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Firstly, we only paid $23 cad for the parking, no taxes, which was ok in the middle of the city. We were greeted by friendly staff to whom I showed my Accor card. No privileges were offered which I found a bit disappointing. I asked...More
Response from Catherine L, General Manager at Novotel OttawaResponded 8 October 2015
It is very rewarding for us to read that you enjoyed your sojourn with us thanks to the overall quality of our hotel and the congeniality of our team. We are glad to inform you that we are currently renovating our entire property...More
Ideal hotel in ideal location for persons traveling through Canada. The rooms clean, well kept and good size. As usual it had king size beds. My only disappointment was the lack of a kettle, but we utulised the coffee machine for our purposes. The wifi...More
Response from Catherine L, General Manager at Novotel OttawaResponded 5 October 2015
Your comfort and your satisfaction are at the very heart of our concerns and we thank you for rewarding our efforts by posting this review. We look forward to welcoming you again soon.
We booked this hotel last minute to stay in while we were in Ottawa for the World Cup and I'm extremely happy we chose this one. It was a perfect location. It was right around the corner from restaurants, bars and little stores. The service...More
Thank Rachael D
Response from Catherine L, General Manager at Novotel OttawaResponded 1 October 2015
the pleasant surprise you had in discovering our hotel gives us great pride and we thank you for having shared you experience with us. We look forward to welcoming you again during your next stay in our city.
We stayed three days in a Superior King Room which was very satisfactory. We did not want to spend long in the room in any case. The hotel was excellently located for the Rideau Canal, Parliament, tourist information etc. within easy walking distance. We ate...More
1 Thank Chris R
Response from Catherine L, General Manager at Novotel OttawaResponded 28 September 2015
Excellent quality and perfect location are some of the key elements of our hotel and we thank you for having pointing them out. We hope to have again soon the pleasure of welcoming you.
I had an updated room and it was very nice. Great bed/linens and a nice walk in shower. My room had a see-through fridge (great idea) and sleeper sofa. I was happy with my room overall. However, the hallways, gym and pool area are very...More
1 Thank TravelBud24
Response from Catherine L, General Manager at Novotel OttawaResponded 24 September 2015
Thank you for having chosen to let us know that you had a nice stay. As we are currently renovating our hotel you will soon find that the entire place is getting refreshed. We hope to have again soon the pleasure of your...More