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Radisson Hotel Ottawa Parliament Hill

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Radisson Hotel Ottawa Parliament Hill
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683 Reviews from our TripAdvisor Community

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Showing 613: English reviews
Hamilton, Canada
1 review
Reviewed 1 week ago

The hotel is under construction and the noise is absolutely unbearable and all they give you in compensation is a pair of earplugs and a cookie. I don't know if it was due to the construction but one of the elevators had a horrible smell, like rotten eggs! The carpets are dirty, stained and old.

Review collected in partnership with Radisson Hotels

Helpful?
Thank rexer96
HotelRadissonOttawa, Front Office Manager at Radisson Hotel Ottawa Parliament Hill, responded to this review

As part of our continued commitment to enhance the hotel property and service for our guests, the underground parking garage is being renovated. There have been some days when the construction has been particularly loud in the lobby area. The sound is considerably less on the hotel guest floors and the construction is limited to Monday to Friday 9:00 a.m.... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

I have to say that I have never been to a hotel that was as horrible as this hotel.. There was no heat in the entire hotel. There was jack hammering from 8-6 which I understand things need to be fixed.. BUT there was no allowance for this.. We were not notified!!! As well as there was NO hot water..... More 

Helpful?
1 Thank Tara B
CarlsonRezidor, Online Support Specialist at Radisson Hotel Ottawa Parliament Hill, responded to this review

The hotel underground parking garage is currently being renovated. This past week there was considerable jack hammering causing the noise to rise to the lobby level. We have alerted guests to the construction taking place with notices on websites, written communications and signage throughout the hotel, but unfortunately even with advance warning, it can be unsettling when guests are in... More 

Travellers are raving about these Ottawa hotels

Montreal, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

I had a very unpleasant experience at this hotel, I was insulted by the staff and the pictures are not the same as they are displayed on most web site. I would suggest that you take your business elsewhere!

Helpful?
Thank Caroline D
HotelRadissonOttawa, Guest Relations Manager at Radisson Hotel Ottawa Parliament Hill, responded to this review

We are disappointed to hear you did not have a positive experience at the hotel and that a staff member was impolite to you. That is not in keeping with the service standards we strive to provide to our guests. Only through guests comments such as yours can we make corrections and improve our services. More 

Banff, Canada
Level Contributor
12 reviews
12 hotel reviews
Reviewed 1 week ago via mobile

Spent 10 days here while working out of Ottawa. It's a pretty standard hotel in terms of rooms, lobby, restaurant, etc. and its only a few mins to walk over the Portage Bridge into Gatineau. There's nothing wrong with this hotel but I wouldn't seek this place out again given the competition in downtown.

Helpful?
Thank Jason C
Winnipeg
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 weeks ago via mobile

Outdated, heavy cooking smell, slow elevators. Carpet unclean in room Construction noise Location is ok Road construction make taxi access difficult and Should be significantly discounted during renovations

Helpful?
Thank Keynany
HotelRadissonOttawa, Front Office Manager at Radisson Hotel Ottawa Parliament Hill, responded to this review

Currently there is contruction taking place in the hotel parking garage. There have been some days when the noise is louder than usual and we are sorry for the disruption it caused you during your stay. There is also construction taking place on streets in the downtown area surrounding the hotel. The street closures can prove challenging for drivers as... More 

Singapore, Singapore
Level Contributor
16 reviews
11 hotel reviews
Reviewed 3 weeks ago

Parking @ this premises is chargeable due to their carpark under construction, not reasonable to me. We arrived early, hence had to store our luggage for a later check in while we head out. Didn't like how the front desk personnel was hostile. However, when we check in later in the late, the staff were more pleasant. I like the... More 

Helpful?
Thank TissueXiu
HotelRadissonOttawa, Guest Relations Manager at Radisson Hotel Ottawa Parliament Hill, responded to this review

We are glad you enjoyed your accommodation in one of King Suites and all of the amenities we offer. As much as possible we like to check in guests when they arrive early in the day when guest rooms are available. Check out is 12:00 noon, if the hotel was sold out the night before rooms may not be available... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

We had a great room, comfortable Queen size bed and in-room tea and coffee. Is central to most sites. In hotel dining. Has exercise gym, swimming pool. Room comes with Wi-Fi. There are many tourist attractions including several museums.

Helpful?
Thank Allan S
HotelRadissonOttawa, Front Office Manager at Radisson Hotel Ottawa Parliament Hill, responded to this review

Delighted you experienced a 5 star stay at the Radisson! We will forward your comments to the Housekeeping Manager and her team about the comfortable bed and in room amenites you received during your stay. We hope to see you again soon. More 

canada
Level Contributor
282 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 5 weeks ago

I don't like staying at this end of Ottawa. it is too far rom the Market and Mall. Not the most choices of restaurants in the area. Hotel is ok, clean, service was good, except they kept missing my wake up call. I asked for a wake up call , but they missed it 2 days in a row. Rooms... More 

Helpful?
Thank cassino
HotelRadissonOttawa, Front Office Manager at Radisson Hotel Ottawa Parliament Hill, responded to this review

Thank you for your comments. We are glad you found the service good and the hotel clean. We are sorry you did not receive your wake up call as requested. Your comments have been forwarded to the switchboard operator for follow up. We look forward to seeing you this week. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 October 2016 via mobile

Experienced an emergency on the way down there with the truck breaking down and unable to be fixed until Saturday. I can only afford to go on a short vacation about once a year so I took my mother to Ottawa. Had no phone contact for about 8 hours since my cellphone had died and had to wait for tow... More 

Helpful?
1 Thank Valerie M
HotelRadissonOttawa, Guest Relations Manager at Radisson Hotel Ottawa Parliament Hill, responded to this review

We regret the difficulties you encountered with your vehicle on your driving trip to Ottawa. It is disappointing to have a vacation not go according to plan, and vehicle breakdowns can be very frustrating at the best of times. It was a very busy weekend in Ottawa. The hotel was sold out and every room was occupied. We received several... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
Radisson Parliament Hill hotel is within walking distance (less then 10 minutes to the Parliament Hill, and at very close proximity to the Supreme Court. The By Ward market is accessible via a leisurely walk toward Sparks Street Mall and can be reached within 20 minutes. ... more   less 

Additional Information about Radisson Hotel Ottawa Parliament Hill

Address: 402 Queen Street, Ottawa, Ontario K1R 5A7, Canada
Region: Canada > Ontario > Ottawa
Price Range: $127 - $263 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Radisson Hotel Ottawa Parliament Hill 3*
Number of rooms: 176
Reservation Options:
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Also Known As:
Radisson Ottawa
Ottawa Radisson
Hotel Style:
#26 Business Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from Radisson Hotel Ottawa Parliament Hill staff and other travellers.
3 questions
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Questions? Get answers from Radisson Hotel Ottawa Parliament Hill staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose elsewhere”
 of 5 bubbles CarolineD662, 22 Nov 2016 | Read review
“Ask for a room with a view.”
 of 5 bubbles Zinny1946, 31 Jul 2016 | Read review
“comfortable beds”
 of 5 bubbles Julaine12, 22 Jul 2016 | Read review
“Try to face Bay street”
 of 5 bubbles jeanette456, 9 Jul 2016 | Read review
“make sure you consider all other options before coming to this hotel.”
  • Room
  • Lobby
 of 5 bubbles jairme11, 9 May 2016 | Read review
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