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Sheraton Ottawa Hotel

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Traveller (146)
Room & Suite (133)
Dining (33)
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Overview
  • Excellent32%
  • Very good46%
  • Average15%
  • Poor5%
  • Terrible2%
Travellers talk about
“the club lounge”(51 reviews)
“valet parking”(55 reviews)
“parliament hill”(69 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Offers from Sheraton Ottawa Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Sheraton Ottawa Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (817)
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Traveller rating
240
305
119
38
21
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240
305
119
38
21
Show reviews that mention
All reviewsthe club loungevalet parkingparliament hillbyward marketwalking distancebit datedcentral locationroom was largestayed here for one nightheart of downtownrideau centrebusiness or pleasureking bedsparks streetan upgradecomfortable roomsbusiness trip
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21 - 25 of 723 reviews
Reviewed 23 February 2018

Excellent hotel, with great staff. Typical city center hotel with familiar Sheraton traits. Rooms were spacious and comfortable. Beds were excellent and SPG P was recognized. Location was well suited to downtown activities. Hotel is recommend,

Thank MJNTRAVEL
Reviewed 15 February 2018

I'm a gold SPG member. Booked 2 nights, Jan 26th-28th. I booked my stay via a 3rd party website. The 3rd party website offered a FREE breakfast. I decided i would pay more for a club room (which also had Breakfast included). Basically, both standard...More

Thank pheelinphunki
Response from SheratonOttawa, Front Office Manager at Sheraton Ottawa HotelResponded 19 February 2018

Thank you for taking the time to share your honest review Pheelinphunki, I would like to take this opportunity to offer my sincere apologies for the recent experience you had with us. It is our objective to deliver exceptional service to each and every guest...More

Reviewed 7 February 2018 via mobile

The following is an observation to share with hotel upper level personnel. I come to hotel often for their lunch buffet when in town. At last the hotel has a welcoming concierge in the lobby. I inquired if the previous one had left the hotel...More

Thank js0077
Reviewed 3 February 2018 via mobile

Had a very pleasant trip. I asked to change my room after the first night as the bed was not quite right and they changed me to a nicer room without a problem. The staff in the restaurant and bar were excellent and made me...More

Thank MichelleMHawco
Reviewed 30 January 2018

This was a weekend city break, the Sheraton was booked as Bed and Breakfast weekend rate. We were asked if we would like to upgrade to the Club Floor which has access to the Club Lounge. We agreed to pay the $40 extra. The Saturday...More

1  Thank caba4blue
Response from SheratonOttawa, Manager at Sheraton Ottawa HotelResponded 31 January 2018

Thank you for taking the time to share your valuable feedback. My name is BRENT KELAHER and I am the Director of Food & Beverage at the Sheraton Ottawa Hotel. It has come to my attention that the service you received during your recent stay...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
USD 127 - USD 345 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Family Hotel in Ottawa
#19 Business Hotel in Ottawa
#21 Romantic Hotel in Ottawa
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 127 - USD 345 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Family Hotel in Ottawa
#19 Business Hotel in Ottawa
#21 Romantic Hotel in Ottawa
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (146)
Room & Suite (133)
Dining (33)
Pool & Beach (11)
Amenities (31)
Business Centre & Event Rooms (7)
Questions & Answers
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mrsd2fan
30 December 2017|
AnswerShow all 3 answers
Response from TrvlPtrs | Reviewed this property |
The hotel restaurant is good. But something more casual, there are a number of cafes and coffee shops close by (e.g. on Albert Street towards the canal). For example, take a look at ollyfrescos online (location: a block... More
0
Votes
Stavvy65
29 September 2016|
Answer
Response from Charlotte D | Reviewed this property |
In all honesty I don't know! Didn't see one but wasn't looking for it. Had dollars with me & used my card if needed. Sorry I cant be more helpful!
0
Votes
Room Tips
"ask for a quiet room; I did and it was great."
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"South side"
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"Face outward to the City scape."
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"Get the Club rooms"
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