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ARC The Hotel

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Traveller (188)
Room & Suite (273)
Dining (20)
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Overview
  • Excellent41%
  • Very good37%
  • Average14%
  • Poor6%
  • Terrible2%
Travellers talk about
“boutique hotel”(122 reviews)
“valet parking”(86 reviews)
“roman tub”(14 reviews)
AMENITIES
Free Internet
Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
All hotel details
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Rooms
3 Jun.4 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,314)
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Traveller rating
486
457
175
76
36
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486
457
175
76
36
Show reviews that mention
All reviewsboutique hotelvalet parkingroman tubfree glass of winegreat boutiqueslater streetdowntown ottawabyward marketrooms are smallparliament hillbottled watervalet serviceking roomcomfy bedcentral locationupon checkmajor attractions
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561 - 565 of 1,230 reviews
Reviewed 10 February 2015

I was kept awake by the man snoring in the next room on one side and every time the man in the room on the other side got up to use the bathroom, it woke me up too. Walls are paper thin and you hear...More

1  Thank Susan M
Response from Cindy M, General Manager at ARC The HotelResponded 10 February 2015

Dear Susan M Thank you for providing feedback on your recent rest with us. I am sorry to hear that you were unable to unwind. My apologies that you were unaware of additional fees that the hotel charges which I assume were valet parking and...More

Reviewed 8 February 2015

I travel to Ottawa frequently and have always had problems finding a nice hotel in the downtown area that didn't cost an arm and a leg. From our first contact with the front desk staff, my two colleagues and I felt welcome with courteous and...More

1  Thank Rick S
Response from Cindy M, General Manager at ARC The HotelResponded 10 February 2015

Dear Rick S, Thank you for such positive feedback on your recent rest. We love to hear that our talent was able to deliver an incredible guest experience. We strive to continue to improve our service to our guests and feedback allows us to do...More

Reviewed 4 February 2015

This hotel was suggested by a colleague and it was lovely. The gentlemen at the front desk at check in and check out were very helpful and friendly. The glass of sparkling wine was much appreciated. The room was clean, spacious and well appointed. It...More

2  Thank KMac158
Response from Cindy M, General Manager at ARC The HotelResponded 10 February 2015

Dear KMcMac789, Thank you for your positive feedback on your recent rest with us. We value the feedback our guests provide to us and share with our talent to ensure we are delivering incredible guest experiences. Our beds and the comfort they offer is one...More

Reviewed 26 January 2015

I stayed here for work last week. Overall good experience, staff were helpful and sincere. Room was small as expected but the bathroom was lovely with a nice boutique feel. Only comment would be that the restaurant menu was quite expensive and there wasn't much...More

1  Thank leahjz
Response from Cindy M, General Manager at ARC The HotelResponded 26 January 2015

Dear leahjz, Thank you so much for taking the time to provide feedback on your most recent rest at Arc The. Hotel as this helps us to make improvements to the overall guest experience. We hope to have the opportunity to welcome you back in...More

Reviewed 20 January 2015

We stayed at The Arc Hotel for one night in October as part of our 11 day trip to Canada. I had really struggled to find a boutique hotel in Ottowa and I settled on The Arc as the best of a not particularly good...More

1  Thank Michele L
Response from Cindy M, General Manager at ARC The HotelResponded 24 January 2015

Dear Michele L, Thank you for taking the time to provide feedback on your recent rest with us. I would agree our current website does not showcase the hotel very well nor the experience we create for our guests. I am happy to share that...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Free Internet
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Meeting Rooms
Business Centre with Internet Access
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
USD 143 - USD 316 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Luxury Hotel in Ottawa
#18 Business Hotel in Ottawa
#19 Romantic Hotel in Ottawa
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 143 - USD 316 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Luxury Hotel in Ottawa
#18 Business Hotel in Ottawa
#19 Romantic Hotel in Ottawa
Room types
Suites, Non-Smoking Rooms
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Traveller (188)
Room & Suite (273)
Dining (20)
Amenities (16)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
jabbarsgoggles
9 September 2016|
Answer
Response from jenniferdent1227 | Reviewed this property |
Valet parking is $25 with in and out privileges
0
Votes
JUDITH R
21 June 2016|
Answer
Response from ordglobal | Reviewed this property |
Judith - don't think there is a shuttle as the Arc Hotel is downtown. I assume you are staying two nights? If you are only staying the night between your late arrival and early departure you'd want to stay at one of the... More
0
Votes
Room Tips
"Just that the shampoo and conditioner should be replenished even if unused when they come in because often..."
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"Try to get on the backside of the hotel as the road can be busy and even a little noisy."
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"Don't get room 815"
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"Keurig coffee machine, so bring your own pods if you like a certain coffee."
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