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Sheraton Ottawa Hotel

795 reviews
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Traveller (133)
Room & Suite (136)
Dining (33)
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Overview
  • Excellent32%
  • Very good46%
  • Average15%
  • Poor5%
  • Terrible2%
Travellers talk about
“the club lounge”(50 reviews)
“valet parking”(54 reviews)
“parliament hill”(70 reviews)
Free Wifi
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3.5 Star Hotel
All hotel details
Offers from Sheraton Ottawa Hotel
Special Offer: Breakfast for 2 Included
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (795)Write a Review
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Show reviews that mention
All reviewsthe club loungevalet parkingparliament hillbyward marketwalking distanceoffice buildingbuffet breakfastcentral locationroom was largebit datedbusiness districtstarbucks coffeestayed here for one nightheart of downtownrideau centrebusiness or pleasureking bed
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11 - 15 of 703 reviews
Reviewed 16 December 2017

I had a king suite in the Sheraton, the bed and room was super comfy and big. Overall the hotel is close to all the action, short walking distance to restaurants and pubs on Bank Street and Byward Market. Would recommend, great for its price.

Thank Lee A
Reviewed 4 December 2017

The furnishing is slightly old and dated, but the rooms are comfortable and the location is good. I stayed here for a week while attending a conference, and hoped I had chosen a hotel with newer furnishings. The hotel gym was good - had the...More

1  Thank aych1234
Response from SheratonOttawa, Front Office Manager at Sheraton Ottawa HotelResponded 6 December 2017

Greetings aych1234, Thank you for taking the time to share your valuable feedback regarding your most recent stay with us. We are sorry you found the furnishings to be dated but are glad to hear you found the rooms comfortable overall. We have just completed...More

Reviewed 27 November 2017

My partner, his father, and I stayed at this hotel to attend the Remembrance Day ceremony at the National War Memorial. I appreciated how friendly and helpful staff were. The hotel was well located, rooms clean and spacious, food & drink onsite pretty good, and...More

2  Thank NB_Chrys
Reviewed 26 November 2017

This hotel has large rooms and room-wide windows. The bathroom is dated with old bathtubs and pre 1990’s tiled floor. The beds are ok, but on the sof5 side with edges that slope to the floor. Probably need to be replaced. The staff were good,...More

Thank dayebob
Reviewed 24 November 2017

we stayed here on a tour trip, the room was at the end of a corridor next to the service elevator, it was clean and very spacious, there was a small bottle of free water and a bigger one you had to pay for, it...More

1  Thank tracey d
Response from SheratonOttawa, Front Office Manager at Sheraton Ottawa HotelResponded 27 November 2017

Greetings Tracey D, Thank you very much for your valued feedback regarding your recent stay here at the Sheraton Ottawa. We are happy to hear your enjoyed your stay overall, however apologize you were allocated a room near a service elevator. We work hard to...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
USD 113 - USD 295 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Family Hotel in Ottawa
#19 Business Hotel in Ottawa
#21 Romantic Hotel in Ottawa
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 113 - USD 295 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Family Hotel in Ottawa
#19 Business Hotel in Ottawa
#21 Romantic Hotel in Ottawa
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (133)
Room & Suite (136)
Dining (33)
Pool & Beach (11)
Amenities (31)
Business Centre & Event Rooms (7)
Questions & Answers
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mrsd2fan
30 December 2017|
AnswerShow all 3 answers
Response from TrvlPtrs | Reviewed this property |
The hotel restaurant is good. But something more casual, there are a number of cafes and coffee shops close by (e.g. on Albert Street towards the canal). For example, take a look at ollyfrescos online (location: a block... More
0
Votes
Stavvy65
29 September 2016|
Answer
Response from Charlotte D | Reviewed this property |
In all honesty I don't know! Didn't see one but wasn't looking for it. Had dollars with me & used my card if needed. Sorry I cant be more helpful!
0
Votes
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Room Tips
"Never upgrade to a Club Room - its not worth it - Try another hotel all together"
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"Back rooms have less traffic noise v"
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"ask for one away from the service elevator"
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"close to parliament"
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