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Novotel Ottawa

1,516 reviews
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Traveller (317)
Room & Suite (233)
Dining (26)
Overview
  • Excellent23%
  • Very good51%
  • Average18%
  • Poor6%
  • Terrible2%
Travellers talk about
“rideau centre”(131 reviews)
“albion rooms”(28 reviews)
“byward market”(260 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.0 Star Hotel
All hotel details
Rooms
5 Mar.6 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,516)Write a Review
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All reviewsrideau centrealbion roomsbyward marketgreat locationparliament hillbreakfast buffetwalking distanceking bedrooms are smallhotel restaurantmodern hotelcentral locationtwo blocksheart of downtownunderground parkingles suitesmajor attractions
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411 - 415 of 1,095 reviews
Reviewed 18 September 2015

The hotel is very centrally located. That is the only plus. The serice during breakfast and during checkout was a mess. Unfriendly even rude! In addition on the whole floor was a bad smell of chlorine due to the pool being located on the same...More

1  Thank stef78ibk
Response from Catherine L, General Manager at Novotel OttawaResponded 21 September 2015

Dear Guest, We thank you for having posted this review. Naturally, as we offer an access to a swimming pool to our guests, we make sure that the rules regarding cleanliness and hygiene are fully enforced which implies the use of chlorine. We understand that...More

Reviewed 16 September 2015

Location is ideal. Byward market steps away. Buffett breakfast was really good and the decor was top notch. The staff was super freindly and accommodating. Room decor was modern and storage was adequate. Only negative would be the washroom. Typical shower leak onto flr &...More

Thank parski
Response from Catherine L, General Manager at Novotel OttawaResponded 17 September 2015

Dear Guest, Your satisfaction is a reward for the congeniality of our team and the quality of our hotel. As our renovation campaign goes on, all of our rooms shall soon be fully renovated for your even greater enjoyment. We thank you for having thought...More

Reviewed 14 September 2015

Beautiful hotel in the middle of everything. It's in walking distance to all things cool. The restaurant is kinda pricey, but great food options near by. Worth the price. I will defiantly stay here again when I'm in the area.

Thank LuckyLucy777
Response from Catherine L, General Manager at Novotel OttawaResponded 14 September 2015

Dear Guest, Reading of the success of your stay is a subject of great pride and happiness to us and we thank you for having shared your story with us. Our whole team looks forward to the pleasure of welcoming you again very soon.

Reviewed 7 September 2015

This was one of our favourite hotel experiences in a long time! The hotel is beautiful - tastefully decorated and extremely comfortable. The dining area is lovely and the breakfast (that was included in our Travelzoo rate) was excellent - with children under 16 eating...More

1  Thank W9180UCannal
Response from Catherine L, General Manager at Novotel OttawaResponded 8 September 2015

Dear Guest, It’s with great pride and joy that we read of your nice sojourn with us. We are happy to see that our constant work toward excellence and our central location ensured the success of your stay. We thank you for having reviewed us...More

Reviewed 6 September 2015

Best features: Proximity to Byward, Parliament and National Gallery. We asked and received a renovated room - nicely decorated though nothing fancy. The hotel was very quiet despite its very central location. We were on the 9th floor facing east, so the view wasn't great,...More

1  Thank BLM2627
Response from Catherine L, General Manager at Novotel OttawaResponded 7 September 2015

Dear Guest, we are both glad and proud to read that your sojourn with us was enjoyable. As our hotel is being renovated we are delighted to offer you, day by day, an even more pleasant stay, while our excellent location allows you to easily...More

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About
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Pool
Hotel Amenities
Room Service
Meeting Rooms
Business Centre with Internet Access
Banquet Room
Dry Cleaning
Laundry Service
Children Activities (Kid / Family Friendly)
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Heated pool
Indoor pool
Details
Price range
USD 135 - USD 252 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Luxury Hotel in Ottawa
#20 Family Hotel in Ottawa
#22 Business Hotel in Ottawa
Room types
Family Rooms, Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 135 - USD 252 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Luxury Hotel in Ottawa
#20 Family Hotel in Ottawa
#22 Business Hotel in Ottawa
Room types
Family Rooms, Non-Smoking Rooms, Accessible rooms
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Traveller (317)
Room & Suite (233)
Dining (26)
Pool & Beach (22)
Business Centre & Event Rooms (4)
Questions & Answers
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Brendan M
16 November 2017|
AnswerShow all 3 answers
Response from John G | Reviewed this property |
I drive a Lexus SUV and had no trouble.
1
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JackieANDBrian
28 June 2017|
Answer
Response from LauraFF7 | Reviewed this property |
Novotel is a hotel.
0
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Muthukumarswami M
26 April 2017|
AnswerShow all 2 answers
Response from Phil D | Reviewed this property |
no
0
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123456
Room Tips
"central to seeing a lot of downtown ."
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"Ask for the renovated rooms."
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"Ask for the higher level floors - I think they are more recently renovated than lower floors, but this may be..."
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"The Next Generation rooms are Worth the little extra!"
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