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ARC The Hotel

Expedia.comUSD 226*
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#21 of 67 Hotels in Ottawa
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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ARC The Hotel
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1,184 Reviews from our TripAdvisor Community

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Showing 1,109: English reviews
Marsville, Ontario
Reviewed 21 February 2014

My husband, newborn and I came to Ottawa for Family Day weekend, also the last weekend of Winterlude. We booked fairly last min, with another couple and managed to get a decent rate for our rooms. The location is wonderful...we had contemplated staying at the Fairmont for a treat but we preferred this location once we got there. Within one...

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Helpful?
Thank Jodihalls
Colin M, General Manager at ARC The Hotel, responded to this review

ARC The.Hotel appreciates you taking the time to review our property. We are pleased to know that our location suited you and that you were well attended by our staff. We hope for the opportunity to welcome you back to the ARC The.Hotel.

Chicago, Illinois
Reviewed 19 February 2014

I have stayed at this hotel 4 times in 6 years and it is always very nice. Tucked in amongst office buildings it may not look like much at first, but the rooms are very nicely decorated, beds are comfortable, location is close to pretty much anything in downtown Ottawa, and the staff is always extremely nice. I have stayed...

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Helpful?
Thank Brad G
Colin M, General Manager at ARC The Hotel, responded to this review

Thank you for taking the time to leave such a thorough and complimentary review of ARC The.Hotel. We are thrilled that our associates and facility were able to exceed your expectations. We are proud to be your hotel of choice in Ottawa and look forward to welcoming you back

Oakvill
Reviewed 19 February 2014

You cannot beat the location or price, but you don't get anything more from the hotel. We spent the last three nights here on the 8th floor. The walls are very thin we heard the ice machine, the people in the halls and the people next door. The water flow was very light. The toiletries were slim and we ran...

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Helpful?
Thank Lisa W
Colin M, General Manager at ARC The Hotel, responded to this review

While we are delighted to hear that your overall stay was to your satisfaction we would like to offer our sincerest apologies for the noise created by the ice machine. We have serviced the machine in question to ensure it is doing its duty as quietly as possible. Please accept our apologies for the inconveniences and we do hope that...

Atlantic Canada
Reviewed 17 February 2014

We spent the last weekend in Ottawa to enjoy Winterlude. We stayed at the Arc, my "go to" hotel in Ottawa for the last decade. While enjoyable, the property is starting to show its age and service is slipping. The room was fine. The bed was comfortable. The lobby, which was once stylish and well staffed was consistently sloppy. The...

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Helpful?
Thank BGM60
Colin M, General Manager at ARC The Hotel, responded to this review

Thank you for your business over Winterlude. Your feedback on the cleanliness of the lobby and attentiveness of the service team is important to us. The true measure of an accommodation is during its busiest period, and it looks like we need to improve. To that end I address the service concerns with our housekeeping team and our fornt office...

Cambridge, Canada
Reviewed 17 February 2014

Situated on Slater St, this is a very convenient hotel. It is walking distance from Confederation Park, the Byward Market and many museums and restaurants. We were given a complimentary upgrade upon our arrival. Room was clean. Toiletries were quite good. There was complimentary champagne in the lobby at 3:00 PM, though we didn't take advantage of it. Mattress was...

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1Thank DrSQL
Colin M, General Manager at ARC The Hotel, responded to this review

We appreciate your thorough and complimentary review of ARC The.Hotel. We hope that you will continue to have us as your hotel of choice in Ottawa and look forward to welcoming you back.

Reviewed 9 February 2014

This is a boutique hotel with smaller, more European-style rooms - very modern, efficiently laid out and quite cozy! I appreciated the free upgrade despite the fact that I had booked a deal through a third party. The bed was very comfortable and everything was very clean. Enjoyed the amenities such as the bubbly upon arrival, free water and an...

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Helpful?
Thank Gr82sh
Colin M, General Manager at ARC The Hotel, responded to this review

We appreciate your thorough and complimentary review of ARC The.Hotel. We hope that you will continue to have us as your hotel of choice in Ottawa and look forward to welcoming you back

Toronto, Canada
Reviewed 7 February 2014

ARC The Hotel is a great place to stay for business travel in Ottawa. The beds are comfortable, the service is excellent and it's got a great location. It's lovely to be greeted with a glass of sparkling wine when you check in! The only thing keeping this hotel from 5 stars is the lackluster 2 star gym: it's small,...

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Helpful?
Thank BronwynG-D
Colin M, General Manager at ARC The Hotel, responded to this review

We are glad you were able to stay with us during your trip to Ottawa. It sounds like we were able to meet all of your expectations and we hope to have you return on your next visit so we can exceed them

gta
Reviewed 24 January 2014

Booked this hotel as an express deal online, so didn't know where I was staying until after I had booked. But really liked Arc and would definitely look to book here again in the future. This hotel has some great extra touches - sparkling wine on check-in, free bottled water and an apple in your room, chocolate left on the...

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Helpful?
1Thank gta-hockey-mom
Colin M, General Manager at ARC The Hotel, responded to this review

Thank you for your complimentary review of ARC The.Hotel. We are pleased that you enjoyed our hotel services, as well as, our unbeatable location. We would be honored to have you stay with us again in the near future.

Montreal, Canada
Reviewed 24 January 2014

Spent a night at the Arc hotel in January was very impressed. From the friendly and helpful staff to the comfy beds. Seriously I practically melted into the bed. I'd highly recommend this hotel to anyone travelling to Ottawa.

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Helpful?
1Thank biggles_71
Colin M, General Manager at ARC The Hotel, responded to this review

We are glad you were able to stay with us during your trip to Ottawa. It sounds like we were able to meet all of your expectations and we hope to have you return on your next visit so we can exceed them. We look forword to being of service again in the near future.

Montreal, Canada
Reviewed 23 January 2014

I stayed there last night for business purposes, for one night only. The valet parking was very efficient ; the registration was in the same tone, but with an extra, namely a glass of champagne....nice detail. Staff very friendly, rooms cozzy and spacious enough, with nice details and amenities. The breakfast was good and the staff friendly and again, very...

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Helpful?
Thank Alberto R
Colin M, General Manager at ARC The Hotel, responded to this review

ARC The.Hotel appreciates you taking the time to review our property. We are pleased to know that our location suited you and that you were well attended by our service team. We hope for the opportunity to welcome you back to the ARC The.Hotel

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
ARC Lounge- ARC The Hotel
ARC Lounge- ARC The Hotel
Cuisines: Canadian, American, Contemporary
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
An oasis of calm in this busy city, ARC the Hotel Ottawa welcomes its guests into a softly lit lobby with hardwood floors, designer furnishings, modern art wall hangings, and Japanese-inspired architectural flourishes. Business travelers appreciate the downtown location and high-speed Internet access throughout, but the hotel is also a favorite with couples indulging in weekend getaways. Guests at this boutique Ottawa hotel enjoy a glass of sparkling wine at check-in as well as complimentary 24-hour ARC Private Selection Blend coffee and tea service in the lobby. The hotel also offers the Arc Lounge & Dining, a virtual business center with high-speed Internet access (surcharge), concierge and valet services, 24-hour fitness center, and complimentary shoeshines. A library lounge offers a selection of books, magazines, and CDs for in-room use. ... more   less 

Additional Information about ARC The Hotel

Address: 140 Slater St, Ottawa, Ontario K1P 5H6, Canada
Region: Canada > Ontario > Ottawa
Price Range: $206 - $478 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — ARC The Hotel 4*
Number of rooms: 112
Reservation Options:
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Also Known As:
Arc Hotel Ottawa
Hotel Style:
#8 Luxury Hotel in Ottawa
#18 Business Hotel in Ottawa
#19 Family Hotel in Ottawa
#19 Romantic Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from ARC The Hotel staff and other travellers.
9 questions
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Questions? Get answers from ARC The Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A small microwave for late-night snacks would top it off. ”
scottnV8832FS, 18 May 2017 | Read review
“Rooms are very nice -- clean, tidy, well kept. Modern. I gave it a very good rating....as I am a very tough rater....stay at this place, you won't be disappointed. ”
BluesTraveller1029, 18 May 2017 | Read review
“Our room faced Slater Street but was not too noisy.”
MayaH47, 13 May 2017 | Read review
“The apples are great.”
jamiezld, 8 May 2017 | Read review
“Small for price and too hot but comfortable bed. Room a little beat up too.”
fional632, 18 Apr 2017 | Read review
5 of 5
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USD 226* /night
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Prices are for 1 room, 2 adults
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