and equipped with all of the amenities the business traveller requires. Those extra conveniences can make the difference in guests having a comfortable and relaxing stay. The hotels parking garage is undergoing renovations and that is what...

Coldwater, Canada
Reviewed 1 week ago via mobile

Very tired hotel. Parking off site due to hotel parking lot under construction. Our vehicle came back filthy, like it had been. Parked in a construction zone by the valet! No hot water for our showers-mentioned this to the duty manager - nothing was done, together with no heating in the lounge area of our suite. Vegetarian options for supper...

Thank caz4cats
HotelRadissonOttawa, Manager at Radisson Hotel Ottawa Parliament Hill, responded to this review

Thanks very much for the candid review of your recent stay. We value your feedback and take guests comments very seriously. Your comments about your breakfast and the limited vegetarian options have have been forwarded to the Restaurant Manager for follow up and review. When there is a problem with a room, heat/hot water Front desk prefer to move the...

Ottawa, Canada
Reviewed 2 weeks ago

Even though I live in Ottawa I wanted to experience the New Years Eve celebration heading into Canada's 150 Birthday. So I decided in order to enjoy all the festivities I would take am hotel down town. I do not regret my choice. The underground parking was being renovated but I was made aware of this at the time of...

Thank Suzanne09041963
HotelRadissonOttawa, Front Office Manager at Radisson Hotel Ottawa Parliament Hill, responded to this review

Glad you decided to ring in 2017 in downtown Ottawa and join us at the Radisson. Thanks for the shout out for the very friendly staff you encountered at the hotel! We are delighted to hear all aspects of your stay were great, both at the hotel and for the New Years celebrations. There are many exciting events planned for...

Mississauga, Canada
Reviewed 3 weeks ago

Stayed there for 2 nights Nov 22 and 23. We were forewarned about the noise due to construction going on in the underground garage which is fine. I notified guest services about the loose faucet in the bathroom sink. It was never fixed nor was there any expalanation given. There was no hot water on the second night and we...

Thank s_thawer
HotelRadissonOttawa, Manager at Radisson Hotel Ottawa Parliament Hill, responded to this review

We are very sorry to hear about your disappointing stay. One of the nights of your stay the hotel had an unexpected situation with the boilers. The company doing the repairs anticipated completion by 4:00 a.m. so there would be minimal inconvenience to the guest. Unfortunately they encountered some unforeseen problems. there was a delay and hot water was not...

Lindsay, Canada
Reviewed 4 weeks ago

The hotel was a bit dated, and the floor we stayed on had a weird smell to it but for our purposes, it did the job. Comfy bed. I would just like to talk about the valet parking attendant, Aleem. He was the best part of the hotel. Super friendly and easy to talk too. My boyfriend and I really...

Thank melindaarcher24
HotelRadissonOttawa, Manager at Radisson Hotel Ottawa Parliament Hill, responded to this review

Thanks for taking the time to review your recent stay. We are glad the bed was comfy and room to your liking. Aleem is personality plus! We are pleased to hear he made such a positive and memorable impression with you. We are currently renovating our underground parking gartage. The stage the construction was at during your stay, caused some...

Reviewed 4 weeks ago via mobile

We stayed for three nights last weekend to attend a wedding in Ottawa. Four of us including my 85 year old mother rented three rooms. The rooms were clean and comfortable but a nauseating rotten egg smell permeated the elevator and the eighth floor corridor. It remained strong for all three days as did an uneaten tray of room service...

Thank Daryl L
HotelRadissonOttawa, Manager at Radisson Hotel Ottawa Parliament Hill, responded to this review

Dear Valued Guest, We are happy to know our rooms were clean. We apologize for the inconvenience the odour in the elevator and hallways may have caused you, this was due to the constuction. We would like to reassure you that we have taken care of the problem and treated the odour. We have spoken with our maintainace team to...

Thunder Bay, Canada
Reviewed 14 December 2016

I stayed at the Radisson for two nights on business at the beginning of December. This hotel is a few minutes from official Ottawa, close to the Parliament buildings, civil service offices, etc. The Bytown area (great for touristy spots and restaurants) is about a twenty-five minute walk away. I don’t normally stay at Radisson hotels, that is the way...

Thank SeanOden
HotelRadissonOttawa, Front Office Manager at Radisson Hotel Ottawa Parliament Hill, responded to this review

Thank you for your detailed review of the hotel! We are delighted with your positive comments about the hotel and that you believe we are a good choice when staying in downtown Ottawa. Unlimited complimentary WiFi and plentiful electrical outlets are amenities that are important to our guests. Yes, we are located in a quiet convenient neighbourhood in downtown Ottawa,...

Maidstone, United Kingdom
Reviewed 10 December 2016

Well located centrally so that's a positive start. Reception however is a little basic and pedestrian given that we were a group checking in but had to do so one at a time. Rooms are comfortable offering a decent nights sleep. Breakfast in separate restaurant attached to the hotel was most welcome, offering a good choice, excellent quality and a...

Thank DWHM1965
Halifax, Canada
Reviewed 9 December 2016

Radisson Hotel are normally decent places to stay when doing business. I was sadly disappointed in from the service at the front desk to the 80's decor and bathroom fittings in my room. The only shining light was 'Gibson' restaurant next store that is run separately from the hotel. The food and service were excellent. There were some reno's going...

Thank msmith722
HotelRadissonOttawa, Manager at Radisson Hotel Ottawa Parliament Hill, responded to this review

We are disappointed to hear the hotel was not to your expectations. The bathroom counter you described is in our accessible rooms. They are smaller for easier access and mobility inside the bathroom. I am not sure if you contacted the Front Desk to let them know about the heater and hot water issues in you guestroom. Our Maintenance department...

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  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
Radisson Parliament Hill hotel is within walking distance (less then 10 minutes to the Parliament Hill, and at very close proximity to the Supreme Court. The By Ward market is accessible via a leisurely walk toward Sparks Street Mall and can be reached within 20 minutes. ... more   less 

Additional Information about Radisson Hotel Ottawa Parliament Hill

Address: 402 Queen Street, Ottawa, Ontario K1R 5A7, Canada
Region: Canada > Ontario > Ottawa
Price Range: $139 - $238 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Radisson Hotel Ottawa Parliament Hill 3*
Number of rooms: 176
Reservation Options:
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Also Known As:
Radisson Ottawa
Ottawa Radisson
Hotel Style:
#26 Business Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from Radisson Hotel Ottawa Parliament Hill staff and other travellers.
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Questions? Get answers from Radisson Hotel Ottawa Parliament Hill staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose elsewhere”
 of 5 bubbles CarolineD662, 22 Nov 2016 | Read review
“Ask for a room with a view.”
 of 5 bubbles Zinny1946, 31 Jul 2016 | Read review
“comfortable beds”
 of 5 bubbles Julaine12, 22 Jul 2016 | Read review
“Try to face Bay street”
 of 5 bubbles jeanette456, 9 Jul 2016 | Read review
“make sure you consider all other options before coming to this hotel.”
  • Room
  • Lobby
 of 5 bubbles jairme11, 9 May 2016 | Read review
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