We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Novotel Ottawa

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Novotel Ottawa
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,337 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Novotel Ottawa
See the most recent reviews
Showing 971: English reviews
Shapleigh, Maine
Reviewed 17 November 2014

I was in Ottawa for a tradeshow at the Westin and chose to stay offsite to save a little money. This hotel is located right behind the the Westin and gives the guest easy access to the Mall and the By-Way which has great meal choices. The staff was friendly and professional in every instance. I chose a breakfast plan...

 Report
Helpful?
1Thank Meme1960
Rafael B, General Manager at Novotel Ottawa, responded to this review

Dear Meme1960, Thank you for taking the time to review the Novotel Ottawa. I cannot apologize enough for the issues you encountered with the parking garage and being hassled for money. As it is true that it is hard for us to control what happens in the surrounding area, in no way should we be letting these people follow you...

Canada
Reviewed 17 November 2014

Most recent stay: November 7-9 2014 The rooms are a little on the small side, but I've had both smaller and larger in Ottawa. I arrived in the morning, thinking I'd store my bags and return later to check in, but they had a room available for me before noon, no extra charge, which was greatly appreciated. Having stayed here...

 Report
Helpful?
1Thank Leith C
Rafael B, General Manager at Novotel Ottawa, responded to this review

Dear Leith C, Thank you for sharing your experience at Novotel Ottawa. We greatly appreciate your feedback as it helps us to improve our services. I apologize about the odor in the washroom and the confusion with the reader board; thank you for bringing this to my attention. Please rest assured that we are dealing with these issues to prevent...

Toronto, Canada
Reviewed 14 November 2014 via mobile

Very nice hotel, in a great location! Very central to everything you're right by the Byward Market right next to the Rideau Centre minutes from Parliament Hill and the canal. The only downside to the hotel is that it is near various homeless shelters so if you're coming back to your room late you might see some not so pleasant...

 Report
Helpful?
1Thank GambrinusOne
Rafael B, General Manager at Novotel Ottawa, responded to this review

Dear GambrinusOne, Thank you for taking the time to review your recent stay at Novotel Ottawa. I am very glad that the location was well suited to your needs. We are so lucky to be within walking distance to so many of Ottawa's wonderful tourist attractions. Thank you for offering suggestions about some areas of improvement; your feedback is very...

Ontario, Canada
Reviewed 14 November 2014

Just back from a two-night stay. In town with family (we all stayed here) for the opening of the Jack Bush Retrospective (my husband's father) at the National Gallery of Canada. (The show is excellent - be sure to see it if you're in the area.) Great location for it, well within walking distance of the NGO, and only a...

 Report
Helpful?
Thank MEBJHB
Rafael B, General Manager at Novotel Ottawa, responded to this review

Dear MEBJHB, Thank you for sharing your wonderful comments about Novotel Ottawa. It is always a pleasure to receive positive feedback, especially from a Trip Advisor Top Contributor. I will share your encouraging feedback with our team. I am very sorry that we did not inform you about our pool facilities upon check-in. Thank you again for sharing your experience,...

Toronto, Canada
Reviewed 14 November 2014

Review collected in partnership with Novotel Hotels
 Report
Helpful?
Thank Stephen K
Rafael B, General Manager at Novotel Ottawa, responded to this review

Sarnia, Ontario, Canada
Reviewed 13 November 2014

Our second time staying here. If your trip to Ottawa will involve walking around the Downtown area and you don't plan on spending much time in your room then this hotel is a great value. The location is perfect. It's right next to more expensive hotels so you aren't going to get much better for your money as far as...

 Report
Helpful?
Thank Bugman1952
Rafael B, General Manager at Novotel Ottawa, responded to this review

Dear Jim K, Thank you for taking the time to review your recent stay at Novotel Ottawa. It is so great to receive such positive feedback, especially from a senior reviewer. I am very glad to hear that the location suited your needs. I apologize that the room seemed very cramped. We always have our executive rooms available if you...

Liverpool, United Kingdom
Reviewed 12 November 2014 via mobile

Stayed for 3 nights at the Novotel Ottawa on a business trip, but which included a Saturday/Sunday so a bit of tourist time too. The hotel is on a great location, about a 10min walk to the Parliament buildings and literally 5mims a way from Byward Market. As part of the trip I was visiting UOttawa, which is also a...

 Report
Helpful?
Thank Rich D
Danny P, Front Office Manager at Novotel Ottawa, responded to this review

Dear Rich D, Thank you for the wonderful review of your recent stay with us. It is always a pleasure to receive positive feedback from our guests. Lately the hotel has been very busy and when many people connect at the same time, the speed tends to slightly drop. We are currently looking at different options for our complimentary WiFi...

Niagara Falls, Canada
Reviewed 11 November 2014

The Novotel Ottawa is in a great central location, a short walk to the Byward Market, across the street from the Rideau Centre and 5 minutes to the Parliament building. The staff are friendly and accommodating, checking us into our room way ahead of check-in time, when I simply asked if there was somewhere to leave our bags. The rooms...

 Report
Helpful?
1Thank randomhotelinspector
Danny P, Front Office Manager at Novotel Ottawa, responded to this review

Dear randomhotelinspector, Thank you for reviewing your recent stay at Novotel Ottawa. It is always a pleasure to receive positive comments form our guests. Rest assured I will be sharing your review with all our team members, as this will surely encourage them to continually deliver their best. Don't forget to recommend us to all your family and friends! Best...

St. John's, Canada
Reviewed 2 November 2014

If your trip to Ottawa will involve walking around the Downtown area and you don't plan on spending much time in your room then this hotel is a great value. The location is perfect. It's right next to more expensive hotels so you aren't going to get much better for your money as far as location goes. However, the rooms...

 Report
Helpful?
1Thank Jerry C
Danny P, Front Office Manager at Novotel Ottawa, responded to this review

Dear Jerry C, Thank you for sharing your comments about your recent stay with us. I am sorry that the accommodations provided did not meet your expectation. Rest assured we are currently in the process of finalizing a renovation project to refresh our rooms and corridors. We certainly hope that you will consider us again in the future, should your...

Edmonton, Canada
Reviewed 2 November 2014

I stayed at the Novotel a couple years ago when they were renovating. The room I was given was ridiculously small and the hotel was noisy and chaotic with the construction. So this past week when I needed to be in Ottawa on business my colleagues decided we would stay at the Novotel based largely on its excellent location. Well,...

 Report
Helpful?
Thank alberta_canuckski
Danny P, Front Office Manager at Novotel Ottawa, responded to this review

Dear alberta_canuckski, Please accept my sincerest apologies if your last stay was not up to your expectations. Although the Rideau Center's parking facility is located across the street from the hotel's entrance, our location offers many advantages: we are easily accessible from the Queensway by taking the Nicholas street exit, we are walking distance to many of the important attractions...

433 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (282)
Viewed
Room/Suite (84)
Viewed
Bathroom (31)
Viewed
Dining (9)
Viewed
Hotel & Grounds (16)
Viewed
View from Room (22)
Viewed
Pool/Beach Area (4)
Viewed
Other (116)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (84)
Viewed
King Executive Suite (50)
Viewed
Pool (14)
Viewed
Dining (1)
Viewed
The Hotel (19)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (67)
Viewed
Dining (13)
Viewed
Hotel & Grounds (13)
Viewed
Room/Suite (26)
Viewed
Pool/Beach Area (3)
Viewed
Other (12)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Ottawa hotels
Byward Market Area
The Westin Ottawa
The Westin Ottawa
#5 of 67 in Ottawa
1,982 reviews
Lord Elgin
#11 of 67 in Ottawa
89 reviews
Show Prices
Show Prices
Show Prices
Byward Market Area
Andaz Ottawa Byward Market
Ottawa Marriott Hotel
#10 of 67 in Ottawa
937 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
The Albion Rooms
The Albion Rooms
Cuisines: Canadian, Bar, Contemporary, Gastropub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
A charming modern full-service hotel set in the heart of downtown Ottawa, located just steps to the Byward Market and the Rideau Canal, a short walk to the Parliament and across the street from the Rideau Shopping Centre- the leading shopping destination in the city which holds one of the only Nordstrom stores in Canada. The Novotel Ottawa is perfectly situated across from the Shaw Centre (Ottawa Convention Centre) and the University of Ottawa is a 5-minute walk from the property. The trendy new Albion Rooms Restaurant at the Novotel has been recognized by the New York Daily News as “hypercool” and voted by UrbanSpoon as one of the top restaurants in the city. Buffet breakfast is composed of an extensive selection of regional and seasonal produce from the market. Our bartenders serve up craft Ontario beers; wines from small wineries and winemakers, classic cocktails and our house signature dishes deserve their own place at the table. From Canadian roots and Ottawa soil, Come experience true North hospitality with a hand-crafted story in our comfy yet glamorous interior or on the restaurant’s shaded patio. From breakfast to lunch to dinner and late night, Chef Stephen’s menus take a rustic yet contemporary approach to bites, snacks, meals and feasts for any occasion! Our hotel features 282 guestrooms, complimentary Wi-Fi, 24-hour fitness center, an elegant outside patio, a refreshing indoor swimming pool, and sauna where guests can enjoy a chic yet restful stay. Underground parking is available for $23+ tax per night with 24-hour in/out privileges for registered Novotel guests. Since we aim to provide the best to all our guests, Novotel Ottawa offers 3,500 sq. ft. of naturally-lit versatile event rooms for corporate meetings or elegant weddings. All our meeting space is newly renovated and provides natural light and black-out shutters. Our largest meeting space can accommodate up to 130 people (banquet style). During the summer months, enjoy the air-conditioned guestrooms and bedroom sliding windows. The guestrooms include a mini fridge and a seating area, as well as a satellite flat-screen TV, and a coffee machine. Elegant en-suite bathrooms come with numerous fine toiletries. ... more   less 

Additional Information about Novotel Ottawa

Address: 33 Nicholas St, Ottawa, Ontario K1N 9M7, Canada
Region: Canada > Ontario > Ottawa > Byward Market Area
Price Range: $148 - $352 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Ottawa 4*
Number of rooms: 281
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, ACCOR, Booking.com and Priceline so you can book your Novotel Ottawa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Ottawa Hotel Ottawa
Ottawa Novotel
Accor Ottawa
Hotel Style:
#8 Luxury Hotel in Ottawa
#22 Business Hotel in Ottawa
#24 Family Hotel in Ottawa
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Novotel Ottawa staff and other travellers.
14 questions
Ask a question
11 months ago
Montreal, Canada
Buffalo
1 month ago

See all questions (14)

Questions? Get answers from Novotel Ottawa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms higher than third floor might be quieter; heard the dumpsters being emptied at 6:40 a.m.”
 of 5 bubbles 515madameb, 20 Feb 2017 | Read review
“Corner suites are larger with wider windows”
 of 5 bubbles tennisanyone2017, 11 Feb 2017 | Read review
“Not the 5th floor as the pool and exercise room is located on 5th.”
 of 5 bubbles S7706MFjeffw, 21 Jan 2017 | Read review
“Get a room with a King. The newly renovated suites are amazing!”
 of 5 bubbles H2235VOkenr, 3 Jan 2017 | Read review
“Ninth Floor was nice”
 of 5 bubbles mcmurrytravels, 29 Nov 2016 | Read review
5 of 5