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Novotel Ottawa

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Traveller (319)
Room & Suite (233)
Dining (26)
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Overview
  • Excellent23%
  • Very good51%
  • Average18%
  • Poor6%
  • Terrible2%
Travellers talk about
“rideau centre”(134 reviews)
“albion rooms”(30 reviews)
“byward market”(264 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
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Offers from Novotel Ottawa
Special Offer: CHEAPEST ONLINE RATES!
Offers from Novotel Ottawa
Special Offer: CHEAPEST ONLINE RATES!
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,532)
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All reviewsrideau centrealbion roomsbyward marketgreat locationparliament hillbreakfast buffetwalking distanceking bedjunior suiterooms are smallhotel restaurantcentral locationmodern hoteltwo blocksheart of downtownles suitesunderground parking
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461 - 465 of 1,107 reviews
Reviewed 9 July 2015

We stayed at the Novotel Ottawa for three nights (June 29 – July 1). The main purpose of our visit to Ottawa was to experience the Canada Day celebrations and visit some of the national museums and heritage sites. The Novotel Ottawa is ideally situated...More

4  Thank J_M_S_Toronto
Response from Steven J, Manager at Novotel OttawaResponded 17 July 2015

Hi J_M_S Toronto What a great review, gives a vivid insight to your stay. Canada Day in Ottawa is a must, our location is excellent giving easy access to a lot of major attractions. We bring a touch of European flare to North America. Chef...More

Reviewed 9 July 2015

The hotel is centally located right next to Rideau Center and close to Byward market and Parliament buildings. Our room was a good size but the bathroom was a bit small and had an awkward layout. The shower area was large (no tub) but so...More

Thank l00ly
Response from Steven J, Manager at Novotel OttawaResponded 17 July 2015

Hi 100ly Great snapshot of your stay and of the hotel. We pride ourselves in making travelling with family fun and convenient. Our pool is always a big hit, the kids love it. Our breakfast is very popular and with the kids eating free it...More

Reviewed 8 July 2015

Nice hotel located in a prime location next to Byward Market. The lobby is finished with modern decor. Upon checkin we discovered the reservation was changed from a 1 king bed room to a 2 double bed room. The lady offered us a king bed...More

Thank Joanne W
Response from Steven J, Manager at Novotel OttawaResponded 17 July 2015

Dear Joanne W Thank you for taking the time to share your experience of your recent stay. I will be happy to look into why the reservation was changed. We appreciate your cooperation, we were upgrading so that our guest could have enhanced comforts. I...More

Reviewed 8 July 2015

I recently visited Ottawa with my family to see an exhibit at the National Gallery. The hotel is very conveniently located. It is right across the street from the Rideau Centre. And a short walk to the Byward Market and a little further walk to...More

Thank Lloyd647
Response from Steven J, Manager at Novotel OttawaResponded 17 July 2015

HiLloyd647 Wow, our Desk Team are awesome, amazing guest service. So many of our guests love our location, glad it worked for you too. Our Executive rooms are fantastic with good size and layout. Value for money - always key and we are great value...More

Reviewed 7 July 2015

We have never stayed in Novotel outside the UK, this one seemed more upmarket than its European counterparts. The room was spacous, clean, enormous bed, good shower, not much storage however. The service let it down, when we checked in the girl broke off to...More

Thank Yorky201024
Response from Steven J, Manager at Novotel OttawaResponded 17 July 2015

Dear Yorky201024 I thank you for your review, your comments have been taken very seriously. Please email me so that we can discuss your stay in greater detail. stevenjones@novotelottawa.com

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About
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Pool
Hotel Amenities
Room Service
Meeting Rooms
Business Centre with Internet Access
Banquet Room
Dry Cleaning
Laundry Service
Children Activities (Kid / Family Friendly)
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Heated pool
Indoor pool
Details
Price range
USD 124 - USD 252 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Luxury Hotel in Ottawa
#20 Family Hotel in Ottawa
#22 Business Hotel in Ottawa
Room types
Family Rooms, Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 124 - USD 252 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Luxury Hotel in Ottawa
#20 Family Hotel in Ottawa
#22 Business Hotel in Ottawa
Room types
Family Rooms, Non-Smoking Rooms, Accessible rooms
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Traveller (319)
Room & Suite (233)
Dining (26)
Pool & Beach (22)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
AussiesLuvToTravel
12 April 2018|
Answer
Response from Ian A | Reviewed this property |
My parking was free
0
Votes
Brendan M
16 November 2017|
AnswerShow all 3 answers
Response from John G | Reviewed this property |
I drive a Lexus SUV and had no trouble.
1
Vote
JackieANDBrian
28 June 2017|
Answer
Response from LauraFF7 | Reviewed this property |
Novotel is a hotel.
0
Votes
Room Tips
"you're not staying for the views. Good thing, 'cause there aren't any."
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"We were on the 2nd floor, renovated rooms, no view but quiet. 5th floor might be too busy (pool location)"
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"Choose a room that is not near the ice cooler, elevator, or on the way to the pool (5th floor)"
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"first room was spacious courtyard tv was in awkward spot. Move to higher floor smaller room facing street..."
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