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ARC The Hotel

Orbitz.comUSD 221*
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#21 of 67 Hotels in Ottawa
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 273*
USD 221*
USD 242*
USD 273*
USD 221*
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ARC The Hotel
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1,185 Reviews from our TripAdvisor Community

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Showing 1,109: English reviews
Edmonton, Canada
Reviewed 14 October 2013

I agree with other reviewers that this hotel really does a good job with the 'small things' - there was an apple and chocolate and complimentary bottle of water waiting for me in my room which was nice. The front desk were really great at pointing me to where I needed to go. The location was excellent. The bed was...

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Helpful?
2Thank nassreinh
Colin M, General Manager at ARC The Hotel, responded to this review

We are thrilled to hear that you enjoyed your stay at ARC The.Hotel and would like to thank you for leaving a glowing review. We will look forward to your next stay with us

Reviewed 14 October 2013

I was in Ottawa for business and thought I would try out the Arc. The location is terrific, just a couple of blocks from Parliament Hill and everything downtown is easily walkable from this hotel. The staff were very welcoming and friendly and the rooms are comfortable albeit that the hotel rooms don't have much of a view - mine...

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Helpful?
1Thank Chinbin
Colin M, General Manager at ARC The Hotel, responded to this review

Thank you for your feedback on ARC The.Hotel. All reviews are taken into consideration by our service team to identify areas for improvement. We are pleased that you enjoyed your overall stay and hope for the opportunity to welcome you back when you return to Ottawa.

San Antonio, Texas
Reviewed 8 October 2013

For a boutique hotel, this was a very reasonably priced alternative in Ottawa. Front desk staff very friendly and efficient. Room was reasonably clean (although there was a lot of hair in the tub) and there were lots of towels. Nice and quiet, got a great sleep in a very comfortable bed. What this place really has going for it...

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Helpful?
1Thank Mel F
Colin M, General Manager at ARC The Hotel, responded to this review

We are glad you were able to stay with us during your trip to Ottawa. It sounds like we were able to meet all of your expectations and we hope to have you return on your next visit so we can exceed them.

Little Rock, Arkansas
Reviewed 2 October 2013

We just spent three nights at the Arc during our friend's wedding this weekend. We pulled up out front to take advantage of valet parking for the first two days, but the last night we found parking on the street in front, since we were leaving for the airport in the early morning hours. A quick call produced our car...

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Helpful?
1Thank judyjbest
Colin M, General Manager at ARC The Hotel, responded to this review

Thank you for your complimentary review of ARC The.Hotel. We are pleased that you enjoyed our hotel services, as well as, our unbeatable location. We would be honored to have you stay with us again in the near future.

Toronto, Canada
Reviewed 26 September 2013

We stayed at Arc The Hotel recently for two nights. Upon check-in, we were offered a complimentary glass of sparkling wine which was a delightful touch. We also received a room upgrade to a luxurious king, also much appreciated! The room was spacious and clean and the bathroom equally so, with double sinks and a huge tub/shower combination. There was...

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Helpful?
1Thank Woodstein
Colin M, General Manager at ARC The Hotel, responded to this review

We are thrilled to hear that you enjoyed your stay at ARC The.Hotel and would like to thank you for leaving a glowing review. As a benefit of joining Preferred Hotels iPrefer program, we provide free wifi as well as points that can be used towards free stays. Membership is free and can be completed on line. We look forward...

Halifax, Canada
Reviewed 16 September 2013

I ended up staying here by accident - but I came to love this place. Wonderful atmosphere - great location - designer products in the bathrooms and comfortable beds. What more can you ask for? Minutes walking to Elgin Street area and restaurants and about 10 minutes from the Byward market. Would be a great place to stay for the...

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Helpful?
2Thank Adam D
Colin M, General Manager at ARC The Hotel, responded to this review

The management of ARC The.Hotel would like to offer our sincerest thanks for your glowing review of our property and for choosing to stay with us time and time again. We look forward to seeing you at Winterlude in February.

Rome, Italy
Reviewed 13 September 2013

I stayed here for two nights and found it to be an excellent choice for business travel in Ottawa. The rooms are very nicely appointed, the staff is very friendly and helpful and overall this hotel is excellent value. The restaurant in the hotel is also very good and here to I found the service to be excellent. I will...

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Helpful?
Thank SODA F
Colin M, General Manager at ARC The Hotel, responded to this review

We are thrilled to hear that you enjoyed your stay at ARC The.Hotel and would like to thank you for leaving a glowing review. We will look forward to your next stay with us.

Houston, Texas
Reviewed 12 September 2013

We stayed here 3 nights in September after getting a decent rate via Hotwire. Front desk clerk was friendly and the glass of champagne was a nice touch. The room was very small, more typical of European hotels. There were no dresser or drawers, as there was no room for such. The closet door opened into the room and was...

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Helpful?
1Thank M Q
Colin M, General Manager at ARC The Hotel, responded to this review

Thank you for taking the time to leave such a thorough and complimentary review of ARC The.Hotel. We are pleased that you returned to our hotel to find upgrades to our services and using feedback like yours and other reviewers on TripAdvisor we will continue to evaluate areas for improvement. Should your travels bring you back to Ottawa we hope...

Sydney, New South Wales, Australia
Reviewed 11 September 2013

I arrived late after a marathon 28 hour trek from Sydney, Australia. I was greeted very politely (it's Canada after all) and got to my room with comparative easy. The room was tidy (though I did notice in the morning that the carpet way dirty, but it was also a very light beige - not the best colour for a...

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Helpful?
1Thank Brad A
Colin M, General Manager at ARC The Hotel, responded to this review

Thank you for your complimentary review of ARC The.Hotel. We are pleased that you enjoyed our hotel services, as well as, our unbeatable location. We would be honored to have you stay with us again in the near future

Toronto
Reviewed 3 September 2013

Great price for the location. Small rooms, but nice. Dog friendly - and they don't charge you a pet fee! Some staff are a bit snooty but others are very nice. Valet parking is the only option unless you want to park in a lot yourself.

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Helpful?
Thank Lucythepug
Colin M, General Manager at ARC The Hotel, responded to this review

Thank you for choosing ARC The.Hotel and for writing your valuable feedback. These comments are very important because they help us pursue continuous improvement

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
ARC Lounge- ARC The Hotel
ARC Lounge- ARC The Hotel
Cuisines: Canadian, American, Contemporary
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
An oasis of calm in this busy city, ARC the Hotel Ottawa welcomes its guests into a softly lit lobby with hardwood floors, designer furnishings, modern art wall hangings, and Japanese-inspired architectural flourishes. Business travelers appreciate the downtown location and high-speed Internet access throughout, but the hotel is also a favorite with couples indulging in weekend getaways. Guests at this boutique Ottawa hotel enjoy a glass of sparkling wine at check-in as well as complimentary 24-hour ARC Private Selection Blend coffee and tea service in the lobby. The hotel also offers the Arc Lounge & Dining, a virtual business center with high-speed Internet access (surcharge), concierge and valet services, 24-hour fitness center, and complimentary shoeshines. A library lounge offers a selection of books, magazines, and CDs for in-room use. ... more   less 

Additional Information about ARC The Hotel

Address: 140 Slater St, Ottawa, Ontario K1P 5H6, Canada
Region: Canada > Ontario > Ottawa
Price Range: $206 - $477 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — ARC The Hotel 4*
Number of rooms: 112
Reservation Options:
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Also Known As:
Arc Hotel Ottawa
Hotel Style:
#8 Luxury Hotel in Ottawa
#18 Business Hotel in Ottawa
#19 Romantic Hotel in Ottawa
#19 Family Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from ARC The Hotel staff and other travellers.
9 questions
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Questions? Get answers from ARC The Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A small microwave for late-night snacks would top it off. ”
scottnV8832FS, 18 May 2017 | Read review
“Rooms are very nice -- clean, tidy, well kept. Modern. I gave it a very good rating....as I am a very tough rater....stay at this place, you won't be disappointed. ”
BluesTraveller1029, 18 May 2017 | Read review
“Our room faced Slater Street but was not too noisy.”
MayaH47, 13 May 2017 | Read review
“The apples are great.”
jamiezld, 8 May 2017 | Read review
“Small for price and too hot but comfortable bed. Room a little beat up too.”
fional632, 18 Apr 2017 | Read review
5 of 5
Orbitz.com
USD 221* /night
View Deal
Preferred HotelsUSD 242
TravelocityUSD 221
TripAdvisorUSD 221
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*Disclaimer
Prices are for 1 room, 2 adults
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