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Courtyard Ottawa Downtown

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#21 of 67 Hotels in Ottawa
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Courtyard Ottawa Downtown
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832 Reviews from our TripAdvisor Community

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Showing 782: English reviews
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London, United Kingdom
Reviewed 1 week ago

The best part of the hotel is the location. Apart from the location, everything else seems a bit disappointing. The hotel needs some renovation/ change of decor especially the front office and the lobby seem dated. Somehow did not feel like value for money. Staff is helpful. Although I was warned about the noise from the street and did experience...

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Helpful?
Thank Kulwinder S
Customer R, Manager at Courtyard Ottawa Downtown, responded to this review

Dear Kulwinder S, We sincerely appreciate you taking the time to review your stay with us! These reviews are helping to improving our service and to future guests alike. We're happy to hear you enjoyed our central location. Being in the Byward Market, our guests have access to so many restaurants, tourist destinations and shopping all within a short walk!...

Reviewed 1 week ago

It is very hard to find a hotel that is scent free. I can't stay anywhere that has scent machines spraying or scented laundry products. It was so nice to be able to stay and enjoy Ottawa and be able to breathe clean, scent free air at the same time. I will visit again for sure!

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Helpful?
Thank Seraphine W
Reviewed 4 weeks ago

Location, location, location this hotel is exactly where you want to be as a tourist. Lots of bars, restaurants and the Byward market. The hotel is getting a little old even though they are redoing the front entrance and bar area. The rooms are comfortable, beds are always great but the downside is that the washroom was small and the...

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Helpful?
1Thank Mark G
Customer R, Manager at Courtyard Ottawa Downtown, responded to this review

Mark G, thank you for sharing you experience! You are absolutely correct that the location of our hotel is one of our best features. In fact, Ottawa's winter festival, Winterlude is starting this weekend, and anyone staying here is going to be right inside the action! The restaurants are ramping up for a "Stew Cook Off" event on Friday afternoon,...

Toronto, Canada
Reviewed 4 weeks ago

The Courtyard Ottawa Downtown is in a great location right by the Byward market and all the adjacent restaurants, bars, cafes & shops. It is minutes away from Parliament Hill and the National Gallery of Canada among other museums and sights. The hotel itself is rather dated and basic and a fair bit of noise from the street can be...

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Helpful?
Thank Roy R
Customer R, Manager at Courtyard Ottawa Downtown, responded to this review

Thank you Roy R for taking the time to share your experience with other travelers! Our location is perhaps one of the best in Ottawa as there is so much to see and do all within a short walk. Our associates are always ready with directions and recommendations if needed. Being located in such a busy area can sometimes lead...

Esteli, Nicaragua
Reviewed 4 weeks ago via mobile

This hotel is a great location for walking to museums, restaurants and activities. The rooms are a little outdated and the service varies on which staff member is working. Overall, a great place for a business trip but not an ideal hotel for a weekend getaway.

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Helpful?
Thank meagold
Customer R, Manager at Courtyard Ottawa Downtown, responded to this review

Meagold, thank you so much for reviewing your stay with us! We're a little disappointed to hear that our service was not always upset to your expectations. We strive to have all staff members, front housekeeping to the Front Desk, offering friendly and helpful service. We will review your comments with our team. Our location is excellent for both business...

Oakville, Canada
Reviewed 3 January 2017 via mobile

My wife and I stayed 2 nights between x-mas and New Year. On arrival, the reception could not have been nicer and more helpful. Throughout the 2 days, front desk staff were exceptional in friendliness and help. After we left, and we're already 4 hours down the road, we realized that we had left something in the room safe. We...

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Helpful?
Thank 114Rainer
Customer R, Manager at Courtyard Ottawa Downtown, responded to this review

We sincerely appreciate you taking the time to post a review of your time with us! We aim to deliver a high level of service to all of our guests and we're pleased to see we met our goal during your stay. We know how stressful it can be when you realize you've left something behind at a hotel so...

Toronto, Canada
Reviewed 2 January 2017

Our check in was so great. Ephodzh did so many great things for us. She is awesome. She recommended and booked restaurants and when busy booked others. She got us great rooms and generally ensured we would have a wonderful stay. All staff in the restaurant were aweseom too and the food was great. A wonderful place to stay. Thanks...

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Helpful?
Thank Michael F
Customer R, Manager at Courtyard Ottawa Downtown, responded to this review

Thank you for the wonderful feedback! I have to say I'm thrilled to see that Ephodza went above and beyond for you and made your stay so exemplary. The associates here are what makes our hotel stand out from any other in Ottawa. The Bistro has a generous selection of options and it's great to hear that you found something...

Edmonton, Canada
Reviewed 20 December 2016

Perfect location for Canada Day. Close to all activities, restaurants and night life. They were well organized for Canada Day and had a very safe set up. It was a little loud or room, but was to be expected on Canada Day 2016. I am not sure why people would book there and then complain about the noise. We enjoyed...

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Helpful?
Thank Just-Cope
Customer R, Manager at Courtyard Ottawa Downtown, responded to this review

Thank you for your feedback regarding the Courtyard Marriott Ottawa Downtown. We truly are the centre of the action on Canada Day and we're looking forward to some incredible activities this year, with Canada's 150th anniversary just a few months away! This year there are concerts, a food festival, and fireworks displays all planned to blow away visitors of Canada's...

Toronto, Canada
Reviewed 19 December 2016

Clean Hotel, very close to downtown Ottawa, close to major attractions, right in the heart of Byward Market, hence many eating and shopping choices. Please remember that they dont have Complimentary breakfast and no Fridge and Microwave in rooms. A big issue if you are travelling with kids and family,

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Helpful?
Thank Jit M
Customer R, Manager at Courtyard Ottawa Downtown, responded to this review

Thank you for reviewing your stay with us! We're pleased that you enjoyed our attention to cleanliness and central location. The Byward Market offers over 150 restaurants so don't hesitate to ask our staff for a recommendation. I'd just like to clarify that all of our rooms have mini fridges and coffee makers and that microwaves are available upon request....

Toronto, Canada
Reviewed 13 December 2016

This hotel is located in the heart of the Byward Market, which means absolutely everything is a short walk away. It also means a lot of city noise. The first room I was given was on the ground floor directly across from a row of restaurants and I went back to the front desk to ask for a room facing...

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Helpful?
Thank askuroneko

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Courtyard Ottawa Downtown

Address: 350 Dalhousie St, Ottawa, Ontario K1N 7E9, Canada
Region: Canada > Ontario > Ottawa
Price Range: $164 - $354 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Ottawa Downtown 3*
Number of rooms: 183
Reservation Options:
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Also Known As:
Courtyard Ottawa Downtown Hotel Ottawa
Ottawa Courtyard
Hotel Style:
#8 Family Hotel in Ottawa
#9 Romantic Hotel in Ottawa
#23 Business Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Ottawa Downtown staff and other travellers.
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Questions? Get answers from Courtyard Ottawa Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Be aware of street noise and ask for a quieter room.”
 of 5 bubbles qBan, 30 Jan 2017 | Read review
“Avoid the end of th hallway near the lobby as the metal door is heavy and closes loudly (at least on the first floor).”
 of 5 bubbles KootenayKathy, 18 Nov 2016 | Read review
“Second Floor facing York Ave was great.”
 of 5 bubbles michaelaP7154FU, 7 Nov 2016 | Read review
“Ask for a quiet room as some are particularly noisey”
 of 5 bubbles RogerD604, 2 Nov 2016 | Read review
“Ground floor is great to have if your out on the town all night.”
 of 5 bubbles dundasperformance, 31 Oct 2016 | Read review
5 of 5